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Midtown Kia - Service Center

Tulsa, OK

4.2
1,882 Reviews
Call Service Center (918) 622-3160

1,882 Reviews of Midtown Kia - Service Center

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March 08, 2024

In the 20+ years that I’ve been purchasing cars from dealerships or using their Service centers, I’ve never had a terrible experience as I have with Mid-Town Kia. Simply put, I will never recommend this More

by SAMMAYBLACKWELL
Recommend Dealer
No
Employees Worked With
NATE HARLAN, Nate Harlan
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Mar 13, 2024 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 06, 2024

Great experience. Friendly and helpful. It was a great experience. The facility is clean. Nate was very helpful and friendly. More

by kristy.jurko
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
NATE HARLAN, Nate Harlan
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Mar 06, 2024 -

Midtown Kia responded

Kristy, Thank you so much for your kind words for Nate, and for taking the time to leave us this wonderful feedback!

March 06, 2024

They were professional, helpful and made me feel like they truly cared about me as a customer More

by labaker0912
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
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Mar 06, 2024 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team. Please don't hesitate to let us know if we can be of further assistance.

March 06, 2024

Nate was amazing, got us scheduled after the online scheduling failed to do so. He was very communicative and prompt. Repairs went well. More

by sarah69
Recommend Dealer
Yes
Employees Worked With
NATE HARLAN, Nate Harlan
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Mar 07, 2024 -

Midtown Kia responded

Sarah, Thank you for your business and this review. We're happy to hear Nate and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2024

Everyone was kind and patient to my needs They were supportive that I had just went through a divorce, and all my finances and financial situation was in the air More

by LWILLIAMS242
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 07, 2024 -

Midtown Kia responded

It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

March 05, 2024

Excellent Very timely and easy to work with Told me what to expect very professional More

by bobbiesuenm@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia, Bobbie.

March 05, 2024

Service man was extremely helpful and nice! Friendly and pleasant to help with our family needs More

by samiam7332
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 05, 2024 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

March 03, 2024

Easy, laid back great experience We were happy with the selection and the ease of the sales experience More

by chaffee_david
Recommend Dealer
Yes
Employees Worked With
Melissa Herzog
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Mar 03, 2024 -

Midtown Kia responded

Hi David: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

March 03, 2024

Waited for 3 hours no one checked in on me or offered water or anything More

by carrie&sean
Recommend Dealer
No
Employees Worked With
NATE HARLAN, Nate Harlan
Report | Print
Mar 06, 2024 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 03, 2024

This is my rating for the sales department please I am absolutely appalled. I purchased a car remotely and they have refused to ship my car for over a week. I paid a deposit and they are trying to tell me More

by I want my car!
Recommend Dealer
No
Employees Worked With
Tyler Ratcliff
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Mar 06, 2024 -

Midtown Kia responded

Thank you for your review. We're sorry your purchase didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your experience in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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