Midway Chevrolet

Horrible service center rather take it to a quick lube Horrible service. 2 hour oil change. Come on its not rocket science. No one greeted me when I arrived. Had to get out of my car and track an service e Horrible service. 2 hour oil change. Come on its not rocket science. No one greeted me when I arrived. Had to get out of my car and track an service employee down. Car sat for twenty minutes in the service bay before even taken back to get worked on. The service department was empty as well two people in the waiting area not a single car waiting in service bay. Nothing but excuses as to why an oil change takes two hours. Except the responsibility midway you guys suck... More

Don't waste YOUR time! I have never seen such incompetence in my life. I went to the "used" lot. Got an idiot named Patrick who must have just started there because he didn' I have never seen such incompetence in my life. I went to the "used" lot. Got an idiot named Patrick who must have just started there because he didn't have a clue. We sat down and I told him I wanted a basic bare bones with no bells and whistles. I said a 4 cyl., no upgrades, compact as in a Chevy Cavalier, Cobalt, or Pontiac Sunfire. Looking for an older one for about $6-8k. He brings a $15,000 Sonic out and says , "I think we can get close." Then a 2011 Malibu with all the extras. First he lied to me about the year and miles. So dishonest. Did not LISTEN to a thing I said and then lied to get me back on the lot. When I wouldn't buy the Malibu, he came over and got angry and started insulting me in front of my daughter. Told me to not come back again and waste HIS time. He wasted my time twice by not listening to what I wanted. The sales manager was nice and was the only reason I went back the second time. They flat out didn't have what I was looking for and should have told me. Instead they lost my business and my daughters who thinks they are liars and cheats. Sad. More

CON ARTISTS!!!!! Their service department is horrible!!! They have no customer service what so ever!!! We bought 2 brand new Sonics and have had nothing but problems. Their service department is horrible!!! They have no customer service what so ever!!! We bought 2 brand new Sonics and have had nothing but problems. They like to act like they have never heard of anyone having these same issues and want us to pay to fix them!!! Google chevy sonic and read about all of these issues people are having!!!! F*** CHEVY!!!!! More

Not a happy place. The finance department is a nightmare. NEVER go here. Our consultant helped make getting a first car a terrible experience. Childish and hung up on me The finance department is a nightmare. NEVER go here. Our consultant helped make getting a first car a terrible experience. Childish and hung up on me when i had a problem with how she was talking to me. Called back twice and got answering machine. Next thing i know a repo guy is harrassing me at work telling my boss i stole the car and the cops are comming almost getting me fired. Craziest experience of my life. I now have new car through different dealer and am very happy with it. More

Poor customer service I was in over 1 month ago and requested my cars ignition recall issue be fixed. was told the parts had to be ordered. and it would be 2-3 weeks and th I was in over 1 month ago and requested my cars ignition recall issue be fixed. was told the parts had to be ordered. and it would be 2-3 weeks and they would call me to set up an appointment. one month later I call to inquire, had to leave a message for a service adviser to get back to me. That was 4 days ago and have not heard anything. VERY POOR customer Service. I am driving around with a potentially fatal recall problem and Midway does not care. I keep getting letters from Chevy to fix my car, but how can I when my dealership is so lacking. More

Service Department Fail I called the Dealer and spoke to a service adviser last week. I needed a mechanic that was certified to work on the Chevy Volt. I was "told" that th I called the Dealer and spoke to a service adviser last week. I needed a mechanic that was certified to work on the Chevy Volt. I was "told" that they had two certified Volt techs and I was on the schedule for Saturday with one of them at 9am. Sooo, Saturday at 8:50 I pulled into the Service Bay. Greeting was friendly enough. The SA took my info, looked up the VIN and then went to his computer. Guess what? No Volt tech working today. No solutions offered. I left and called the Dealership from my car to speak to the GM or Service Manager. Left a message. No call back on Saturday. No call back on Monday. Tuesday morning I call back. I get to leave another message now it is 2 in the afternoon and guess what? NO CALL. I am sure that this is not the experience that Warren Buffett thought he was signing up for when he purchased Van Tuyl! More