Midway Chrysler Dodge Jeep
Kearney, NE
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Service tech Regina Decker and another (female) tech (whose name we didn't get) went to extra effort to correct our bill using our Ethos extended warranty. We had never had occasion to use Ethos, but we (whose name we didn't get) went to extra effort to correct our bill using our Ethos extended warranty. We had never had occasion to use Ethos, but we were remiss in not mentioning it until our car was repaired and we were billed. They contacted Ethos anyway and got us the credit we were entitled to. Great customer service! We had no dealings with Brent Curaco or the Administration department mentioned below. More
Nick M was very helpful! He brought different vehicles for us to test drive. He was great at explaining the different options to us. Even the financial process with Jr was al He brought different vehicles for us to test drive. He was great at explaining the different options to us. Even the financial process with Jr was almost painless. Everyone was respectful, fun, and nice to work with. More
Did an amazing job at helping me find what I needed. They compared cars, explained everything from start to finish and even took time after the sale to show me how to access features and how they worked They compared cars, explained everything from start to finish and even took time after the sale to show me how to access features and how they worked. More
In the end, the experience was great. The only issue I had was minor. The young lady that was cashing me out, didn't know about the CRJR tire sale or how to apply a sale and was a bit rud The only issue I had was minor. The young lady that was cashing me out, didn't know about the CRJR tire sale or how to apply a sale and was a bit rude in saying "I can't do this!" She got her manager who walked her through the process. Seemed more like she didn't know how to do it versus not being able to do it, but she could have been more professional in the interaction and said that she wasnt familiar with the sale and didnt know how to apply it. Aside from that, it was great, from initially inquiring about the sale to ordering the tires, to getting the installation scheduled, to how quickly they got the work done. Also, even without the sale, they were the cheapest in town and included services that others didn't. More