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Midway Chevrolet
Phoenix, AZ
1,135 Reviews
Welcome to Midway Chevy!
Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com .
Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget!
Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,135 reviews
October 26, 2021
The worst customer service. Racist , untruthful and rude. They deserve 0 stars. I would never go back and I rather spend my money at another dealership. They deserve 0 stars. I would never go back and I rather spend my money at another dealership. More
by Mark
Employees Worked With
Don
September 25, 2021
I'd give 0 stars if I could. I bought a 2016 Kia Sedona I'd give 0 stars if I could. I bought a 2016 Kia Sedona about 18 months ago from Midway Chevrolet, along with their in-house silver package extend I'd give 0 stars if I could. I bought a 2016 Kia Sedona about 18 months ago from Midway Chevrolet, along with their in-house silver package extended warranty through MPP. I have put just over 5,000 miles on this vehicle in 18 months and my engine needs replaced due to "failed" head threads. Neither Midway Chevrolet nor MPP have been helpful. My claims to MPP have been denied and calls go unreturned. Midway has offered no assistance beyond giving me a clunker trade in deal, with an outrageous payment to cover the cost of both vehicles. I have been informed by other reputable car lots to contact BBB and the Attorney General as well as to fight MPP on this because Extended warranties are meant to cover failed parts. I will be following through with this advice first thing Monday morning. I am a single mother of 2, taking care of my bed ridden veteran father full time. My income is limited. This has been an awful experience dealing with Midway and I can't say when I bought the car it was a pleasant one either. The Kia dealership that found that issue told me MPP is by far the hardest warranty company to deal with. My advice, shop around, both companies are awful to deal with. More
by kathylarkin
September 02, 2021
Terrible time. Brian Doeden lied to me about issues on my brand new 2020 truck to drag out getting it looked at (told head was off due to "double headgasket" but it was never touched nor was it the issue, th brand new 2020 truck to drag out getting it looked at (told head was off due to "double headgasket" but it was never touched nor was it the issue, the GM system proves that, i have screen shots), told to take the truck elsewhere because i couldnt get simple information back, my calls were blocked, and all the while i had no vehicle to drive as there were "no loaners" as i was told (im sure that was a lie too). after a 2 month fight, i finally got my truck back. You want to talk about unprofession conduct and immoral practice, go see brian. he will be sure to screw your month up More
by tandbfab
Employees Worked With
July 29, 2021
I bought this car a month ago with the tire pressure sensor broken and they said they would fix it when I get my first service. The battery died and I had to jump it to get home to call them and have th sensor broken and they said they would fix it when I get my first service. The battery died and I had to jump it to get home to call them and have them tell me the battery is not covered under the gold warranty and they can’t do it because it is a Honda I bought from them not a Chevrolet. Also they said that I have to pay for the tire pressure sensor as well. The only reason I now have this awful experience is because midway Nissan which is connected with them sold me a car that the transmission was slipping the very next day. If you ever have to do anything there expect that to be your entire day and possibly the next and you may not get what is promised. I would never recommend to anybody. More
by Ecriswell99
Employees Worked With
Many different employees and departments
July 21, 2021
Stopped at this dealership on July 10, 2021 gentleman by the name of Orlando greeted us I was looking for 21 Colorado he said that they were on the other side of the lot and he would meet us over there drov the name of Orlando greeted us I was looking for 21 Colorado he said that they were on the other side of the lot and he would meet us over there drove over to the other side of the lot no Orlando anywhere to be seen went inside asked for a sales associate they sent out another lady and all of a sudden Orlando appeared so they had me deal with Orlando and then that’s when the old lie came out he went and got a gentleman by the name of Ramsey told me and my wife that he was a manager so he kept feeding us a bunch of BS thinking that we’re getting a good deal and everything else come to find out Ramsey is nobody but a sales person I picked the vehicle up on Monday at noon the truck wasn’t clean it was still dirty like it was Saturday when I saw it got all the paperwork done and I left that night and next couple of days I started to realize that we were taken A vantage buy this dealership. More
by Terry Gething
July 21, 2021
Have been seeing Hugh at Midway Chevy for about 7 years for the various Camaros I have owned over the years. He is super hard worker and very communicative plus he’s a really nice guy too! A+++ service! for the various Camaros I have owned over the years. He is super hard worker and very communicative plus he’s a really nice guy too! A+++ service! More
by Robgodridge
Employees Worked With
Hugh Abbott
July 14, 2021
I live in Northern Arizona Midway Chevrolet is in Phoenix, AZ. I had to drive over 3 hours to buy my new 2021 Chevy Colorado truck at Midway Chevrolet and it was worth every minute of my time. As soo Phoenix, AZ. I had to drive over 3 hours to buy my new 2021 Chevy Colorado truck at Midway Chevrolet and it was worth every minute of my time. As soon as I walked in the door I was greeted by a courteous sales professional by the name of Orlando S. and his side kick Enrique. They treated me with respect, professionalism, and care. I was given cool water to drink, assisted in the test drive process, and escorted to a cooler waiting area out of concern for my well being in the Phoenix heat. I did not feel pressured to buy and they listened to my concerns and answered all my questions. They had a good selection of trucks to chose from and I felt I was treated very fairly throughout the buying process. They also gave me an exceptionally fair offer for my trade. I was then helped by Joe the finance manager who had all the answers I needed about my loan, financing, payments, warranties, and coverages. I had additional questions after I took my truck home and Joe made a point of emailing me and following up with a phone call to make sure my questions were answered to my satisfaction. I love my new Chevy Colorado truck it is exactly what I was looking for in the color I was looking for, so I am very happy with my purchase. I highly recommend Orlando S, Enrique, and Joe and all the kind people at Midway Chevrolet! More
by Jen
July 03, 2021
Edwin greeted us as soon as we arrived. He was very personable and professional. He was also very knowledgeable about the vehicle we were interested in, able to answer every question I asked, down to personable and professional. He was also very knowledgeable about the vehicle we were interested in, able to answer every question I asked, down to every little button on the dashboard. It took as two days to decide, and he was very patient with no high pressure sales pitch. Everyone we dealt with knew what they were doing, the car was ready when promised. The best experience we have had at any dealership in any state. More
by TCM
Employees Worked With
July 01, 2021
By far the worst car dealership I ever been to. I initially met Ray who prided himself on being an honest and forthcoming so he introduced me to one of the sales guys Orlando .Friday I wanted to put initially met Ray who prided himself on being an honest and forthcoming so he introduced me to one of the sales guys Orlando .Friday I wanted to put money down on a car and they told me not to that they would have my car on Monday fast forward Monday two hours before I went in they sold my car they’re a bunch of liars and manipulators worst car sales people I have ever met in my life. if you want to be lied to go to this dealership.ZERO RATING HORRIBLE SERVICE SHAME ON YOU ALL For ruining my purchase as a surprise for my daughter shame shame shame you should be out of this business. More
by Maria
Employees Worked With
Other Employees :
Ray (30 years of employed shame on u ), Cindy Marano, Diane Soza, Justin Pruznak, Hector Muro, Alex Padron, Dave Foringer, Kayla Hasper, Tara Miller, Steve Rimer
June 26, 2021
Midway Chevrolet service department is in one word horrible. Brought in vehicle with check engine light to be checked out. No communication from the anyone at the dealership what so ever. I’m the one horrible. Brought in vehicle with check engine light to be checked out. No communication from the anyone at the dealership what so ever. I’m the one having to call to see what the status, progress, anything. Victor (assigned employee) I clearly has no idea what he is doing. When I dropped off vehicle, he said I would hear something on Tuesday. Nothing. I called Wednesday for update. He gave me issue and I said do the work. Didn’t hear anything so I called back Friday. He told me again what was wrong and I told him to fix the issue back on Wednesday and he said ok they will have it down Friday. Next day still haven’t heard anythig and again have to call and they just send me to voicemail. I can tell you I will never return to Midway or any midway brands. First experience and last. More
by devilrock9
Employees Worked With
Victor
