Midway Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Spent 4 hours working with Bernie. Most time was spent sitting around with no one is sight. Bernie was fine overall. 2018 suburban with big dent/scratch on side. Bernie even went to Most time was spent sitting around with no one is sight. Bernie was fine overall. 2018 suburban with big dent/scratch on side. Bernie even went to get estimate, promised they would fix it. It’s a $2200 fix according to their body department. Vehicle definelty doesn’t reflect the price of an accident or damage, which clearly it has. Comes to the point that I said no maintenance, they added it on anyways, despite them trying to ignore it. Manager comes over, you know the deal, where he says he wasn’t informed of the dent/scratch and they sell their vehicles in need of repair all the time? No thanks. I just wasted 4 hours being lied to. I’ll make sure to shop somewhere else. More
26 months ago I purchased a 2004 Corvette from them with 71xxx miles. I have put 6xxx miles on it since purchase. I brought it in for preventative maintenance. I wanted a 160° thermostate coolant flush and 71xxx miles. I have put 6xxx miles on it since purchase. I brought it in for preventative maintenance. I wanted a 160° thermostate coolant flush and blow out AC condenser, radiator and coolant flush. None of which was done and I paid $455.00 for services not performed. I am a retired master technician waiting on hip and knee replacement surgeries or I would have done it myself. Car overheating I remove shrouds and radiator is plugged. Coolant was orange (Dex Cool) paperwork states universal coolant used (yellow in color) and Thermostate housing hasn't been touched. I bought the car from them and tried to trust them. They proved to be untrustworthy. More
I took my truck in for overheating transmission. They”fixed” it. I returned it that day. They kept it for three weeks, said they replaced the sensor for the temperature control and the transmission They”fixed” it. I returned it that day. They kept it for three weeks, said they replaced the sensor for the temperature control and the transmission was fine. I was still 2000 miles of my warranty expiring. Fast forward to my warranty expiring. My transmission grenades. Everything inside is burnt, I contact the service department, they told the fluid was just fine, they tell me to go xxxx up a rope. So I’m stuck with a 5500$ bill. And they continue to contact me, to see if I want to buy a vehicle. One of the absolute worse dealerships I’ve ever had the bad luck to deal with. DO NOT BUY A VEHICLE FROM THESE CROOKS!!!!!!! More
I took my truck in for a recall and also wanted them to repair my air conditioning because it wasn't working. Instead, they found something wrong with the thermostat shock absorbers and a little oil leak a repair my air conditioning because it wasn't working. Instead, they found something wrong with the thermostat shock absorbers and a little oil leak and the differential. They charged me over $3,000 for these repairs and did not repair the things that I wanted. More
I received a phone call but of course no message so i returned the call. The guy answered and I said someone just called me! He acted surprised and said let me figure out who call. He then asked my name returned the call. The guy answered and I said someone just called me! He acted surprised and said let me figure out who call. He then asked my name and zi again said someone just called ME. He fumbled around for a very short time and then laughed and said “oh it was me”! They have NO clue what they are doing and I’m purchasing a few vehicles from another more qualified dealership More
My experience at this dealership was absolutely terrible. The level of incompetence was off the charts. My 2022 vehicle had to wait for a whole week before a technician even looked at it, and to make matters The level of incompetence was off the charts. My 2022 vehicle had to wait for a whole week before a technician even looked at it, and to make matters worse, they didn't even have the necessary parts. It was an extremely frustrating and disappointing situation. More
I had a wonderful experience purchasing a vehicle from Midway Chevrolet! The process was stress free and pleasant. I highly recommend asking for D.J. He goes above and beyond for his customers! Midway Chevrolet! The process was stress free and pleasant. I highly recommend asking for D.J. He goes above and beyond for his customers! More
Took my new corvette for an oil chance. They accidentally cut my leather seat on first visit. The second visit they put grease on the inside of my car.which is a 2023 corvette with red seat They accidentally cut my leather seat on first visit. The second visit they put grease on the inside of my car.which is a 2023 corvette with red seats.😡 More
I spoke, messaged, and left a request on their website about a specific vehicle they had on their website. I was texting with a salesperson who told me to come out to look at the vehicle. I drove over 30 about a specific vehicle they had on their website. I was texting with a salesperson who told me to come out to look at the vehicle. I drove over 30 minutes in the rain to get to the dealership. (I left my home 10 minutes after telling them I was coming.} Not only was the salesperson not there, but they did not have any vehicles of the type I had talked to them about. I wasted over an hour driving back and forth for absolutely no reason.what a waste of time. More
Do NOT take your vehicle to Midway Chevy for oil change or service! Recently had my Chevy Colorado in for its very first oil change. Made an appointment for 11am on a Wednesday, had the day so thought or service! Recently had my Chevy Colorado in for its very first oil change. Made an appointment for 11am on a Wednesday, had the day so thought I would just wait at the dealer for it to be completed. FIVE hours later… for an oil change! Not a sorry, not an update, not a would like a loaner vehicle to run errands it’s gonna be awhile! Just a “Yup, we’re busy.” It gets better though! After waiting five hours and battling 4o’clock rush hour back home on the ten. I park my Colorado only to smell oil burning, I look under, I find oil dripping from my drain plug. This is not a small drip, but a steady drip drip drip. Call Midway Chevy, they state it’s probably needing torqued more and will send a mobile service tech to my house to tighten and refill the oil. Tech arrives takes one look an says “Nope, that drain bolt is cross threaded it’s gonna need to be towed in and oil pan replaced. I’ll let the shop know and they will call you.” I received no call that evening from Midway Chevy. Called them when the service department opened next morning. Claimed they were never told of it couldn’t be fixed by the mobile service tech. Tow should be out today. I ask about a rental vehicle as I need to return to work. We need to see what the damage on the vehicle is first before we can approve a rental vehicle, we will call you. I let you guess… they didn’t call. Tried to speak to the service advisor, left multiple voicemails, NOTHING! Finally get a return call the following day. It’s gonna take a week to get the parts in and we were able to get a rental car. The fiasco of Enterprise not having vehicles, stating it must be a GM vehicle for Midway to cover(Midway said not true), and all around circus of obtaining the rental I won’t put on Midway. However it was par for the course in this web of incompetence. TLDR? Do yourself a favor. Take your vehicle to ANY other dealership for service. Jiffy Lube ain’t got nothing on Midway Chevy when it comes to breaking your vehicle! More