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Midway Nissan

Phoenix, AZ

Overview
Reviews
Vehicles
4.4
1,033 Reviews
Midway Nissan treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. At Midway Nissan we strive to do the Right Thing, the Right Way, All the Time!
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2209 W Bell Rd

Phoenix, AZ

85023

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Showing 1,033 reviews

January 16, 2026

Excessive wait time for a simple oil change! Service advisor not following through with empty promises because I wouldn't buy into his recommended upsale! Horrible service!! More

by Rob Candelaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Lucero
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December 29, 2025

Purchased a Ford Edge from this dealer. The salesman Max was right outside and greeted me as soon as I stepped out of car. Being from out of state down here on vacation I was worried about More

by Juan.Cronquist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
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Jan 02, 2026 -

Midway Nissan responded

Thank you for your review! We are delighted to hear about your positive experience with your vehicle purchase. It's wonderful that you felt welcomed and treated like a local despite being from out of state during your vacation. Max clearly made a great first impression by greeting you right away, and our finance team's assistance with your payment method shows our commitment to finding solutions for our customers. Your satisfaction with both the deal and overall experience means everything to us at Midway Nissan. We truly appreciate customers like you and look forward to serving you again in the future.

October 28, 2025

I always have a good experience w/Midway Nissan. Polite, courtesy &communicates the total service More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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Oct 30, 2025 -

Midway Nissan responded

We greatly appreciate your kind words about your consistent positive experiences with us. It means so much to hear that our team provides the courteous and communicative service you deserve. Your feedback about our polite approach and clear communication regarding your complete service needs reinforces our commitment to treating every customer with respect and transparency.

October 09, 2025

Victor Bustos 111 and his team were very knowledgeable, professional yet friendly, and helpful throughout the entire process. Martha made the rental experience stress free and worthwhile. I would recommend More

by calidano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bustos 111, Joe Looper , Martha.
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Oct 10, 2025 -

Midway Nissan responded

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with such knowledgeable and professional service throughout your entire visit.

September 30, 2025

Service advisor was professional, detail oriented. But there is issue with person who performed multi-point inspection. In status report he indicated Brake Fluid change requires immediate attention. W More

by svetlana_radchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Boudousquie
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Oct 03, 2025 -

Midway Nissan responded

At the same time, we’re very concerned to learn about your experience with the repeated brake fluid recommendations, and we completely understand your frustration. Accuracy and transparency are extremely important to us, and we take situations like this very seriously. We would like the opportunity to review your service history in detail and provide clarity on why these recommendations were made. Please reach out directly to our Service Director, Jamie Roark, at 623-792-2703

August 19, 2025

Great service. Got my truck in on time and got it out sooner than expected. Overall great experience. More

by Niteriderhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Green
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Aug 22, 2025 -

Midway Nissan responded

Thank you immensely for sharing your positive experience with us. We are thrilled to hear that you received excellent service and that your truck was handled efficiently. It's wonderful to know that we were able to complete your service ahead of schedule while maintaining the quality you expected.

July 18, 2025

The customer service was terrible. My service advisor was very negative. I am very disappointed with the service. More

by miguelsilva57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
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Jul 21, 2025 -

Midway Nissan responded

We understand your frustration with the level of customer care you received and the negativity you encountered during your visit. We want every customer to feel valued and supported throughout their service experience. Please reach out to Jamie Roark, Service Director at 623-792-2703 so we can discuss your concerns further.

June 13, 2025

I have years with Mr. Tim and good service, I like MIDWAY NISSAN and excellent service. Thanks More

by nimatgazala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tim Robert
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Jun 16, 2025 -

Midway Nissan responded

We're thrilled to hear about your positive experience with Mr. Tim and our team! Thank you for your continued support and for choosing us for your service needs. We're here to help whenever you need us!

March 25, 2025

Great service Steve was very knowable and helpful! I will bring my vehicle back for next service! More

by Juve Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 26, 2025 -

Midway Nissan responded

We are truly delighted to hear that Steve provided you with such knowledgeable and helpful service. We look forward to welcoming you back!

March 20, 2025

Attentive, Listened to our needs Expedited the buying process. We very happy with tlle entire experience More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Dewees, Miguel Ibarra
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Mar 21, 2025 -

Midway Nissan responded

Thank you for sharing your experience! We're so glad to hear that our team was attentive, listened to your needs, and made the buying process smooth and efficient. It’s wonderful to know that you’re happy with the entire experience. We appreciate your feedback and hope to assist you again in the future!

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