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Midway Chevrolet
Phoenix, AZ
1,057 Reviews
Welcome to Midway Chevy!
Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com .
Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget!
Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,057 reviews
August 16, 2015
always great time and time again On my 3rd new truck in 5 years, they keep making me happy.Service department always strives hard to do their best.wanna give a shout out to gil Martin On my 3rd new truck in 5 years, they keep making me happy.Service department always strives hard to do their best.wanna give a shout out to gil Martinez who always makes it smooth in a purchase. and sam who is in service who pays special detail to listening to the customer and the need of the vehicle. thanks again midway M Key More
by Mkey5@cox.net
Employees Worked With
Sam, girl Martinez
August 14, 2015
Awesome service everytime I bought my '07 Equinox new from Midway. Hugh Abbott has always taken care of me and my car in the most professional and courteous way. I have never I bought my '07 Equinox new from Midway. Hugh Abbott has always taken care of me and my car in the most professional and courteous way. I have never had a bad experience and my car runs like new...you would never know it was 9 years old. Thanks for everything! More
by Chef_ap
Employees Worked With
Hugh Abbott
August 09, 2015
Gil went above and beyond When I called Midway Chevrolet, Gil Martinez answered the phone. The first thing that impressed me was his calm voice; not your usual, pushy salesman When I called Midway Chevrolet, Gil Martinez answered the phone. The first thing that impressed me was his calm voice; not your usual, pushy salesman's voice. We set up a time for me to come in, and when I arrived he had some cars picked out for me. I had also looked online to see the cars available. Because of his demeanor, when he told me he would get me the best deal he could, I was relaxed and comfortable. I had my grandson with me and he accommodated us both. I didn't think I could go for a test drive because there would be no car seat in the new car. Gil told me that he would move the car set from my car to the new car so we could take a test drive. One thing that really impressed me was that Gil was able to pick the lock on the bicycle rack on my old car so we could take it off the car. When I say "we" I mean Gil. The bike rack was in his office waiting for me to pick it up. I also got a great deal on my new car. More
by never bought a new car before
Employees Worked With
Gil Martinez
July 22, 2015
Gill was excellent helping us buy a 2015 Corvette Z06 Gill provided us great knowledge while we were purchasing our brand new 2015 Corvette Z06. The course try we were provid d from everyone we experience Gill provided us great knowledge while we were purchasing our brand new 2015 Corvette Z06. The course try we were provid d from everyone we experienced at Midway was far above average reaching excellence. Lead by Gill, I'll go back on my next purchase for sure! Special shout out to Oscar Terrazas and Kelly Sutton too! More
by Dbrands
Employees Worked With
Oscar Terrazas, Kelly Dutton
July 06, 2015
awesome experience! Thank you Andre Martinez for going above and beyond on making this purchase possible! Thank you Alfonso Sosa for being such a professional salesperson Thank you Andre Martinez for going above and beyond on making this purchase possible! Thank you Alfonso Sosa for being such a professional salesperson. I had a great experience and will defenetely comeback for future purchases. More
by bsrubio
Employees Worked With
Andre "Dre" Martinez, Alfonso Sosa
July 06, 2015
Daughter's first car I took my daughter out to buy her first car. She had some very specific criteria that she had to be in because of her budget. They got her in the th I took my daughter out to buy her first car. She had some very specific criteria that she had to be in because of her budget. They got her in the that budget and gave a great interest rate for her not having any credit. We worked with Alan Gomez as the salesman and the financial manager helped that worked with us was Kelly Dutton. She Explained all the information to us in a way that was understandable for my daughter and recommended things that I know to be great investments when buying a car. She also told us things that we really didn't needs. So after seeing how well they worked with my daughter I said lets see if I can trade in my 2010 Nissan cube for a new car. It was unbelievable. Kelly got me the best interest rate that I could imagine as I am rebuilding my credit. From 2 years ago when I bought the cube verses this time my interest rate dropped 14%. That is so cool. If you need a car just go in and tell them your criteria and they will work with you and do the best to get you the deal. More
by frogman7
Employees Worked With
Kelly Dutton, Alan Gomez
July 01, 2015
I just got a hot camero! Kelly Dutton in financial dept. was awesome! She really worked hard for us. I would definitely recommend this dealership to everyone. The reason I gav Kelly Dutton in financial dept. was awesome! She really worked hard for us. I would definitely recommend this dealership to everyone. The reason I gave 4 stars is because it did take a long time to make the purchase final. Our salesman Milton was pretty cool too. More
by Samantha
Employees Worked With
Kelly, Milton
July 01, 2015
Love my new Chevy Volt Drove home my new volt last night after an amazing experience. Couldn't believe how knowledgable Gilbert Martinez was. Answered all my questions and Drove home my new volt last night after an amazing experience. Couldn't believe how knowledgable Gilbert Martinez was. Answered all my questions and made the process quick and easy. More
by andrehcerna
Employees Worked With
Gilbert Martinez
June 24, 2015
purchased my 06 f 250 in Dec 2014 I bought 06 f250 at midway chevrolet died on freeway 5 days after purchased they made some repair drove away 12 days later.couple months went by sam I bought 06 f250 at midway chevrolet died on freeway 5 days after purchased they made some repair drove away 12 days later.couple months went by same problem instead they find oil leak fix that charge warranty company two weeks later died again they finally took it to ford next door the found problem fixed it I had to pay $4400 for repair midway will not return my calls for help,I'm scared to drive it may die against.hope they call now... More
by 06f250help
Employees Worked With
oscar,dan
June 22, 2015
Lack of integrity at this dealership To start, I'm currently active duty (9+ years) in the United States Army, so working through difficult situations and dealing with BS is something I'v To start, I'm currently active duty (9+ years) in the United States Army, so working through difficult situations and dealing with BS is something I've become very accustomed to, but the unbelievable lack of integrity I've experienced in these last few days at midway Chevrolet have left me at a complete loss of words and spirit, and this is after I had a great buying expierence from them a few years ago. Approximately one week ago, I stopped by Midway Chevrolet to get a quote to buy back my 2013 Chevrolet Silverado. The quote price, on paper, was $24,000. The salesman that handed me the quote was named Bernard. At the time, I couldn't part with the truck because I hadn't bought my replacement vehicle (a 2002 corolla, I'm consolidating bills to support a new family). Once I bought the car, I returned to midway Chevrolet this last Saturday, the 13th of June, to sell the truck back for the agreed upon $24,000. I spoke with a different salesman, Bernard was not there. This salesman took, saw, and acknowledged the $24,000 quote carbon copy. Unfortunately, there was no one at the store ON A SATURDAY AFTERNOON to process this for me (red flag 1). I was told to come back Monday. I DID NOT get my written quote back from the salesman(red flag 2) after he came back down from talking to a manager/financial person. The fact that my quote slip was taken and not given back can be confirmed by the person I was there with (my ride home), as he thought it was weird. I didn't mind because I thought this place had integrity and would honor the agreement, and that a quote can't really change much over the span of a week. Fast forward to Monday, and I bring the truck in again, with no written quote, only to be told that because I didn't have that carbon copy, the most the could offer me was $22,000. THATS A $2000 DIFFERENCE!!! That $2000 is the difference between me making out ahead less than $1000 and having to OWE OVER $1000 still! Obviously this was unacceptable. The salesman kept stating that I need to produce the original paper quote, which I obviously couldn't do. I couldn't understand why it matters what was written sloppily on a carbon copy when ALL 3 OF US remember the original $24,000 quote!! After I couldn't get anywhere with this salesman, THE SAME ONE WHO PHYSICALLY SAW AND TOOK THE QUOTE FROM ME ON SATURDAY, I decided to go home, cool off, and call Bernard, the salesman who I originally got the quote from. I scheduled an appointment to come to the dealership today, Tuesday the 16th of June, to talk with Bernard about honoring the original quote. Both Bernard and the other salesman come back from the back office saying that $22,000 was the highest the could go. Even AFTER BOTH ACKNOWLEDGED SEEING AND REMEMBERING THE ORIGINAL $24,000 QUOTE!!! Bernard went back and was able to reluctantly get it up to $22,500, which is still obviously a long ways from the original $24,000 quote. The fact that BOTH salesmen remember me and the $24,000 quote, the fact that I never got the carbon copy back on Saturday, and the constant reiteration that if I could produce the carbon copy then that would help show me a lack of integrity at multiple levels of this establishment, and is completely unacceptable. I've been seriving over 9 years in the United States Army, and I can't recall ever seeing such a blatant lack of integrity and honesty. If both salesmen remember the original $24,000 quote, why can't that be honored? Why can't we make a deal at the agreed price? Why do I feel I've just been railroaded and am sick to my stomach with nervousness and uneasiness about the future of my family over this? How is this an acceptable business practice? I've posted this exact complaint on the BBB page for Arizona a week ago and so far have heard nothing. I'd like to assume it's because maybe someone missed it. Please email me at Jared.m.grovesATgmailDOTcom, I really would like to get this resolved. - Jared G More
by JGroves
Employees Worked With
Diane Soza
