Midway Chevrolet

Working with Fabian was great, he stayed with us throughtout the entire process and treated me with dinity and respect. He worked really hard so that we got the vehicle that we wanted, I wished ther throughtout the entire process and treated me with dinity and respect. He worked really hard so that we got the vehicle that we wanted, I wished there were more salesmen like him out there. Jeremy was also very good and very friendly. More

Two weeks after purchasing a chevy malibu from midway chev i received a phone call telling me i needed to sign some more papers- when i went to sign and asked what i was signing- i was informed that this chev i received a phone call telling me i needed to sign some more papers- when i went to sign and asked what i was signing- i was informed that this should of been explained to me on the phone, which it never was. I was then told to look over the papers and compare them to the ones i had at home so see what the differences were. when i did this i realized that the interest rate had went up signifcantly- i then decided that i no longer wanted the vehicle due to this finding. I realize that my credits not the best, but feel like this should of been explained to me. And why wait 2 weeks after i had the car? Well when i went to return the vehicle i was asked what happened- i explained this to Flavio- my salesman and he understood. He stated that the way they did this to me wasnt right and i agreed. As we were wrapping up- one of the finance workers, Jerry was his name came into the office and asked us what was going on (why we were returning the car) i explained that the interest was way to high and so on. Jerry told my fiance and i that he wasnt sure where we got out math skills from- basically implying that we didnt know what we were talking about. My fiance told him that only and idiot would take this deal and Jerry replied to us that maybe "we were fucken idiots" At this point i was shocked that he would say this to us, not to mention there were several other customers that could clearly hear him insulting us. I am appauled that this employee would think that this behavior is acceptable towards any customer of midway chev. I have never in my life experienced anything like this. I work with people everyday (in healthcare) and i dont care how stupid i thought a patient was being i would NEVER raise my voice at them, cuss, or insult them for any reason. This is completely unacceptable!! I was very happy in the beginning with my experience at midway and told everyone but unfortunately i had to change my story and let people know about how i was treated that night at midway instead. I hope that this particular employee doesnt have the chance to treat customers like this again. This was a horrible and shocking experience that we will never forget. More

I was in Midway Chevy and bought a Brand New Silverado. I want to say there is noone that was more curtious, friendly and efficient than my salesman Greg Roden. He went above and beyond my expectations. I ev want to say there is noone that was more curtious, friendly and efficient than my salesman Greg Roden. He went above and beyond my expectations. I even refered my sister in law to buy a vehicle from Greg. If I ever need a vehicle or know anyone who does. Greg and Midway Chevy will be the dealership. Keep up the good work. More

I went car shopping this past weekend and I have to say that Midway Chevrolet was very helpful and professional. I did not purchase because I have so much negative equity , but the were very nice and pati that Midway Chevrolet was very helpful and professional. I did not purchase because I have so much negative equity , but the were very nice and patient with me and I will be going back when I am ready. Thanks Midway for not trying to pressure me into a car , I will be telling my coworkers where to go buy at. Thanks Beth May More

Neil Underfoot has got to be the most unprofessional manager I have ever dealt with. He used profanity and yelled at me and called me a liar. I really don't think that is how you treat a customer who pu manager I have ever dealt with. He used profanity and yelled at me and called me a liar. I really don't think that is how you treat a customer who purchased a vehicle from you. I can not believe that Midway Chevrolet .They might want to send Neil underwood to anger management class, he told me you don't know who you are talking to, he is a poor represenative for the dealership. More

I have been looking to buy a new car for a while.  I have shopped around at several dealerships to compare pricing over the past couple months and found that I could get the best deal at Midway.  Everyo have shopped around at several dealerships to compare pricing over the past couple months and found that I could get the best deal at Midway.  Everyone I dealt with was very courteous and professional.  I did not run into any problems and the paperwork reflected all the details that we had discussed.  I am enjoying my new car and will definitely buy my future cars from them.  I would highly recommend buying a car from Midway. More

Unfortunately I did not check this website and these reviews before calling and going to look at new cars at Midway Chevrolet on Bell Road. I wasted 3+ hours at Midway Chevrolet. Maybe I can save so reviews before calling and going to look at new cars at Midway Chevrolet on Bell Road. I wasted 3+ hours at Midway Chevrolet. Maybe I can save someone else the frustration I experienced there yesterday. If you are considering a car purchase from Midway Chevrolet I have two suggestions for you; #1 Do not go there. #2 Instead of going to Midway Chevrolet just go to see Eric Steffes (602-430-6983) at Courtesy Chevrolet on Camelback and 12th Street. Based on my experience, and apparently the experience of others that have written reviews on this web site, Midway Chevrolet is really a classic example of why car dealers have less then a stellar reputation. Yesterday, 2/26/2011, I went to Midway completely ready to purchase a new car. And they had a car on their lot that I wanted to purchase. In the past I have probably purchased 20-25 cars so I’m fairly familiar with the process. Never before have I had an experience like I had yesterday at Midway Chevrolet. If you do go there be extremely careful and make them slowly explain the numbers and terms before you sign anything. Believe it or not, they were filming the signing of documents when I went into the financing person’s office. It seemed as if that person in the financing office took forever trying to sell me an extended warranty or service contract. That extended warranty or service contract was going to cost me an extra $408 a month in addition to my car payment. Yes, that was in addition to the actual car payment! When I declined that extended warranty or service contract he started to very quickly go over the numbers and terms of the car purchase agreement. Luckily I was able to catch that they were able to meet my negotiated monthly payment amount by extending my car loan to 6 years. I suggest that you be extremely careful regarding the numbers you sign for if you go there. You might get home with you new car and be surprised at what you signed. After I caught the 6 year loan term I told them that was not acceptable. The finance person left and in came the most unprofessional person I have ever met in any car dealership. I eventually told him that I was leaving. I requested that he return the keys and registration for the car that I had wanted to trade in. Well, they could not find or locate my car keys or registration. They even tried to tell me that I had to just accept a “copy” of my vehicle registration. It got to the point that I was ready to dial 911 and call the local police department to report my car as stolen. Eventually I received my car keys and registration, and left. Yes, this was their “customer appreciation” at it’s finest! Next I went to Courtesy Chevrolet a few miles away at Camelback and 12th Street. They also had a car on their lot that I wanted to purchase. At Courtesy Chevrolet I met Eric Steffes and worked with him and George to complete the purchase of my new car. Two hours after I walked into Courtesy Chevrolet I was leaving with my new car, totally pleased with how the whole process and transaction took place. Eric and George were incredibly professional and there was absolutely no pressure or ugliness whatsoever. When I went in to sign the paperwork with their finance person there was not even any heavy handed pressure to purchase an extra service contract or extended warranty. And the finance person thoroughly explained the details of what I was signing and answered all of my questions patiently and unhurriedly. From start to finish, everything in my purchase at Courtesy Chevrolet was conducted as it should have, with dignity and professionalism. Before shopping for a car check out the reviews for these two dealerships. In hindsight I wish that I had checked the reviews first. I would not have wasted the 3+ hours I spent at Midway Chevrolet. I have personally seen why there is such a contrast in the reviews for these dealerships. Call Courtesy Chevrolet, ask for Eric Steffes, and you will see the difference. I would very strongly recommend Courtesy Chevrolet and Eric Steffes to everyone. More

My husband and I were very satisfied with our recent purchase and the customer service we received at Midway Chevrolet. Living outside the metropolitan area, we definitely do our research before drivin purchase and the customer service we received at Midway Chevrolet. Living outside the metropolitan area, we definitely do our research before driving into town to make any major purchase. Out of all the dealerships we called prior to our purchase, Midway was more tentative to our needs and offered a fair deal. They listened to our needs and met them. Everyone we dealt with was very professional and our transaction was handled in a timely manner. We would definitely recommend Midway to our friends and family. Great Job! More

After hearing some radio ads, I decided to stop by Midway Chevrolet. I wanted to trade my 08 Rav 4 in on a new Equinox. I wasn't sure they would be able to do anything for me since I still owed a lot of my Chevrolet. I wanted to trade my 08 Rav 4 in on a new Equinox. I wasn't sure they would be able to do anything for me since I still owed a lot of my Rav. My salesman was Keith. He was knew a lot about the cars and answered all my questions with ease. He really helped me pick out the right car with the right features for me. Ok to the financing...I was still scared that I was going to put a ton of cash down to get rid of my Rav. To my suprise, that was not the case. I ended up putting 1,500 down and only increased my payment $100 for a car I liked a whole lot better. Not to mention a way better interest rate (my Rav was my first car purchase). My finance guy was nice. I was not going to add any warranties but after having them explained to me, I decided they were a good deal. All and all it was a great experience. I would buy from them again. More

I would like to start off by mentioning how wonderful my experience at Midway Chevrolet was. I called the dealership Friday afternoon and spoke to a manager named Steve tucker. Steve was attentive to my nee experience at Midway Chevrolet was. I called the dealership Friday afternoon and spoke to a manager named Steve tucker. Steve was attentive to my needs and seemed to be very educated on the product and specials they were running. I showed up Saturday afternoon to meet Steve in person. Not only was Steve ready for me with the vehicle pulled up waiting for me, he made the entire process pleasant and hassle free. I have bought many cars in my life and by far would recommend Midway Chevy and Steve Tucker. The Dealership was clean, the process was done in a timely manner, and the overall experience was great. So my suggestion would be this...if you are currently in the market for a new or used Chevy....go down to Midway and ask for Steve. More