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Midway Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
1,136 Reviews
Welcome to Midway Chevy! Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com . Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget! Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!
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2323 W Bell Rd

Phoenix, AZ

85023

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Showing 1,136 reviews

September 04, 2024

They scammed me nothing but problems buaght a 2020 ram 2500 that should have been in the junk yard have been trying to get it fixed for over 3 weeks keep getting ignored even the service told me to take i More

by A1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE GARCIA ,Andy , David Foringer , Isaih
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Sep 13, 2024 -

Midway Chevrolet responded

Thank you for giving us the opportunity to address your concerns with your vehicle. We’re glad you gave us a second chance and hope we've made it up to you by addressing your concerns. Your satisfaction is important to us, and we’re committed to ensuring your experience is positive. If there’s anything more we can do or if you have any further concerns, please don’t hesitate to reach out to our Service Director, Jon Cady, at 602-760-3409. We appreciate your continued trust in us and look forward to serving you again.

Sep 13, 2024 -

A1 responded

You all keep avoiding me i still dont know when the truck will be fixed it should have never been for sale has way to many problems, you keep wasting my time i financed because i needed a viehcle and its sitting at your lot with no answers of when it will be finished and no courtesy vehicle either i got scammed.

Sep 14, 2024 -

A1 responded

Requested a refund for over 3 weeks and your felow employees/associates just kept wasting my time so that time would pass by, and now your wasting my time fixing previous owners problems. When will it be done 2 3 weeks? Months ? This is ridiculous. Your not fixing all the problems either you just picked the cheap ones and are leaving me with the rest of the problems from the previous owner what a scam. I don't trust your dealership and will never recommend it or buy anything from it again.

Sep 24, 2024 -

A1 responded

They found all the problems from the previous owner but refused to fix them all because they dont care they are use to selling junk cars to people at above kbb price, The allignment is worst keeps pulling to the side, they didnt fix the bumpy suspension just wasted my time still has the problems. It feels bumpier now that its back and the brakes are still bad . They had the truck for 2 weeks and wasting my time with issues from previous owner that they knew about and sold the truck with anyway. They also never answer, they will just avoid you, they refused to refund the truck now im stuck with a junk yard truck from midway with alot of problems. They will say the people are not there in person also. Expected this from a little dealership not from a big one never trusting this company or any midway company again just headaces and waste of time. All the time wasted calling them and going to the dealership multiple time they also kept the truck for 2 weeks with no update to finally come back to the same issue's.

Oct 16, 2024 -

A1 responded

The truck still has bad allignment, bad suspension, bad brakes they never answer the phone they just wasted my time keeps pulling to the sides bumpy ride and scretching noises when turning ever since they touched it. What a waste of time and money sold me a lemon.

September 03, 2024

Great working with Midway on the purchase of my new truck. Thank you for your awesome work. More

by WANDABCOOL99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Midway Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with us on your new truck purchase. If you need anything else or have any questions in the future, please feel free to reach out. Enjoy your new truck!

September 03, 2024

I'm grateful for your convenience and I really appreciate it, thank you very much. More

by DELORES.WILLIAMS530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Midway Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you found our service convenient and helpful. Your appreciation means a lot to us, and we're always here to assist you. If you need anything else, please don’t hesitate to reach out. Thanks again for your support!

September 02, 2024

Zach and all the other employees were absolutely great. Only a little disappointed that paying the minimum they would go to, in cash, and still no owner’s manual ( had to download it online, no big deal), More

by Airshark1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Nwagbara
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Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your feedback and for highlighting the positive aspects of your experience with Zach and our team. We're glad to hear you had a good overall experience and found a great deal. We apologize for any inconvenience regarding the owner’s manual and key fob. We understand how important these details are and will take your comments into consideration to improve our process. If you have any further questions or need assistance with getting an additional key fob, please reach out to us. Thank you for your understanding and for choosing us!

September 02, 2024

Easy to schedule oil change, In and out in 2 hours like promised. Always friendly service More

by rd1devra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Doeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Billings
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Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your review! We're glad to hear that scheduling your oil change was easy and that we met our promise of getting you in and out on time. Our team always strives to provide friendly and efficient service. We appreciate your business and look forward to serving you again!

September 02, 2024

Derek was very knowledgeable about what my daughter and I were looking for. He was great to work with and helped us thru the process and was very professional about it all. I will recommend him and the deal More

by EAUERBACH1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaire’s bell, Ryan Bakalar
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Sep 09, 2024 -

Midway Chevrolet responded

Thank you for sharing your positive experience! We're delighted to hear that Derek provided you and your daughter with such knowledgeable and professional service. We appreciate your recommendation and are glad to have been able to assist you in finding the right vehicle. If you have any more questions or need further assistance, feel free to reach out. Enjoy your Chevrolet!

September 01, 2024

Very nice people and care about our needs and listen to what we're looking and we're patient with my wife More

by THEA2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Nwagbara
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Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your kind words! We’re so glad to hear that our team was attentive to your needs. It’s important to us that everyone feels heard and supported throughout the process. If you have any further needs or questions, please don’t hesitate to reach out. We’re here to help and look forward to assisting you again in the future!

September 01, 2024

Poor customer service. Had a warrantied repair but no loaner was offered. Had to pay oops to rent a vehicle. More

by SFAHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Venrella
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Sep 11, 2024 -

Midway Chevrolet responded

We’re sorry to hear about your recent experience and the inconvenience it caused. We strive to provide excellent customer service, and it seems we missed the mark in your case. We apologize that we did not have any rentals available at the time of your visit, and we completely understand your frustration. To address your concerns and find a resolution, please reach out to Jon Cady, our Service Manager, at 602-760-3409. He will be happy to assist you and work towards making things right. Thank you for bringing this to our attention.

September 01, 2024

Always professional, kind and knowledgeable. Hugh is the best!!! Weii refer to my friends and family. More

by gajbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh
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Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Hugh has consistently provided you with professional, kind, and knowledgeable service. We appreciate your willingness to refer us to your friends and family. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 01, 2024

Midway services my truck and they do a superior job. My vehicle is returned to me washed and ready to go. I trust them with any maintenance and repair on my truck. More

by CORE.ANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Billings
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Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your great review! We're thrilled to hear that you trust us with your truck and that we consistently meet your expectations. It's fantastic to know that you're pleased with our service and the condition in which your vehicle is returned. If you need anything further, feel free to reach out. We look forward to continuing to serve you!

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