Midway Nissan

I purchased a used 2006 Nissan 350Z. The sales experience was friendly and relatively pleasant. Then I went to finance, less pleasant but ok until I returned for service for issues the car had and to get the was friendly and relatively pleasant. Then I went to finance, less pleasant but ok until I returned for service for issues the car had and to get the additional key and alarm fob programmed. Service said they could not do it free, that it was a several hour process, I asked them to speak to sales, they refused. I eventually got it worked out but also came to find out finance had fudged the price of the skyway antitheft device they sold me ( I thought it was 3xx.xx it was 899.00)! as well as saying the MPP service plan had a 30 day exclusion period so I had to drive without directional markers or high beam markers (the gauge cluster did not light up) the highs & directionals outside worked. It turned out there is no wait period per MPP. Then I found out the catalytic converters (2 large ones from the factory costing 800 each from Nissan) had been replaced by four (two on each side) small ones welded into the exhaust system. After much complaining I was refunded the 899 and let out of skyway and given 400 for the exhaust (cost me more than 800 to fix without Nissan parts) Nissan's attitude is they are a franchise and gave me 2 years of "free" oilchanges. I think I can sum up how I feel in one paragraph: MPP gives 0 deductible at the dealer that sold the repair policy or 100 anywhere else, I got them to change my policy to 50.00 deductible everywhere and no 0 deductible at Midway and I have already paid ABC Nissan that 50.00 to replace one of the oxygen sensors! AVOID MIDWAY NISSAN!!! More

Our experience at Midway Nissan exceeded our expectations - everyone knows the product and gives exemplary customer service. We left the dealership pleased with our selection. Driving the Rogue since last - everyone knows the product and gives exemplary customer service. We left the dealership pleased with our selection. Driving the Rogue since last Saturday has been great. We're looking forward to many more years of reliable Nissan service - we have driving Nissan Altimas since 1995. Needless to say, we will definitely recommend Midway Nissan to everyone. More

Set up a purchase for a friend of a new GT-R from them. Initial contact was pleasant and accomodating. Did have a small issue later on after his purchase but eventually got it sorted thanks to the helpful Initial contact was pleasant and accomodating. Did have a small issue later on after his purchase but eventually got it sorted thanks to the helpful response of their Customer Service Director, Aaron Hendizadeh. More

My daughter was in the market for her first car. We ended up at Midway Nissan and right away everyone was wonderful. Joe was great at helping us to find a safe and reliable car for my daughter. Joe and Ken w up at Midway Nissan and right away everyone was wonderful. Joe was great at helping us to find a safe and reliable car for my daughter. Joe and Ken were also great at getting us the best deal possible. I would definately recommend Midway Nissan anytime. More

Stephanie was so great---after I bought my used Nissan from her my sister bought a new Nissan from her because we liked her so much. We walked in and she gave us exactly what we were looking for...unlike from her my sister bought a new Nissan from her because we liked her so much. We walked in and she gave us exactly what we were looking for...unlike others we have dealt with. I would recommend this Nissan dealership to anyone looking to get a new car. More

Some of the information given was a little misleading. They did not cover all the cost in the way it was conveyed and all the equipment was not serviceable. For instance title and registration was covered They did not cover all the cost in the way it was conveyed and all the equipment was not serviceable. For instance title and registration was covered by the dealership. It turned out to be the temporary registration which was good for 2 and a half months. I went down to the Arizona Motor Vehicle Division (MVD)and found out that there was a temporary registration out on the vehicle after which I had to go back to the dealership to obtain. It also took the service department a whole week to replace a part and get the truck to us, each day we were told the truck would be ready the next day. We were told the truck had remote starting. This turned out to be an after market system that did not work and was not serviceable by the dealership. More

I recently purchased a beautiful Nissan Altima 2.5SL from Midway Nissan, and I'm delighted with my new car! Midway has had some customer service challenges in the past, but it seemed obvious to me that they Midway Nissan, and I'm delighted with my new car! Midway has had some customer service challenges in the past, but it seemed obvious to me that they are working hard to overcome those issues with new staffing and new approaches to working with customers. I visited the dealership and drove cars twice before going back a third time to make the deal, and all three visits were positive and productive. Alan Deitschman, the Sales Consultant, and Josh Hill, the Assistant Sales Manager, were both professional, engaging, and a pleasure to work with. I highly recommend both of them and would encourage prospective buyers to call the dealership before visiting to make an appointment with Alan. (They work on the same team, so when you work with Alan, you also work with Josh.) The actual "delivery" process of the car - from making sure everything was perfect to introducing me to the service representative to reviewing the manuals to handing over the keys - was the most professional and comprehensive I've ever experienced in a dealership anywhere. I drove off the lot feeling like I'd made a very fair deal on a great car and been treated with professionalism and respect in the process. As car buying goes, it doesn't get any better than that! More

Michael stayed with us through multiple changes in our minds as to what we really did want. He searched inventories in other dealerships only to have my wife and I change some detail on him! Never did h minds as to what we really did want. He searched inventories in other dealerships only to have my wife and I change some detail on him! Never did he lose sight of what we were trying to buy. He put us back on track when we would over look a detail in the specs of the new choice and really helped us stay focused. Great customer service after the sale as well. Answered my calls then just like he did before the closing. Really appreciate your handling of our purchase Michael! Wally & Evelyn Beckett More

This is dealer is pretty good to deal with as far as dealers go. They seem to get the job done. Not really to much to say about them. As with most dealers need to keep your guard up. there has been dealers go. They seem to get the job done. Not really to much to say about them. As with most dealers need to keep your guard up. there has been a change in my service advisor - not sure yet about new one. More

Stephanie, Michael and Josh were WONDERFUL to work with! Buying a car can be a very daunting task but they made it as easy and as fair as possible. 2 days after buying my new car, I had a Sesame Seed Oil Buying a car can be a very daunting task but they made it as easy and as fair as possible. 2 days after buying my new car, I had a Sesame Seed Oil accident in the backseat, and after telling Stephanie the horrible (and yet hilarious) story, she told me to bring the car in and had the detail guys get the oil out of the carpet for me. Stephanie and Michael didn't miss a beat, and took GREAT care of me! Even AFTER the sale was complete! All I can say is Thank You, Thank You, Thank You!! More