Midway Nissan
Phoenix, AZ
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I went into Midway Nissan for the first time back on the morning of Superbowl Sunday just to look at a new 370z roadster. Joe helped me that morning and although I made it clear that I didn't intend to buy morning of Superbowl Sunday just to look at a new 370z roadster. Joe helped me that morning and although I made it clear that I didn't intend to buy a car for several months Joe was very helpful and friendly. There was no pressure at all from him to buy a car right away or any sooner than I planned. A couple weeks ago my circumstances changed a bit and I decided to consider buying a new car sooner. Although I really liked the 370z I also liked another car I was looking at and the car I already owned, so I had some trouble making up my mind. To put it bluntly I was a pain in the neck, coming in to look at the car every day or two for over a week and then finally deciding I wanted a different color that they had to get from another dealer across town. Joe, and his manager Josh, remained friendly and helpful through the entire time. I ended up getting an extremely good deal on the new 370z and was very happy with the the way I was treated through the entire process. I'm looking forward to stopping by to say hello to Joe and Josh when I bring the car in for service and that will be a first for me. More
Wonderful crew; even came to my work with the paperwork for me to sign. Thank you, all! P.S. Love my new Altima! I tell everyone to shop/buy here (and that Consumer Reports recommends Nissan as a reliable for me to sign. Thank you, all! P.S. Love my new Altima! I tell everyone to shop/buy here (and that Consumer Reports recommends Nissan as a reliable and safe car)! You're all terrific...thanks again! More
Anthony Barbella is who ALL car salesmen should aspire to emmulate. He made the entire car shopping experience very pleasureable...I know that's hard to believe but from the minute we pulled into the lot, he emmulate. He made the entire car shopping experience very pleasureable...I know that's hard to believe but from the minute we pulled into the lot, he treated us as a representative for US and not the dealership. The rest of the sales and finance staff were also no pressure type guys. I feel I got a very fair deal and will send anyone I know that is looking for a new or used car to Midway Nissan! More
I recently purchased a new 370Z from Midway Nissan. I worked with Darrin Chandler, Rob Murray, and Christopher Robinson. Chris was very helpful on the initial sale, showing us the car and answering ques worked with Darrin Chandler, Rob Murray, and Christopher Robinson. Chris was very helpful on the initial sale, showing us the car and answering questions. We dealt with Rob on the final sales numbers and were able to get the price we wanted with very little hassle I've often encountered elsewhere. We dealt with 2 other valley Nissan dealers as well, which wanted to play more offer/counter offer/ let me get my manager / and the manager of managers games... ugh)...we got straight to the point in about 2 min with Rob with no games or the usual I got elsewhere. At another valley Nissan dealer (I will leave unnamed) I had to deal with three layers of sales management to get someone who could make a decision, and that individual actually identified himself as the 'boss of bosses' (direct quote - I was waiting for him to 'introduce me to his little friend...' but I left instead after being there for 45 min and getting nowhere). I liked dealing with Rob and would recommend him. Look up cost and MSRP on the web, know your options, and show up ready to close and it will be a 5 min discussion at Midway. After the sale I worked with Darrin, as there were some accessories which were ordered that Darrin followed up with me on. Nissan (corp) did a few funny things I have to comment on, but Darrin also made up them. For example, a standard 370 actually does not come with a spare tire, although there is a space for one under the trunk. By default, they come with a 'tire inflation kit'. We opted to get the real spare when we bought the car. About a week later when the spare came in and we picked it up (note we don't live near Midway, so this was a 30+ min drive each direction to get there in traffic)we found out what Nissan gives you is exactly the spare tire and wheel. No jack, none of the pieces to hold the spare under the trunk, no tools to change the tire, etc. This is where Darrin and Midway come in and make up for a silly Nissan corp. Knowing it was a pain for us to come back, he asked us to wait a few minutes and he immediately scavenged 'the rest' of the spare tire kit (special bolt to hold it down, jack, jack handle, matching lug nut wrench, misc parts) on the spot so we didn't have to re-order them and return. He'll have to order replacements for where ever he got the parts from, but point is he will handle that behind the scenes and I don't have to deal with it, which I liked (was initially irritated the Nissan spare tire kit was literally the tire and wheel only). Thanks Darrin. Overall I'd recommend Darrin, Chris and Rob. Chris helped me choose what I wanted, I pulled prices off of the web, made an offer, and Rob closed it very easily/quickly. Darrin treated us like we were still his "highest priority pre-purchase customer" even after the sale and I'd buy another vehicle from Midway without any hesitation. More
Overall, the purchasing experience with Midway Nissan was great. We worked with Joe Ng and he was very knowledgeable, thorough, patient, respectful and just a really nice gentleman to work with. So if you ar great. We worked with Joe Ng and he was very knowledgeable, thorough, patient, respectful and just a really nice gentleman to work with. So if you are planning to go to Midway Nissan, I highly recommend Joe. He is one of the best in sales and customer service. If anyone needs additional information about my great experience with Midway Nissan, please e-mail me. More
Service was very fast, got the job done early and were not trying to constantly sell me useless parts. Highly Recommend, Best Dealership ever!! Very Clean and neat dealership polite employees, when I do n not trying to constantly sell me useless parts. Highly Recommend, Best Dealership ever!! Very Clean and neat dealership polite employees, when I do need a new car I highly recommend coming here. I walked around with a sales person who's name I don't recall and they didn't pressure me into buying anything and were very knowledgeable about the Nissan Lineup. More
First time i had the conversation with Joe he was so nice even when we walked out without the purchase he was the person why we came back to the dealership then we meet another sales person, but his attitude even when we walked out without the purchase he was the person why we came back to the dealership then we meet another sales person, but his attitude made us to walk out of the dealership. Then one Night we got the call and bought the Nissan Sentra through Michael Johnson. He was soo good and friendly really very nice person. Because of Michael Johnson and Joe i will recommend my friends to this dealership. Offcourse i have some minor problems with my purchase, i think i have to deal with someone for that purpose. So i dont have comments on this till i deal with them. More
We had a great experience at Midway Nissan. We needed a new car to replace one that was totaled. We ended up buying a brand new Nissan Altima. The sales people, were friendly, helpful, and literally bent o new car to replace one that was totaled. We ended up buying a brand new Nissan Altima. The sales people, were friendly, helpful, and literally bent over backwards to earn our business! I would HIGHLY recommend anyone who wants a no-hassle salesperson and a great deal to go to Midway Nissan! They were extremely professional, and did everything they could to earn our business. We were extremely happy with our purchase! More
I can't say enough about Anthony and Rob at Midway Nissan. I bought an Altima a few years ago at a competing dealership with Anthony and when I found him at Midway I knew he would go above and beyond Nissan. I bought an Altima a few years ago at a competing dealership with Anthony and when I found him at Midway I knew he would go above and beyond to make a deal with me. He is always been polite and concerned about what I am looking for and what price range I needed. He takes the time to get to know you and your family and that makes a big difference in my book! Rob was determined to find just the right vehicle even if he had to jaywalk across the street and call everyone he knew! In the end, we found a vehicle that hadn't been prepped for viewing/sale yet but Rob and Anthony were gracious enough to show the vehicle, get the facts and negotiate a fair deal. And when Pat, the GM, came out to greet me and ask how my car buying experience was going, I knew I was making the right choice. It wasn't just about the numbers for these guys..they truly want your business and are willing to back it up with a gentleman's handshake and confirmation of service. Best Nissan dealership I have ever been to! More
I was shopping around for a new Toyota Tacoma 4x4 or Nissan Frontier 4x4. I finally ended up at MIDWAY NISSAN who offered the best product at the best price. My salesperson was Paolo Castro who is ver Nissan Frontier 4x4. I finally ended up at MIDWAY NISSAN who offered the best product at the best price. My salesperson was Paolo Castro who is very knowledgable, happy to help and not too pushy. After several phone conversations with Paolo Castro and Jeff Tallman and two visits to the dealership, Paolo and Jeff were able to put together a deal that I felt comfortable with on a 2010 Frontier 4x4 crewcab. This is the 3rd. Nissan I have purchased from Midway Nissan and I would recommend anyone looking for a Nissan to visit or call Paolo Castro. My past experiences with Midways service department have also been excellent. More