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Midtown Kia - Service Center

Tulsa, OK

4.1
1,853 Reviews

1,853 Reviews of Midtown Kia - Service Center

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March 03, 2024

Waited for 3 hours no one checked in on me or offered water or anything More

by carrie&sean
Recommend Dealer
No
Employees Worked With
Nate Harlan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NATE HARLAN
Mar 06, 2024 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 03, 2024

This is my rating for the sales department please I am absolutely appalled. I purchased a car remotely and they have refused to ship my car for over a week. I paid a deposit and they are trying to tell me More

by I want my car!
Recommend Dealer
No
Employees Worked With
Tyler Ratcliff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Midtown Kia responded

Thank you for your review. We're sorry your purchase didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your experience in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 03, 2024

Easy, laid back great experience We were happy with the selection and the ease of the sales experience More

by chaffee_david
Recommend Dealer
Yes
Employees Worked With
Melissa Herzog
Mar 03, 2024 -

Midtown Kia responded

Hi David: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

March 02, 2024

Everything was handled in a timely manner. Go here every time I need an oil change or any type of maintenance. Reliable place to have service done. More

by alyssa.ritchey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Harlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREN BAYLOCK
Mar 02, 2024 -

Midtown Kia responded

Thank you, Alyssa, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 29, 2024

Service is great and fast. Mike has always been very helpful when it comes to accommodating my car service. I love that they offer rides from and to the dealership. More

by kate.eh00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Midtown Kia responded

Kate, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

February 29, 2024

Very friendly. Nice service department. We like the dealership. Need to serve donuts or cookies. More

by TERRYRICHMOND591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Harlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREN BAYLOCK
Mar 01, 2024 -

Midtown Kia responded

Thank you, Terry, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 29, 2024

I am from Tahlequah and I have been up there twice specifically to get a cam sensor fixed. I wrote specifically about the cam sensor when I made the online appointment, and told the person that I che More

by yfreemole
Recommend Dealer
No
Employees Worked With
Mike Mellor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 29, 2024

They were all great, they made the experience very easy to maneuver. I will be back for future needs. More

by DANIELLE.GRGRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hamil
Mar 01, 2024 -

Midtown Kia responded

Danielle, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

February 27, 2024

The service department is above and beyond in taking care of the customer and working on the vehicle. Will keep coming back. More

by SPARKS200
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 27, 2024

They was great! Came in with certain criteria for income and down payment walked out with an amazing 2018 Malibu! More

by walkerchelsea217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Harlan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NATE HARLAN
Feb 28, 2024 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new Malibu!

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