Midway Chrysler Dodge Jeep
Kearney, NE
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I was passing through on my way to Wyoming when the alert for my fuel filter came on. I contacted Midway online, they were closed at the time. I got a hotel room and showed up the next morning. They were bus for my fuel filter came on. I contacted Midway online, they were closed at the time. I got a hotel room and showed up the next morning. They were busy but still took care of me right then and there. Helpful folks. More
Worst customer service I have ever experienced. Called multiple times about a problem I had with their service and was never given the courtesy of even responding to me The only response I had wa Called multiple times about a problem I had with their service and was never given the courtesy of even responding to me The only response I had was from the salesman who said he could do nothing about my problem but trade me for another new truck. He would trade my new diesel truck with 6000 miles for a gas burner they had on the lot for only $27120.00 more. What a deal! His reason used trucks were worth very little. Local Chevy dealer offered me $18000.00 more on trade than the dealership I bought it from. Says it all More
Went in for recall service. Ready for me when I got there. Took only the estimated amount of time I was told repair would take so I didn't sit around too long. Polite young m Ready for me when I got there. Took only the estimated amount of time I was told repair would take so I didn't sit around too long. Polite young man came and told me status of repair and then escorted me to sign paper work and then to my vehicle. More
Elliot answered the phone when we broke down. He continued to keep in contact with us for the 24 hours it took to fix it. He went out of his way to help above and beyond anyone in business I’ve He continued to keep in contact with us for the 24 hours it took to fix it. He went out of his way to help above and beyond anyone in business I’ve ever dealt with. More
From start to finish, our experience was outstanding. We submitted a request via CarGurus early one morning. Within minutes, I received a response from Nick Mortensen. His follow up was immediate every We submitted a request via CarGurus early one morning. Within minutes, I received a response from Nick Mortensen. His follow up was immediate every step of the way. He responded outside business hours and on his day off. We were truly impressed. Every member of the team at Midway made us feel valued. They were truly grateful for our business and it shows. More