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Midway Chevrolet

Phoenix, AZ

4.4
905 Reviews
Welcome to Midway Chevy! Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com . Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget! Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!
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2323 W Bell Rd

Phoenix, AZ

85023

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Showing 905 reviews

September 04, 2024

Although Justin was nice, the overall experience was poor. I was told Friday night the car to be ready Saturday morning. I showed up Saturday. It wasn’t ready. I was told Tuesday morning that the car wo More

by WILLIAMWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin service writer
Sep 13, 2024 -

Midway Chevrolet responded

Hi William, we understand how frustrating it must have been to deal with these delays and the issues with your vehicle's repair. While we're glad that Justin provided helpful service, it’s clear that the overall experience did not meet your expectations. We take feedback like yours seriously and want to ensure this is fully addressed. Please reach out to our Service Manager, Jon Cady, at 602-760-3409 so we can look into this further and make sure the necessary steps are taken to resolve the situation.

September 04, 2024

Good process both sales reps were very knowledgeable and provided an excellent experience. Yes I will send my friends & family their way More

by willmpk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valery Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Midway Chevrolet responded

We're thrilled to hear that our sales reps made your experience enjoyable. We truly appreciate your referrals and look forward to welcoming your friends and family!

September 04, 2024

They scammed me nothing but problems buaght a 2020 ram 2500 that should have been in the junk yard have been trying to get it fixed for over 3 weeks keep getting ignored even the service told me to take i More

by A1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE GARCIA ,Andy , David Foringer , Isaih
Sep 13, 2024 -

Midway Chevrolet responded

Thank you for giving us the opportunity to address your concerns with your vehicle. We’re glad you gave us a second chance and hope we've made it up to you by addressing your concerns. Your satisfaction is important to us, and we’re committed to ensuring your experience is positive. If there’s anything more we can do or if you have any further concerns, please don’t hesitate to reach out to our Service Director, Jon Cady, at 602-760-3409. We appreciate your continued trust in us and look forward to serving you again.

Sep 13, 2024 -

A1 responded

You all keep avoiding me i still dont know when the truck will be fixed it should have never been for sale has way to many problems, you keep wasting my time i financed because i needed a viehcle and its sitting at your lot with no answers of when it will be finished and no courtesy vehicle either i got scammed.

Sep 13, 2024 -

A1 responded

Requested a refund for over 3 weeks and your felow employees/associates just kept wasting my time so that time would pass by, and now your wasting my time fixing previous owners problems. When will it be done 2 3 weeks? Months ? This is ridiculous. Your not fixing all the problems either you just picked the cheap ones and are leaving me with the rest of the problems from the previous owner what a scam. I don't trust your dealership and will never recommend it or buy anything from it again.

Sep 24, 2024 -

A1 responded

They found all the problems from the previous owner but refused to fix them all because they dont care they are use to selling junk cars to people at above kbb price, The allignment is worst keeps pulling to the side, they didnt fix the bumpy suspension just wasted my time still has the problems. It feels bumpier now that its back and the brakes are still bad . They had the truck for 2 weeks and wasting my time with issues from previous owner that they knew about and sold the truck with anyway. They also never answer, they will just avoid you, they refused to refund the truck now im stuck with a junk yard truck from midway with alot of problems. They will say the people are not there in person also. Expected this from a little dealership not from a big one never trusting this company or any midway company again just headaces and waste of time. All the time wasted calling them and going to the dealership multiple time they also kept the truck for 2 weeks with no update to finally come back to the same issue's.

Oct 16, 2024 -

A1 responded

The truck still has bad allignment, bad suspension, bad brakes they never answer the phone they just wasted my time keeps pulling to the sides bumpy ride and scretching noises when turning ever since they touched it. What a waste of time and money sold me a lemon.

September 03, 2024

I'm grateful for your convenience and I really appreciate it, thank you very much. More

by DELORES.WILLIAMS530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Midway Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you found our service convenient and helpful. Your appreciation means a lot to us, and we're always here to assist you. If you need anything else, please don’t hesitate to reach out. Thanks again for your support!

September 03, 2024

Everybody was friendly and very helpful through the crossets, buying my new car. Shelby was there through everything More

by CHRISTINA.MORGAN39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby
Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience and that Shelby was able to assist you throughout the process. We appreciate your kind words and are delighted that our team made your car-buying experience enjoyable. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Enjoy your new car!

September 03, 2024

Great working with Midway on the purchase of my new truck. Thank you for your awesome work. More

by WANDABCOOL99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Midway Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with us on your new truck purchase. If you need anything else or have any questions in the future, please feel free to reach out. Enjoy your new truck!

September 02, 2024

Zach and all the other employees were absolutely great. Only a little disappointed that paying the minimum they would go to, in cash, and still no owner’s manual ( had to download it online, no big deal), More

by Airshark1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Nwagbara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your feedback and for highlighting the positive aspects of your experience with Zach and our team. We're glad to hear you had a good overall experience and found a great deal. We apologize for any inconvenience regarding the owner’s manual and key fob. We understand how important these details are and will take your comments into consideration to improve our process. If you have any further questions or need assistance with getting an additional key fob, please reach out to us. Thank you for your understanding and for choosing us!

September 02, 2024

Easy to schedule oil change, In and out in 2 hours like promised. Always friendly service More

by rd1devra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Doeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Billings
Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your review! We're glad to hear that scheduling your oil change was easy and that we met our promise of getting you in and out on time. Our team always strives to provide friendly and efficient service. We appreciate your business and look forward to serving you again!

September 02, 2024

Derek was very knowledgeable about what my daughter and I were looking for. He was great to work with and helped us thru the process and was very professional about it all. I will recommend him and the deal More

by EAUERBACH1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaire’s bell, Ryan Bakalar
Sep 09, 2024 -

Midway Chevrolet responded

Thank you for sharing your positive experience! We're delighted to hear that Derek provided you and your daughter with such knowledgeable and professional service. We appreciate your recommendation and are glad to have been able to assist you in finding the right vehicle. If you have any more questions or need further assistance, feel free to reach out. Enjoy your Chevrolet!

September 01, 2024

Experience was very good, very friendly people and I came across. But do it again through midway chevy More

by CHRISTINA.MORGAN39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby, Alex Ornelas
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