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1,905 Reviews of Midtown Kia - Service Center
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Verified Customer
December 27, 2022
Jacob was extremely pleasant and helpful. Excellent employees all. An unpleasant experience became much more tolerable with the kind help from Jacob. Excellent employees all. An unpleasant experience became much more tolerable with the kind help from Jacob. More
by raezees
Employees Worked With
Jacob
December 27, 2022
I will never take my vehicle back to this place. Cannot get anyone to return a phone call and kept my car for two months on a job that should have taken no more than two weeks. They outsourced my ca Cannot get anyone to return a phone call and kept my car for two months on a job that should have taken no more than two weeks. They outsourced my car to a muffler shop without my insurances or my permission. Then they drive it to tne bay with a tire so flat that it damaged my rim and they didn’t even notice.? They went to Robertsons tire to get me a cheap tire that cost me an extra 200 bucks. I should have read tne google reviews before I took my car here. Lesson learned. These people are shady AF. More
by JLD
Employees Worked With
A girl named Emily Clark was the only bright spot in this place. She actually tried to help me
December 24, 2022
They took great care of me! They estimated a 2 or 3 hour wait! They had me out of there in an hour! Which was very appreciated!! They estimated a 2 or 3 hour wait! They had me out of there in an hour! Which was very appreciated!! More
by sscrabtree933
Employees Worked With
Don’t remember
December 24, 2022
Had a good experience with the dealership when my car was under warranty & a few years after, but the last few years have been less quality of service. under warranty & a few years after, but the last few years have been less quality of service. More
by alex77750
Employees Worked With
Service department
December 23, 2022
Great people, good vibes, awesome experience, efficient service! I will most definitely go there again. service! I will most definitely go there again. More
by ZeekDubz
Employees Worked With
Other Employees :
Bobby Daughtry, Jared Higginbotham, Emily Clark, Evan Dubler, Jakob West. Management-Micheal Davis, Michael Aponte, Bryan Newpher, Ryan Weldon
December 17, 2022
My Kia soul died on the highway and I had it towed back to Midtown Kia to have it checked out, they said it would be $7k for a new engine as they labeled it complete engine failure but I towed it back to m to Midtown Kia to have it checked out, they said it would be $7k for a new engine as they labeled it complete engine failure but I towed it back to my house, put oil in it, let it sit and now it’s working. Ridiculous. More
by 1kmh
Employees Worked With
Don’t remember their names
December 15, 2022
They are very professional, they take the time to explain and itemized all the work they perform. The only thing is that sometimes the wait time is very long. It would be nice as a courtesy to their explain and itemized all the work they perform. The only thing is that sometimes the wait time is very long. It would be nice as a courtesy to their customers to have loaner vehicles so that customers won't have to camp out at the dealership. More
by CAROLYNKATZ1
Employees Worked With
Service dept
