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Midtown Kia - Service Center

Tulsa, OK

4.1
1,901 Reviews
Call Service Center (918) 622-3160

1,901 Reviews of Midtown Kia - Service Center

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February 01, 2023

Very friendly with no pressure salesmen. I felt very comfortable looking at different cars with no pressure to buy!! More

by americanamt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Report | Print
Feb 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 01, 2023

The employees here are very professional. Also, it was a very pleasant place to wait for your car. More

by KCCRAWFORD0816
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Feb 02, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 31, 2023

They are quick to get you checked in and most of the time you get out quickly. More

by Bdalmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 01, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 31, 2023

Service is good, but no one ever calls when car is ready. My only complaint More

by lewis.brenda.sue1234
Recommend Dealer
No
Employees Worked With
Evan
Report | Print
Feb 01, 2023 -

Midtown Kia responded

We're sorry to hear about your experience, Brenda, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 29, 2023

Jakob was very helpful getting me in to get the tires replaced on my Sportage. More

by tinycee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 29, 2023

The staff was very pleasant and helpful. Keep me updated on my repairs and status of completion More

by cherissachaplin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 30, 2023 -

Midtown Kia responded

Cherissa, Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2023

They was very friendly and helpful with my car and with me, excellent service guys More

by annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Linda Chavez
Report | Print
Jan 29, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Annie, and we hope to see you again!

January 27, 2023

Appointments are needed for an oil change. That I don’t like at all. They are not that busy. More

by pah1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Report | Print
Feb 01, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 21, 2023

Their service department goes above and beyond to take care of me. Highly recommend them! More

by rdoniepsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 22, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 20, 2023

They’ve had my car since September switched management got my car back and completely didn’t do anything that they told me was done More

by kambri70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jan 23, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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