Midtown Kia - Service Center

I bought a used car out right and they said that they had taken all precautions to maintain the safety of the vehicle including tires. I notice the tire pressure sensor was on and they said they would fix it taken all precautions to maintain the safety of the vehicle including tires. I notice the tire pressure sensor was on and they said they would fix it, they never did even after I asked them to and they said that it’s not there problem anymore. I then noticed that they gave me a car with completely bald tires after I started to skid on the road. I called them and they said that they always keep the tread level to a safe level and that they did not give me a car with bald tires, even though I had just bought the car a couple weeks ago and had drove less the 5000 miles. Not only have they screwed me over but my girlfriend had a recall on her engine and was told that they couldn’t fix it because it was over too many miles even though the recall brought out by Kia dictates any mileage. When I reached out about my car to the person who sold it to me which was the nicest person there they had already laid her off before I could even fix my issue. This is a deplorable establishment that I wish no one use until they fix there policy issues and customer service. Nelson Mazda was pretty good with us on car shopping standards. Hopefully I can get them to reimburse me be $500 I had to spend on tires just for there unwillingness to comply. More

The service guys always take amazing care of me. They are thorough and quick! The service guys always take amazing care of me. They are thorough and quick every time. They are thorough and quick! The service guys always take amazing care of me. They are thorough and quick every time. More

Professional, friendly, and pleasurable From start to finish a great experience. No pressure. All my questions and concerns were addressed and put to rest. Best car buying experience I have ever had. finish a great experience. No pressure. All my questions and concerns were addressed and put to rest. Best car buying experience I have ever had. More

Excellent Work order and time line was efficient Text message for update excellent Great job message for update excellent Great job More

I've only been to MidTown twice. The first was an unscheduled visit for a noise my car was making. Spidey and the crew checked my car quickly and got me back on the road. My second v The first was an unscheduled visit for a noise my car was making. Spidey and the crew checked my car quickly and got me back on the road. My second visit Mike assisted and he did a great job. I will be using MidTown from now on. More

Did all work on a timely basis Joe was very friendly and explained all the procedures explained all the procedures More

Amazing! I really appreciated how friendly and helpful everyone there was!!! Thank you!!! I really appreciated how friendly and helpful everyone there was!!! I really appreciated how friendly and helpful everyone there was!!! Thank you!!! I really appreciated how friendly and helpful everyone there was!!! Thank you for everything!! More

They said my reason for coming in was under warranty then I had them check the rear and then it's ' not warranty ' now.. worse customer service I had them check the rear and then it's ' not warranty ' now.. worse customer service More

Great communication Midtown was easy to work with. Joe communicated with me, and we even had a friendly conversation once the job was done. Overall a great and easy experience! Joe communicated with me, and we even had a friendly conversation once the job was done. Overall a great and easy experience! More

Easy to work with! Scheduling was easy to do. People are friendly. Have completed all maintenance on my car. Scheduling was easy to do. People are friendly. Have completed all maintenance on my car. More