Midway Chevrolet Buick Cadillac

New vehicle service and rear wheel vibration Took truck in at 12,000 miles for service and right rear vibrations at higher speeds. Midway service dept. through various tests found what was causin Took truck in at 12,000 miles for service and right rear vibrations at higher speeds. Midway service dept. through various tests found what was causing made necessary repairs without any charges to me, they at Midway were courteous and willing to resolve problem. Thanks Midway Service Dept. More

Oil chg & Tire rotation As always, customer service is the best of any dealership in my 50+ years. Time required to service vehicle was pleasant, the remodeled dealership is As always, customer service is the best of any dealership in my 50+ years. Time required to service vehicle was pleasant, the remodeled dealership is beautiful and I was given a very clear explanation of ongoing options for future service needs. More

Recall The service advisor was great, the dealership is clean and friendly. I am just used to Huber Cadillac in Omaha, where my car would have been vacuumed The service advisor was great, the dealership is clean and friendly. I am just used to Huber Cadillac in Omaha, where my car would have been vacuumed and washed after the service was preformed. More

Great Service but disappointed in service after the sale. The service I received was excellent after finding issues with my A/C on the 2014 GMC that I purchased on 3-2-17. I was disappointed in the service a The service I received was excellent after finding issues with my A/C on the 2014 GMC that I purchased on 3-2-17. I was disappointed in the service after the sale since I had purchased the vehicle just barely two months prior to finding the issue with the A/C. Apparently this vehicle was a leased vehicle prior to its sale to me. It should have been checked and certified as a "Certified Used Car". Apparently the service department missed the A/C issue prior to releasing this vehicle for sale as a certified used vehicle. I had a warranty for 6 months or 6000 miles. I travel extensively in my business and had exceeded the miles for warranty to this repair. The service department could not repair this issue on the day that I took the vehicle to them and an appointment was made for two days later. Upon arrival for the appointment the service department found the problem and repaired the leaking hose for a total cost of 442.73. I was offered a ride while the repair was completed and I decided to wait until the repair was completed. Waiting area was nice and the service staff were very cordial and helpful this is why I would recommend this service center to others. Repairs were completed in a satisfying time period and I was satisfied with the repairs although I would have liked to see the physical leak from the hose that was repaired. I was consulted prior to them replacing the hose but I would have still liked to see the offending part. I realized the warranty was beyond the miles allowed but since the vehicle was purchased in March when no A/c would have been used and then upon the first attempt at using the A/C on the vehicle in May, I feel that some of the blame for lack of repairs should fall upon the dealer and service department prior to allowing the vehicle to be offered for sale as a certified used vehicle. For this reason I will not purchase another vehicle from this dealership nor have its services completed by them. More

New Car Purchase When we picked up our new CadillacXT 5 from Midway, it was a very pleasant experience. Everyone we dealt with was helpful, knowledgeable and very n When we picked up our new CadillacXT 5 from Midway, it was a very pleasant experience. Everyone we dealt with was helpful, knowledgeable and very nice. We left with no unanswered questions, but they emphasized if we had any issues with the new technology to not hesitate to let them know.. While we were there we ran across sales person, Kim from whom we bought a car there 14 years ago. We were very impressed that she remembered us. More

Awesome experiance Very much enjoyed my experience with Midway Chevrolet Buick Cadillac. I have bought 3 vehicles now from Midway and will continue to go back again and Very much enjoyed my experience with Midway Chevrolet Buick Cadillac. I have bought 3 vehicles now from Midway and will continue to go back again and again!!!! More

Jeremy was great checking my warranty. Jeremy checked warranty coverage and followed up before doing any work on vehicle. He,also, took extra time explaining in more detail what and why it Jeremy checked warranty coverage and followed up before doing any work on vehicle. He,also, took extra time explaining in more detail what and why it needed to be done after the vehicle was repaired. More

Stellar Best service ever.given ride to work and vehicle was dropped off at work when work was complete very warm and fun staff at counter Best service ever.given ride to work and vehicle was dropped off at work when work was complete very warm and fun staff at counter More

Excellent Customer Service I enjoyed my experience with the team at Midway. They treated us as if we were long time customers even though we had never been there before. I enjoyed my experience with the team at Midway. They treated us as if we were long time customers even though we had never been there before. More

Tune up My 2005 Vibe had it's first tune up after about 215,000 miles. The car had slipped from 33 mpg to 30 mpg. To soon to tell if mileage has improved but My 2005 Vibe had it's first tune up after about 215,000 miles. The car had slipped from 33 mpg to 30 mpg. To soon to tell if mileage has improved but the car is snappier. More