Midtown Kia - Service Center

We came from OKC and It was a great experience and we were taken care of! were taken care of! More

Loved being the first person there! Staff was great and serves was fast! Will try to always be first costumer Staff was great and serves was fast! Will try to always be first costumer More

I have always been treated like a family and not a customer. The ppl at Midtown kia is super polite and nice and respectful with my time .. customer. The ppl at Midtown kia is super polite and nice and respectful with my time .. More

The communication was sub par. My car was taken in for service and when I reached out multiple times to confirm order of my tire and estimate of when service would be completed, I My car was taken in for service and when I reached out multiple times to confirm order of my tire and estimate of when service would be completed, I received no call back. The contact that I did talk to was very short and unapologetic that my calls were not being returned. When I said thank you, she just hung up. My vehicle is my only mode of transportation and all I wanted was to be communicated with so I could know how long I would be without a vehicle. More

Sorry Over priced 50 dollars more than the Oil change and tire rotation than the other dealer in the area Customer service very unfriendly Said I needed new brakes I got 2 more opinions both said I DI and tire rotation than the other dealer in the area Customer service very unfriendly Said I needed new brakes I got 2 more opinions both said I DIDN’T need them This location is a ripe off Someone needs to investigate Service department has never been friendly or perfessional More

Customer service was very polite and helpful. They kept me up to date on repairs, price and timeline. They kept me up to date on repairs, price and timeline. More

Great service and very nice dealership environment to make your wait comfortable. The staff is always friendly and helpful. make your wait comfortable. The staff is always friendly and helpful. More

Warranty/Recall work on Trailer Hitch finally performed after my third visit to the dealership. Letter I had received several months ago, with pictures of hitch, showed that I did not have the hitch that after my third visit to the dealership. Letter I had received several months ago, with pictures of hitch, showed that I did not have the hitch that needed to be replaced. But no one at the dealership knew much about the problem the first time I went by there. Not sure what they needed to do on my final visit. More

Very professional very quick very fast to get the car out 10 out of 10 in service 10 out of 10 in service More

I will never take my vehicle back to this place. Cannot get anyone to return a phone call and kept my car for two months on a job that should have taken no more than two weeks. They outsourced my ca Cannot get anyone to return a phone call and kept my car for two months on a job that should have taken no more than two weeks. They outsourced my car to a muffler shop without my insurances or my permission. Then they drive it to tne bay with a tire so flat that it damaged my rim and they didn’t even notice.? They went to Robertsons tire to get me a cheap tire that cost me an extra 200 bucks. I should have read tne google reviews before I took my car here. Lesson learned. These people are shady AF. More