Midway Chevrolet

Don't let them waste your time. My car was dropped off 6 days ago, and I can't get my service advisor (Victor Morales), or anyone else from the service department, on the phone to l My car was dropped off 6 days ago, and I can't get my service advisor (Victor Morales), or anyone else from the service department, on the phone to let me know what's going on. The service center doesn't answer, and they don't return calls after you leave a message. I've called several times and left several messages. I even talked to the Sales Manager. He told me that the GM would call me within 10 minutes. I never received a call from the GM. Now, I need to pay nearly $300 to have my car towed back to my house in Mesa. MIDWAY CHEVROLET service is HORRIBLE. I highly recommend that you NEVER CONSIDER MIDWAY CHEVROLET for any service needs. More

Unethical company. They called me based upon my on-line interest in a Tahoe they had in transit. When we spoke, they reviewed all the vehicles specs and what their sel They called me based upon my on-line interest in a Tahoe they had in transit. When we spoke, they reviewed all the vehicles specs and what their sell would be including the base MSRP and then scheduled me to meet the sales person just after our call. I asked if they needed a deposit and they said that they would take that when I arrived. When I arrived at the dealership, they (salesperson and sales manager) tried to have me buy a different vehicle at a higher price because they sold the one they had quoted me. The person they sold it to was there and purchased it minutes after I arrived and so I also got to witness their car selling “Gong celebration.” Midway Chevrolet - Blacklisted for Life.. More

We had a bad experience with Midway Chevrolet in Phoenix, AZ. We got our vehicle here and had brought our vehicle several times before to get regular services done on it. The last time I brought it in for an AZ. We got our vehicle here and had brought our vehicle several times before to get regular services done on it. The last time I brought it in for an oil change and tire rotation we got it back with a scratch and I let them know about it and said that they would contact me the next to discuss when I could bring it so they can fix it. I ended up calling them after I got off of work to find out that they weren't going to take responsibility for the damage because they say that that couldn't have happened at their shop. So, I had to contact my insurance and have them deal with them. I am disappointed and very upset with this dealer ship. They are dishonest and unprofessional for not keeping their word. And every time I get service for an oil change and tire rotation takes them 4hrs and they say it will only take 2hrs or so. They also change their policy's where they wouldn't get you an Uber/Lyft if you live more than 10 miles away from the dealership, you need to find a way to get home and back to pick up your vehicle. I wouldn't recommend this place. More

Horrible dealership,1st salesman had no idea what he was talking about. Showed me a 2017 Chevy and swore that was the truck I came in for for $22k. ..it wasn't it was a 50k truck. Then Alex Padron dealt wi talking about. Showed me a 2017 Chevy and swore that was the truck I came in for for $22k. ..it wasn't it was a 50k truck. Then Alex Padron dealt with me,hit my credit with 16 inquirys,but said congrats,deal is done come get your truck,but then sold the same truck the day I was supposed to pick it up.horrivle company. More

Had very bad experience during leaks repair for our car Chevy Cruise. They gave us an estimate of $1900 to fix a few leaks. Nobody called us for a few days. When we called them to ask about our car the sai Chevy Cruise. They gave us an estimate of $1900 to fix a few leaks. Nobody called us for a few days. When we called them to ask about our car the said the car had a smoke during the testing and we have to pay $9000 to replace an engine now. Service person said we burnt the engine but we even haven't driven our car recently because it had leaks.We used a towing service to bring our car to your dealership. I am very upset and disappointing with quality and honesty of Midway Chevrolet service employees. I just want to warn future customers not to use your services!!! Unreliable, disnonest, unprofessional business!!! I can't give even one star to you! More

Please do not buy your vehicle from this dealer! But most especially, stay away from fleet manager Fernando Guijosa. He will lie through his teeth just to sell you that auto. And when things go wrong, even especially, stay away from fleet manager Fernando Guijosa. He will lie through his teeth just to sell you that auto. And when things go wrong, even during the first couple days, he will avoid you like the plague...and his managers will back him up. They make promises that they do not keep. Pray that you get an auto that's perfect, as these people are a bunch of snake oil salesmen, truly. I do not lie...please people, beware. I am stuck making payments on a truck that hasn't worked since day 1 of buying it from this dealer. They made me many promises that they would stand behind this truck they sold me...and in the end thousands of dollars came from my checkbook, things they should have handled. Other dealers would never put a truck like I have for sale, the ones that run an ethical business. Just know that there are no ethics at Midway Chevrolet. Just be aware if you buy a vehicle there...please. I wish this nightmare I've experienced on no one else. More

I brought my vehicle in with climate control not working and acceleration problems. I can’t remember how the conversation went exactly, but I was under the impression my car would be in the shop for only 2- and acceleration problems. I can’t remember how the conversation went exactly, but I was under the impression my car would be in the shop for only 2-3 days. At that point, I was not offered a rental car covered by the dealership. I had a deadline of when I needed my car back (13 days from then) as I was going to be out of state for Thanksgiving and had already paid to park it at the airport. My advisor couldn’t promise it would be done by my requested date. I was told it was my transmission causing the acceleration problems and they could not fix the transmission until the climate was fixed. When I was quoted the price for fixing the climate, I called 4 other mechanics and asked their thoughts. All of them said it was a bad deal and the fact that the climate had to be fixed before the transmission didn’t make any sense. I had hardly any communication from my advisor during this time and began getting very frustrated. I would have to call the dealership only to be passed around on the phone or wait on hold forever to find out the status of my car. I was offered a rental car while they fixed the transmission. I reminded my advisor of the time period I needed my car back and was told they would try as hard as they could but couldn’t guarantee it would happen. So the day I’m set to travel out of state, I had to get a ride to the airport and left my rental car at my house. I’m 10 minutes from boarding the airplane when my advisor calls to say my car will be ready that day and I’ll need to get my rental car turned in within the next day to avoid getting charged for it. This made me really angry. I had to spend my day stressed out finding anyone who could get into my apartment to get the keys for the rental car, return it, and get my car back since I wouldn’t be back for a week. Thankfully I found someone to do this but it was incredibly frustrating and felt insensitive of the car dealership when I had been explaining my timeline and travel situation a lot. This would have been a one star review, but it’s been redeemed by the fact that my car problems were actually fixed. If I were to ever come back, which will likely be never, I would need better communication about the status of my car and more convenient timing of picking up my car because that was really ridiculous. More