Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Midway Chevrolet
Phoenix, AZ
769 Reviews
Welcome to Midway Chevy!
Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com .
Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget!
Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 769 reviews
March 20, 2017
Amazing customer service!!! Our service advisor Sergio was top notch, he was very professional and took great care of our needs. He kept us informed every step of the way! We wo Our service advisor Sergio was top notch, he was very professional and took great care of our needs. He kept us informed every step of the way! We would highly recommend midway and their employees to our friends and family! Thank you Sergio and your team!! Janine & Jason More
by janineandjason
Employees Worked With
Sergio
March 17, 2017
Horrible car, worse dealership Response to owner 1000 miles- trim had to be replaced and hood adjusted do to very uneventful gaps. 5000 miles- bring in for rubbing and creeking no Response to owner 1000 miles- trim had to be replaced and hood adjusted do to very uneventful gaps. 5000 miles- bring in for rubbing and creeking noise, said bad suspension bushings. 9000 miles- stabilitrak light comes on and I get a notice from OnStar that my abs is malfunctioning. Replaced brake light switch. 45000 miles- ac cuts out and check engine light comes on. They tell me it's the water pump and that's why the AC cut out, replace water pump under power train warranty, but still charge me 260 to check AC. 48000 miles- stabilitrak light is back on. Take it back and find out they mistakenly left gap and extended warranty off my contract. I show them my copy that shows gap and warranty and they said 'sorry", and did nothing to fix it. When I asked them to handle the stabilitrak light and abs warning AGAIN, they said they would charge me this time since it's been 20k miles since they fixed it the first time. 50000 miles- alternator goes out $500 53000 miles- battery goes out $190 58000 miles- radiator goes out $700 60000 miles thermostat assembly goes out $500 62000 - brake hardware fails on passeñger front side, $340 63000 miles - abs/stabilitrak is back on, 3 of four Windows stop working, can't fix it due to all the money put out so far. 80k miles- go to fix Windows and stabilitrak light and turns out to be electrical issue. Heater goes out that day as well as airbags. So no stabilitrak No airbags No abs No heater Windows don't work. This all happened from Sept 3015-Feb 2017 When I talked to dealership, the manager Cory, who told me to down so we can work something out, just hid in his office and sent people out one after another trying to sell me S***. Then he tells one of his lackys to have me go to service and tell them he said to take care of me. They proceed to question my " loyalty"to them even though I bought 2 cars there and quote GM policy. I drive 45k a year and I've never had this kind of issue. My last car, a Honda Fit made to 200k before any real issue. My previous car 270k. When they sent out the last guy to talk to me, this idiot said cars are like a light bulb, could last a week, could last 10 years. I drove a brand new 2015 Sonic. 82k in 18 months, maintaining perfectly. The list of issues about is ridiculous for 82k or 18 months. The dealers customer service for this and their contract screw up were even worse. DO NOT BUY HERE DO NOT BUY A SONIC More
by Jk
Employees Worked With
Cory, Abe
March 09, 2017
Absolutely amazing! This is by far my favorite Chevy dealership! They have the best service department and know how to take care of their guests and employees! Ask for Ja This is by far my favorite Chevy dealership! They have the best service department and know how to take care of their guests and employees! Ask for Jason Luedtke for your service needs! Thanks again Jason! More
by amazing_olivia
Employees Worked With
Jason Luedtke
February 26, 2017
Fantastic service Gilberto Martinez was fantastic no presure made my buying experience really easy he explain everything and i was out of there in a record time Gilberto Martinez was fantastic no presure made my buying experience really easy he explain everything and i was out of there in a record time More
by Alejandra1
Employees Worked With
Gilbert Martinez
February 22, 2017
Great Overall Experience Sarah Campbell did an excellent job working with me to purchase my first brand new car. I would reccomend her to anyone, friends and family who are lo Sarah Campbell did an excellent job working with me to purchase my first brand new car. I would reccomend her to anyone, friends and family who are looking to make a new purchase! thank you for a great experience and taking care of me :) More
by Jaxaxis
Employees Worked With
Sarah Campbell
February 22, 2017
Best experience at a dealership! I'm giving a 5 star rating because Isreal did an amazing job not giving up to help us get out from under our vehicle into a new one and was so underst I'm giving a 5 star rating because Isreal did an amazing job not giving up to help us get out from under our vehicle into a new one and was so understanding and persistent to our situation. I will go back for sure and recommend others as well! Especially to see him! Thank you to him and his team! More
by Diane Quick
Employees Worked With
February 20, 2017
No one is perfect but they try really hard No company is perfect and Midway Chevrolet is no different. I won't hide the fact that my first experience with them was beyond terrible. However, it' No company is perfect and Midway Chevrolet is no different. I won't hide the fact that my first experience with them was beyond terrible. However, it's how a company responds when something doesn't go right that really shows you the integrity of that company. After my initial interaction I was quite upset and expressed my concerns through every avenue I could think of. I didn't expect anything in response, so I was very surprised when the general manager (Dave) called me and sincerely apologized. He asked for an opportunity to make it right. As I said, no one is perfect so I wasn't going to hold them to a perfect standard so I gave them a second chance. Dave made up for the first interaction and more. He knows the value of a customer and I know he is doing what he can to establish an environment that is friendly, welcoming, and most important: honest. Dave is a busy man so I won't suggest everyone go see him, but go see Lamar, my salesperson. He will take care of you and I know that his honesty is supported by the leadership of the dealer. Together, they turned a nightmare into a dream. More
by nathanr
Employees Worked With
Dave Foringer, Lamar Tyler
February 19, 2017
AWESOME CUSTOMER SERVICE Everyone I have dealt with at Midway Chevrolet has been exceptional. Sales went smoothly and they were great to work with. They worked diligently t Everyone I have dealt with at Midway Chevrolet has been exceptional. Sales went smoothly and they were great to work with. They worked diligently to find just the configuration I wanted. Bought a pickup and had running boards installed. Totally convenient and every person I came in contact with in Service was extremely friendly and helpful. Would totally recommend Midway to anyone. More
by Sorex Viraco
Employees Worked With
Ismael and Jay.
February 13, 2017
Great Service Very helpful fantastic service, saved me money, got it done by the end of the day. Thanks. James Makepeace when I talk to others I will mention M Very helpful fantastic service, saved me money, got it done by the end of the day. Thanks. James Makepeace when I talk to others I will mention Midway More
by James Makepeace
Employees Worked With
Dragon
February 09, 2017
Customer service and salesperson exceptional Good service salesperson good service will come and buy again and again I could go anywhere else this the dealer is been buying my cars and continue d Good service salesperson good service will come and buy again and again I could go anywhere else this the dealer is been buying my cars and continue doing it More
by Gbst
