Midway Nissan
Phoenix, AZ
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No honesty here. Went in to purchase a car listed on their website for $14,488. Was told this was the "financing price" and I HAD to finance the purchase, would NOT b Went in to purchase a car listed on their website for $14,488. Was told this was the "financing price" and I HAD to finance the purchase, would NOT be allowed to pay cash. After some 3 hours of haggling with five personnel, each of them pressing me to sign up for extended warranty, and financing it occurred to me to get up and walk out. Really should have done so. Ended up being brow beaten into paying over $18,000 for the car. By this time I was exhausted and close to tears. Then I learned that the $500 incentive for bringing in another purchaser to be paid to my daughter, was actually ADDED TO MY FINAL PURCHASE! Total time trapped in this xxxx was 5.5 hours! I can only hope the car proves to be better than this dealership. More
My Experience I love my car , and NIM was a great help answered all my questions and made me feel comfortable in trading in my car for a newer one I love my car , and NIM was a great help answered all my questions and made me feel comfortable in trading in my car for a newer one More
Amazing service Excellent customer service! Andrew and Jeanette were absolutely amazing. They worked diligently to get us in and out as soon as possible. Once again y Excellent customer service! Andrew and Jeanette were absolutely amazing. They worked diligently to get us in and out as soon as possible. Once again you thank you both for all you did and welcoming us to the midway family! More
Worst Auto experiance ever! Steer clear of this place! Went to buy a Platinum Reserve Titian truck. Worked out a deal sign the papers. I understand our credit is lacking and t Steer clear of this place! Went to buy a Platinum Reserve Titian truck. Worked out a deal sign the papers. I understand our credit is lacking and told the sales manager Ike I do not want to take this truck home if I have to bring it back. I ask Ike what makes you thing you can get a bank to take this deal. I have reviewed your credit and I can get a bank to take this, take the truck home and I will probably get a better interest rate then you signed for. So gave it to my wife, only 2 weeks later to have to return it. Imagine how that went! When Ike called me he said he's going to need a little more down. 11,000 "Just a little bit" I ask Ike or the dealer if this is just a little bit can you the dealer just discount the truck a little bit more so the bank would take the deal! Scott S More
Awesome Car Shopping Experience Had a great experience purchasing my new vehicle from salesman Javier! Had the best outcome under rough circumstances and Nissan gave me an opportunit Had a great experience purchasing my new vehicle from salesman Javier! Had the best outcome under rough circumstances and Nissan gave me an opportunity! I will be forever grateful and loyal customer. Great customer service and keeping the customer happy. More
Awesome Job Andrew was my service coordinator he did an awesome job explaining everything that needed to be done on my vehicle service was performed as expected Andrew was my service coordinator he did an awesome job explaining everything that needed to be done on my vehicle service was performed as expected he cleared the problems that we were having I would recommend this again to anyone great job they did More
Exceptional Pedro and the rest of the midway Nissan team were great! They treated me well and I feel like they treated us very well and gave us an amazing deal on Pedro and the rest of the midway Nissan team were great! They treated me well and I feel like they treated us very well and gave us an amazing deal on our new Rougue. More
Deceptive and Underhanded On March 9, 2018 I was looking to replace a vehicle that was totaled. Salesman Tommy was AWESOME!!! Tommy had my best interest at heart. Sales Manage On March 9, 2018 I was looking to replace a vehicle that was totaled. Salesman Tommy was AWESOME!!! Tommy had my best interest at heart. Sales Manager Jose lied to me and yelled at me that I was lying. When I saw the sales contract, I refused to sign it and asked numerous times for my down payment check back, Driver's License and License plate back. They continually tried to get me to sign a deal I didn't agree to and would not give my check back. I took my Driver's License and my License plate after Jose called me a liar because I wouldn't accept a higher price, pre payment clause, a 26.99% interest rate and first payment due in 45 days instead of the 90 days I had agreed to. I was locked in the Finance Director/Manager's office after I refused to sign something I had not agreed to. They never gave my down payment check back so I had to immediately put a stop payment on the check. They even offered me money to sign a deal I did not agree to. I got my License and License Plate back. but they deposited my $4500.00 check on March 12, 2018 after telling me I could Pick up the check on March 10. Then on March 10 I was told I could pick up my check on March 12. After calling them several times to find out when I could go get my check on March 12, Finance Manager Rita told me I couldn't get it back, they had deposited my check. Glad I did the Stop Payment on Friday. Sales Manager and Finance Managers do not operate in good faith. They will take your Money and Keep the cars. DO NOT EVER DEAL WITH THIS DEALERSHIP. THEY ARE DISHONEST AND BORDERLINE ON CRIMINAL IN THEIR PRACTICES. If I could, I would give them -10 stars for how I was treated. More
New car They were are very helpful,all very nice. I just went in for an oil change and ended up getting a new car I will definitely be coming back! They were are very helpful,all very nice. I just went in for an oil change and ended up getting a new car I will definitely be coming back! More
Dan was great!! Servie was excellent from registration, to reminders and then the personal service was impeccablly delivered. Great suggestions, great pricing and th Servie was excellent from registration, to reminders and then the personal service was impeccablly delivered. Great suggestions, great pricing and the fact that the got me an u er to and from work was a great touch. More