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Midtown Kia - Service Center

Tulsa, OK

4.1
1,900 Reviews

1,900 Reviews of Midtown Kia - Service Center

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April 14, 2023

Friendly patient service that made the visit a pleasure. My service contact took my budget and the necessity of each recommended repair into consideration. More

by lesleymcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 16, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

April 12, 2023

Quick, efficient, helpful. Employees and good service, very flexible as well as far as payment goes More

by 4dkball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 13, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 11, 2023

I’ve owned 3 Kia’s and needed help getting into my car. The service dept was zero help. Very frustrated with how I was treated that day. The lack of concern was obvious. I’ve never had any complaints i More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Apr 11, 2023 -

Midtown Kia responded

Thank you for providing this feedback, Tracy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 10, 2023

Took a long time to get an appointment but the service was fast and didn’t cost as much as I thought it would! Service rep was great! More

by pegfry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep woman. Don’t recall her name, but she was great!
Apr 11, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

April 08, 2023

Only gave 1 stars because it won’t allow for negative stars. Dealership is the worst place you can imagine. Service department is so incompetent that they can’t even diagnose a simple issue. Take you More

by bkstanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Apr 08, 2023 -

bkstanga responded

Best thing about KIA Midtown is that I never have to worry about going back there again. You really need to consider closing, as you are giving KIA an even worse name. Keeping a car for 6 days with no response or activity is criminal. Then to find out from Ferguson that you left parts off the engine when installing and I already had to pay for you not charging the AC when the engine was replaced. Guys basically you are terrible. Enough I’m done with you

April 08, 2023

The greeter was courteous. It didn’t take too long for the service. Friendly people in the building. More

by alfredakennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 09, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2023

My car had poop or very very suspicious food rubbed on different areas of the inside of vehicle. they forgot to put coolant in my new engine!!! They put scratches all over my leather seats and tinted wind More

by mjozeca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanics department
Apr 10, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to discuss this in more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 08, 2023

Team did a great job with me as well as other patrons while I waited. James in the service appt was awesome! More

by SATTERWHITEMAURICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 09, 2023 -

Midtown Kia responded

Thank you for your kind review. We appreciate your business and look forward to serving you again!

April 08, 2023

xxxxty. Use to have a good service department. Now it doesn't. Will not return. More

by JOYFRANGIOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
Apr 10, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry you didn't have the best experience and would like to learn more. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 05, 2023

I had a great experience at Midtown KIA. Staff was extremely nice and professional! I will highly recommend Midtown KIA. More

by jamee0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 06, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

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