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1,928 Reviews of Midtown Kia - Service Center
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Verified Customer
November 13, 2022
The service was horrible I will no longer be coming back and I will never refer anybody to you.ive never been so disappointed and angry with midtown kia and I've been coming there for years disgusting.you d and I will never refer anybody to you.ive never been so disappointed and angry with midtown kia and I've been coming there for years disgusting.you don't deserve any stars but I had to check one in order to write this. More
by robertamcconnell42
Employees Worked With
Don't remember his name pull my file
November 13, 2022
They wouldn’t get back to me why I wasn’t able to bring in my car for repair. Kept calling for days and they said they will call me back… never got a call. in my car for repair. Kept calling for days and they said they will call me back… never got a call. More
by MS007
Employees Worked With
Customer service
November 12, 2022
Absolutely amazing people and hard workers. I truly appreciate how sweet they were. Any issues I had or concerns, they right away discuss them with me. I truly appreciate how sweet they were. Any issues I had or concerns, they right away discuss them with me. More
by gonzalezanita7
Employees Worked With
I don’t recall the names. Sorry.
November 12, 2022
Friendly customer service and quick fix time. Scheduling was a little weird, but thankfully the actual service was good Scheduling was a little weird, but thankfully the actual service was good More
by Andrew i
Employees Worked With
I don’t recognize any names, but the maintenance dept was nice
November 10, 2022
I was am extremely frustrated with the service I received at Midtown Kia. I went in for an oil change and tire rotation. I was charged $99 for synthetic oil and service. This was an add on I did not get cons at Midtown Kia. I went in for an oil change and tire rotation. I was charged $99 for synthetic oil and service. This was an add on I did not get consulted on before the service was performed. My tires were not rotated. I had recently damaged a tire and the same tire was in the same place. On the checklist of needed service/repairs my brakes were a "yellow" indicating may need service in the future. My husband felt grinding the same week and checked to see if grime or the missing valve stem cover was causing the sound. He removed the front right tire and found a completely ground down brake pad. He was livid. More
by alizabetalove
Employees Worked With
Service Manager
November 09, 2022
Superb customer service, friendly professional and efficient staff that went above and beyond d to accommodate my needs. efficient staff that went above and beyond d to accommodate my needs. More
by lrampy
Employees Worked With
I don’t remember his name but the thin young man in service dept
November 08, 2022
Dishonest! And did not fix promised things (2) Also given quote just over 1300.00 to fix something NOT broken or even needed! And did not fix promised things (2) Also given quote just over 1300.00 to fix something NOT broken or even needed! More
by rcormi
Employees Worked With
Josh service dept.. not his fault he was sweet
November 06, 2022
The service department has a very friendly staff. I was greeted immediately upon arrival at my car. The only thing that could be better is if you schedule an appointment, why it takes nearly an hour I was greeted immediately upon arrival at my car. The only thing that could be better is if you schedule an appointment, why it takes nearly an hour for an oil change? Although they did wash my car and do the included checks on it so maybe that played into it... More
by AMGANN15
Employees Worked With
NA
