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Midway Chevrolet

Phoenix, AZ

4.4
909 Reviews
Welcome to Midway Chevy! Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com . Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget! Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!
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2323 W Bell Rd

Phoenix, AZ

85023

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Showing 909 reviews

April 02, 2020

Edwin, was very professional and made our vehicle purchase go very smoothly. He brought the vehicle to us and made sure I did not have to wait to sign the docs. More

by Jack
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2020 -

Midway Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 02, 2020

Professional and great people appeal When we walked in we weren't really on buying a car that day. He greeted us with this big smile and he took us to see the type of car we were interes More

by sonchik
Recommend Dealer
Yes
Employees Worked With
Edwin Guiberra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Midway Chevrolet responded

Thank you for taking the time to leave us a positive review!

March 22, 2020

This service center mechanic sucks. Did diagnostic got report back saying 7k worth of work needs repair. I said what's going to get me back on the road. Camshaft cover, spark plugs, fuel system service an More

by joker22jen
Recommend Dealer
No
Employees Worked With
Brittany Barrera, Jesse Lugo
March 04, 2020

Woke up on President Day, was just going to see if I could get a car or something better than what I was driving. Had no set plan just hope that they would take my old car as trade on a newer car (new t More

by Sammonseric52
Recommend Dealer
Yes
Employees Worked With
Tyler Pelleymounter, Alex Trog
Mar 05, 2020 -

Midway Chevrolet responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, and congratulations on your new Equinox!

February 18, 2020

Zaktek Scam I purchased a new Silverado at Midway 12 years ago. They MADE me purchase a Zaktek coating for $300. It was not an option as it was actually printed o More

by s_foutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeanne Blosser, John Kelley, the adjuster at the body shop and GM customer service
Feb 20, 2020 -

Midway Chevrolet responded

Sid, thank you for taking the time to speak with us. As you know the Arizona sun can wreck havoc on vehicle paint jobs. The Zaktek polymer application forms a cohesive film which resists detergents, sales, and UV rays that can affect a painted surface. But much like a wax or any coating process placed on top of a vehicle, rain, car washes and the elements weaken it which mandates reapplications every 6 months. Unless a customer has opted out of communications from us we regularly send both mail and emails with reminders of due dates of these applications to not only cover your warranty but keep your paint in great shape. If the reapplication is neglected then we cannot guarantee the product as it will no longer be on the paint to protect it. Additionally, the warranty and application is only valid for 3 years, 5 if you purchase the extended plan. Since you did not keep up with the reapplication process and the plan has long expired the warranty was voided/has expired some time ago. If you have further questions please feel free to reach out and we’ll assist as best as we can. Thank you.

Feb 28, 2020 -

s_foutz responded

None of this information was conveyed when I purchased the truck. The finance person told me that it guaranteed the paint for as long as I owned the truck, He knew I was going to own the truck for a long time so he would have said anything to get me to buy the truck that day, My frustration is A} that the purchase is mandatory and not optional. yet the maintenance is the customers' responsibility, Everyone that walks into your dealer should be informed of this before they every even look at a purchasing a vehicle from you, B} Midway has not even offered to refund the purchase price of this questionable coating protection and yet I know of someone else that has also had the same experience that I have.....it's an unethical scam, otherwise it would be optional. The hood and the roof of the truck need to be repainted.....at least Midway could have offered something from the body shop. I need to buy a truck in the future, and I love my Chevy, just not happy with your dealer!!!! Here is the caveat, the truck actually came from Heard Chevrolet when they closed so there's no way to tell that it actually ever had this coating applied to it.

December 29, 2019

My experience with purchasing a car at Midway Chevy was truly exceptional! Bill West made sure that my car buying experience was amazing and that I made a purchase that I was happy with. More

by tanewby
Recommend Dealer
Yes
Employees Worked With
Bill West
Dec 30, 2019 -

Midway Chevrolet responded

Thank you for your positive feedback!

December 24, 2019

I was over charged. Service was great. I was charged $540 for a fuel pump (just the part) which I later found on the internet for $49.95 with free shipping. Plus $639 lab More

by james williams
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugh Abbott
Dec 30, 2019 -

Midway Chevrolet responded

James, we would like to speak with you to discuss your visit and address your concerns. At your earliest convenience, please contact Gary Doolittle, Director of Fixed Operations, at 855-971-8351.

November 27, 2019

Went the extra mile Victor really did a great job in letting me know my car was in good hands. His knowledge, understanding of my corvette made the difference. More

by rgross.phx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Morales
Nov 30, 2019 -

Midway Chevrolet responded

Thank you for your positive feedback!

November 11, 2019

I like how i was helped Becasuse they give me a good deal i recomend it When ever i need another car i would like to go there and supervisé a new car More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Guerrero, Bannon Lomahquahu
Nov 11, 2019 -

Midway Chevrolet responded

We appreciate you taking the time to leave us a positive review!

November 07, 2019

Great service , knowledgeable very helpful. Very patient honest funny professional helpful wth getting my other car home continues to check on my satisfaction and w More

by Dsob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bannon Lomahquahu
Nov 07, 2019 -

Midway Chevrolet responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

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