1,901 Reviews of Midtown Kia - Service Center
Fast, courteous service, and always with a smile; they even text you with status updates on service if you drop off your vehicle and leave. You can get a loaner car if one is available when you drop your even text you with status updates on service if you drop off your vehicle and leave. You can get a loaner car if one is available when you drop your vehicle off for service or wait on your vehicle in their comfy waiting area where coffee and water and other snacks are available while you wait on fast service to your vehicle. And best of all, you can bring your obedient pets with you while you wait! Everyone there is friendly; for me and others I’ve witnessed while there, it’s just a bright and happy experience. They go out of their way to make sure you are pleased and happy. More
I had to contact the dealership when I wanted an update on my car and usually had to wait longer for a response. There was a lot of guessing and money that I’m not sure needed to be spent. Did not bring my on my car and usually had to wait longer for a response. There was a lot of guessing and money that I’m not sure needed to be spent. Did not bring my car back when they said they would More
I was in and out in just a few minutes. The staff was friendly and couteous. As always my experience great. Thank you Midtown Kia The staff was friendly and couteous. As always my experience great. Thank you Midtown Kia More
I had a recall on my 2021 Kia Seltos that destroyed my engine and i thought it was going to take months for them to get a new engine in because it was placed on backorder, but just two months of the car b engine and i thought it was going to take months for them to get a new engine in because it was placed on backorder, but just two months of the car being broken and 1 month of the dealership having it they had it fixed. I was surprised. More
Very poor communication. Gave us back the vehicle that failed again the next day. Now they have had for 2 weeks and no updates and no loaners or assistance. Would not recomme Gave us back the vehicle that failed again the next day. Now they have had for 2 weeks and no updates and no loaners or assistance. Would not recommend nor ever use them again for service. More