Midway Nissan
Phoenix, AZ
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I did not want to feel as though I was rushed into doing business. That didn't happen. I didn't want to have a car pushed on me. That didn't happen. I didn't want to be ignored when I said what I wanted to business. That didn't happen. I didn't want to have a car pushed on me. That didn't happen. I didn't want to be ignored when I said what I wanted to have as a payment. I wasn't. I didn't want somebody telling me I had to make a deal on the spot. That didn't happen. Midway Nissan made me feel that I was dealing with them on a level playing field, where there were no absurd numbers that weren't even close to my goal, no multiple "visits" to the managers office, and no pressure to accept a one-time deal. These guys listened, were straight-forward, absolutely willing to deal, and motivated to sell cars. I left with a new car I was very happy with and a continual urge to say wow. When I look to replace my Chrysler in a couple of years, Midway is my very first stop. I'm sure I'll be saying wow all over again. More
As a loyal Toyota buyer for the last eight vehicles, I was a little reluctant to purchase any other make of vehicle. I had very specific needs, requirements and expectations going into my inquiry. Micha was a little reluctant to purchase any other make of vehicle. I had very specific needs, requirements and expectations going into my inquiry. Michael my salesman was very knowledgable, attentive and patient during my process of looking at the possibility of an Armada, and made me feel very comfortable about its ratings, safety and features. He was willing to stay late to work out a sale and took as much time as I needed throughout the process. His focus was on making sure I was comfortable, informed and ultimately confident in what was such a big decision for me. He actually made the entire experience effortless and fun. I've never had any other salesman do as much follow up as he did, either. It was refreshing to know that my contentment of the sale did not just stop after I drove the car off of the lot. I feel that I have found a new "family" in Midway Nissan. And I LOVE my Armada!!! More
I started out just looking, but the Rogue caught my I started out just looking, but the Rogue caught my attention and Paolo knew everything there was to know about this vehicle. I first started looki I started out just looking, but the Rogue caught my attention and Paolo knew everything there was to know about this vehicle. I first started looking for Jeff Tellman whom I was referred to, but Paolo let me know that he and Jeff would work to gether to get me the vehicle I was looking for at the price I needed to seal the deal as they say. The paperwork was easy, clear and to the point with no bull thrown my way. They were all straight forward and honest about all the questions and answers I needed and had. They worked with me/us til we were able to succeed in getting the percentage rate and the payments I was looking for. they didn't know the word "no", which being in the restaurant biz personally is something that you try not to say but sometimes has no options other than. They were working as quick as they could without leaving out any details so I knew then that the referral I got was not a fluke. Everything was quick, easy and painless. I am no genius and these guys explained everything to where I could understand what the hell was going on. I would send my best family member to these guys in a heart beat and I think you should give em a try as well..... More
Wow! What an experience. I am an outside sales person so I change cars every three years due to mileage. I have never had a great and enjoyable car buying experience. Joe was very informative about the so I change cars every three years due to mileage. I have never had a great and enjoyable car buying experience. Joe was very informative about the options on several of the cars I was interested in. Once I decided I explained I didn't want to be there all day and in a few hours I was ready to drive away in my new Rouge. This dealer ship from start in finish was top notch service. They have brought back the "Customer Service" we all should expect from all dealerships. Joe gave me a tour of their facility so if I ever needed service during or after hours I know the process. Many dealer ships have great facilities but if you don't show your clients how the facilites will work for them,what good are they. Joe took the time to explain every option on my car and how it worked. Their Customer Service Manager came over to check my car prior to me driving away. He pointed out a door liner that should have been installed and wasn't. Who does that! Nissan Midway, that's who. I will refer freinds and family to Midway Nissan so that buying is a car is a good experience too! Michelle Coe Cavecreek, Az More
We had previously tried to buy a car at the used car tent event but the finance person that we worked with would not give us straight answers. We went directly to Midway Nissan and asked that we have nothing event but the finance person that we worked with would not give us straight answers. We went directly to Midway Nissan and asked that we have nothing to do with that man again. Stephanie personally assured us we would not have to deal with him. She then proceed to offer options that met my needs. She was professional, courteous and straightforward. She was up-front with the pricing as well as what she could and could not do. She did not try to twist words to make us buy from her. I Despise car buying but Stephanie made it an enjoyable experience and we were not there all night long. I highly recommend her to anyone who is in the market to buy a used or new car. My sister just went to her and bought a brand new Nissan and my other sister will be going to her when she is ready to purchase. Stephanie is truly an asset to your company! More
Everything went smooth with the purchase of my new Altima Coupe, except for the fact that it took a few weeks to get the car I wanted. But this was not Midway's fault as the Coupe is much harder to find than Coupe, except for the fact that it took a few weeks to get the car I wanted. But this was not Midway's fault as the Coupe is much harder to find than the sedan. Stehpanie provided me with all the information I needed before making a deal. Unlike some dealerships that basically bs there way to a deal and give no important information such as the cap cost or money factor (particularly Pinnacle Nissan). She spent a lot of time answering my emails and I appreciate that, because I know that dealers do not want to waste a lot of time on customers unless they know forsure they will make a deal. No regrets going with Midway and I would recommend them to anyone. More
I just purchased a new car at Midway Nissan. Andre was a helpful and informative salesperson. The whole staff made my buying experience fun and fast. I was in and out of the dealership within a few hours wi helpful and informative salesperson. The whole staff made my buying experience fun and fast. I was in and out of the dealership within a few hours with my beautiful new car! Thank you Midway Nissan! More
This was the best car buying experience I've ever had. I emailed several dealerships beforehand, Stephanie was the first to actually answer any of my questions without giving me the run around. When we got emailed several dealerships beforehand, Stephanie was the first to actually answer any of my questions without giving me the run around. When we got down there she already had our car pulled up and ready. Kyle the Manager came right out and thanked us for coming in and made sure we were being taken care of. Stephanie and Kyle were both very low pressure and gave us plenty of time to decide what worked best for our budget. Rob was the Finance Manager, he was very professional and courteous and also got all of our paperwork done in a very timely manner. Afterwards Stephanie wentover all of the buttons in our new car and even introduced us to the service department! We met Pat the GM and got our picture taken with our new car, and still had enough time to go show our friends that evening. We will definately recommend Midway to our friends. More
When I arrived at Midway Nissan I was greeted by Jesse, I told him what I was looking for and within 15 minutes we were test driving the Altima I was looking for. When we came back to the dealership Jesse I told him what I was looking for and within 15 minutes we were test driving the Altima I was looking for. When we came back to the dealership Jesse introduced me to his manager, Ryan, and the GM Pat came over to introduce himself and make sure everything was going well. I was in and out of finance and in under 2 hours I was driving away in my new Altima. Everyone I dealt with was professional and cared about answering all of my questions. I even recieved a follow-up call 2 days later from Jesse to ensure I was happy and everything was going well with the car. More
Trenton went above what I expected. I knew I would have a hard time with my credit situation. He was respectful and explained what I needed before I came in. Ken worked within my limits and found the perf a hard time with my credit situation. He was respectful and explained what I needed before I came in. Ken worked within my limits and found the perfect truck for my budget. I typically dred going to the car lot but my divorce made it necessary. Ken and Trenton made me at ease with a difficult process. Most importantly they gave me choices and did not force me into something I did not want More