Midtown Kia - Service Center

Great car buying experience, everything after has been terrible, would prefer to pay for my own service if I’m paying for a warranty the. The service department tells me they can’t schedule for 2-3 weeks, terrible, would prefer to pay for my own service if I’m paying for a warranty the. The service department tells me they can’t schedule for 2-3 weeks, THEN THEY DONT FOLLOW UP WITH THE CALL OR EMAIL LIKE THEY SAID THEY WOULD DO TWICE, (believe the service managers name was maybe Brandon, definitely dealt with a woman named Britney (I can check my notes) that said she scheduled my appt and never did More

Second appointment was much better than my first. This repair was completed well and within the allotted time. This repair was completed well and within the allotted time. More

Went in (without an appointment) to resolve a minor issue from service done last month and the experience was great. Great service, all resolved in a brief time, and vehicle was thoroughly cleaned in and ou from service done last month and the experience was great. Great service, all resolved in a brief time, and vehicle was thoroughly cleaned in and out. More

Really good customer service. The service department is good too. They went beyond my expectations The service department is good too. They went beyond my expectations More

my Sorento was serviced in a timely manner and was pleased with the friendly staff. pleased with the friendly staff. More

Nothing was fixed. Was told they would call. I never received a call. So I called and they ordered parts that should have been ordered a year ago. I then asked about th Was told they would call. I never received a call. So I called and they ordered parts that should have been ordered a year ago. I then asked about the oil change which hadn’t even been performed. The whole reason I scheduled the appointment. The key fob was also not fixed. I had also been told things that weren’t what was actually true. More

Got me done in an hours which was great Came and told me how ling it would be how ling it would be More

Easy to make an appointment online. Fast and friendly. They did a great job. I loved the offer to ride to work and back to the shop when my car was ready. Fast and friendly. They did a great job. I loved the offer to ride to work and back to the shop when my car was ready. More

Service was excellent I was in and out in a timely manner they explained what was going on with my vehicle they explained what was going on with my vehicle More

Great and caring, friendly helpful know cars and how they need to be cared for need to be cared for More