Midway Dodge

Let me start by saying we had an amazing experience. We didn’t schedule an appointment but they assisted us immediately. We showed the dealer the car we wanted, we were able to test drive it right away. We didn’t schedule an appointment but they assisted us immediately. We showed the dealer the car we wanted, we were able to test drive it right away. We had a few concerns and they did a final inspection over the car before we bought it. All our concerns were met and all our questions were answered…The dealership went above and beyond to make sure we were happy before committing to the vehicle. It was top notch customer service, I’m sure we will continue to do business with them in the near future!!! The sales rep that helped me name was Steve Bernard More

Simple, smooth and stress free. Kiko and Marco were fantastic and helped me get the perfect car with no hassle or headache. Kiko and Marco were fantastic and helped me get the perfect car with no hassle or headache. More

I'm very satisfied with with Midway Dodge Dealership and highly recommend.. The dealership was very clean. highly recommend.. The dealership was very clean. More

This dealership acted concerned bout my vehicle needs over the phone. Making promises of their ability to help those that have challenging credit, but don’t stand behind their own word. Very disappointed over the phone. Making promises of their ability to help those that have challenging credit, but don’t stand behind their own word. Very disappointed 😒😒 More

Great customer service but a little slow but great experience will be back again. More experience will be back again. More More

Worst experience I received today, never stated the price until after financing. Salesman was clueless to the matter. Please be aware going to this dealership, make sure false advertising is not happening to until after financing. Salesman was clueless to the matter. Please be aware going to this dealership, make sure false advertising is not happening to you price changing. I would never in a million years recommend this place to anyone. More

Carlos García “Primo” Eduardo Ochoa were extremely professional and privided excellent customer service. Thank you to both! I highly recommended both and give them a 10 professional and privided excellent customer service. Thank you to both! I highly recommended both and give them a 10 More

Horrible service My experience went from bad to a full blown nightmare. I took my car for service at during the last week of June. I had heard some squeaking from the My experience went from bad to a full blown nightmare. I took my car for service at during the last week of June. I had heard some squeaking from the tires, thought it could be a bad bearing. Didn't think it was the brake pads since i didn't have high miles and I don't ride my brakes. After an "inspection" they called me and told it was the front brake pads. I gave them authorization to work on my car. I went to pick it up and drove it to work when I noticed that the issue wasn't fixed. I called the dodge hotline number to explore my options incase midway dodge tried to give me the run about. I took it back to get it properly repaired. Midway dodge called me and told me that the REAR caliper was closing at an angle so my pads got worn out at an angle. I asked how much it was going to cost me and to my surprise they were quoting the inspection fee again. I asked that the advisor speak to the manager to this waived since I was paying for pads and rotors again because the "technician" failed to do a proper inspection. I was told there was nothing they could do. I had to cut my plans short and drive there. I demanded to know why I was being charged twice because of incompetence on their end. I also told the service manager that I wasn't convinced that the initial work was even needed. They agreed to waive it. I went to pick up my car the next day and the porter dropped it off up front. I immediately noticed damage to the rear passenger panel. I went to speak to the cashier so I could speak to the manager. She called over the phone and I heard her ask for "Dave" which she informed me that he was the general manager. I waited for a total of 45 minutes, and between that time I had asked the cashier why was it taking so long. She told me that he was in a different lot. I had noticed a gentleman that was treated differently from the employees while I waited so I approached him and asked if he was Dave the gm, which he replied that he was. I told him my issue and walked me outside to see me car. He said, "there's nothing we can do, we just can't pop that dent out, but I will take your information and see what we can do" I gave him my info, and I called Dodge hotline to inform them what had happened. Midway wasn't called me and neither has Dodge. I'm willing to sell BOTH Chrysler made vehicles so I will never have to deal with such pathetic service. More

Great for my first time buying. This was my first time buying and I’m glad I came to midway dodge. I was helped over and beyond. Thank you all again. This was my first time buying and I’m glad I came to midway dodge. I was helped over and beyond. Thank you all again. More

oil change i was attended right away even though it late afternoon-I was shown a dirty air filter that needed to be replaced - oil change was fast I did not wa i was attended right away even though it late afternoon-I was shown a dirty air filter that needed to be replaced - oil change was fast I did not wait long . Thanks More