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Midway Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,345 Reviews
Welcome to Midway Chevy! Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com . Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget! Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!
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2323 W Bell Rd

Phoenix, AZ

85023

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Showing 1,345 reviews

January 04, 2025

Car was modified but this wasn’t listed in details of car description. Midway employee that filled gas burnt clutch bad enough it still smells today. Rolled windows down when they brought it back to deal More

by anderson5590
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brent Katz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Midway Chevrolet responded

We understand your concerns regarding the modifications to the vehicle and the issue with the clutch. We always aim to provide accurate descriptions and a seamless experience for our customers, and we appreciate you bringing this to our attention. If you have any further questions or would like to discuss your experience in more detail, please feel free to contact Diane Soza, Director of Customer Relationship Services, at 855-971-8351.

Jan 07, 2025 -

anderson5590 responded

I would recommend you reaching out to me, that’s typically how things work in my experience.

January 02, 2025

Five star dealership! ☆☆☆☆☆ excellent customer service! I'd recommend Jose G. He is a great asset to the MIDWAY CHEVROLET team. Id recommend MIDWAY CHEVROLET To anyone! More

by matthewanthony1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe mullen
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Jan 03, 2025 -

Midway Chevrolet responded

Thanks for the fantastic review, Matt! We're thrilled to hear you had such a great experience with Jose and our team. Your recommendation means a lot to us, and we look forward to helping you again in the future! Enjoy your new vehicle!

January 02, 2025

Very personable and patient with us. Made us feel very comfortable with purchasing. Thanks you More

by CAROLC55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara
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Jan 06, 2025 -

Midway Chevrolet responded

Thanks, Carol! We’re thrilled to hear you had a great experience with us. It's wonderful to know that our team made you feel comfortable during your purchase. We appreciate your kind words and look forward to serving you again!

January 02, 2025

We originally purchased a 2019 f150 but right after we got it we found out the catalytic converters were bad. Midway offered to trade it for a different vehicle and refund what we paid for the truck. We e More

by BENJAMINPOULSON4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Orlando Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Midway Chevrolet responded

We sincerely regret the stress and frustration this situation has caused you and your family. Ensuring our customers have a smooth experience is a top priority, and we are actively working to resolve this matter for you. We do want to clarify some of the items you mentioned to be sure we are on the same page. The loan for the original vehicle, the 2019 F-150, is being processed for reversal by GM Financial. We are unfortunately on their time table but the process is nearing completion and will keep you updated when it’s resolved which should be by next week. Once finalized, the loan will no longer reflect on your credit. We have shared several times that you will not be responsible for any payments on this vehicle and you did confirm with us that no payment has been made. We are concerned you also mention that we haven’t shared any information regarding the request but had sent via email all of the communications with GM Financial detailing the status for clarity. We do appreciate your patience and understanding as we work through this. If you have any further questions or concerns, please don’t hesitate to contact Diane Soza, our Director of Customer Relationship Services, at 855-971-8351.

January 02, 2025

Sales person quoted a lower price over the phone and when we got there it was higher and played a true salesman role! More

by DLMEYERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lamar Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arek Ayk Seropyan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Midway Chevrolet responded

Transparency is important to us, and it's disappointing to hear that this was not your experience. We appreciate you bringing this to our attention and would like to discuss the details further to make things right. Please reach out to Diane Soza, our Director of Customer Relationship Services, at 855-971-8351.

December 31, 2024

Valery, was very personal and good communication skills. The price was very aggressive. The only complaint if any was that I was unable to close deal in first visit . The video Frank sent was very impressiv More

by Ccast509
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Guiberra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Toole, Valentino Castrillo
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Jan 03, 2025 -

Midway Chevrolet responded

Thanks for your feedback! We're thrilled to hear you had a great experience with Valery and found the video impressive. We appreciate your recommendation and will continue to strive for that perfect first-visit experience. Enjoy your new purchase!

December 31, 2024

Decent internet price; they tried to add on $2k in made up fees. They did finally back down and honor internet price. Good service after negotiations. More

by kaylobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Guiberra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Midway Chevrolet responded

We understand how frustrating additional fees can be, and we appreciate your patience as we worked to honor the internet price. We are committed to providing transparent and fair pricing, and we will take your feedback into consideration to ensure a better experience moving forward. If you have any further concerns or need assistance, please don't hesitate to contact Diane Soza, Director of Customer Relationship Services, at 855-971-8351.

December 31, 2024

Came in to look around while waiting for our repairs. Ended up purchasing a new vehicle. Very pleased. Great service. More

by DEECHERRERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Villaquiran
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Jan 03, 2025 -

Midway Chevrolet responded

Thanks for sharing your experience! We're thrilled to hear you found the perfect vehicle while waiting. Our team strives to provide excellent service, and it's great to know we met your expectations. Enjoy your new ride!

December 31, 2024

My saleswoman, Shelby, was very kind and helpful! She answered all my dumb questions and walked me though everything. I loved it! More

by CLAIREMILEY.CM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arek Ayk Seropyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby
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Jan 03, 2025 -

Midway Chevrolet responded

Thanks for your kind words, Claire! We're thrilled to hear that Shelby provided such great support and made your experience enjoyable. Your satisfaction means a lot to us!

December 31, 2024

They had a great selection of vehicles at a competitive price for the valley. Orlando was very knowledgeable and helpful when it came time to buy our Colorado. More

by CODY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Orlando Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Midway Chevrolet responded

Thanks for the feedback, Cody! We're glad you found our vehicle selection and pricing competitive. It's great to hear that Orlando provided you with the support you needed during your purchase. We appreciate your review and hope to see you again soon!

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