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Midtown Kia - Service Center

Tulsa, OK

4.2
1,896 Reviews
Call Service Center (918) 622-3160

1,896 Reviews of Midtown Kia - Service Center

Sort by
June 07, 2023

30,000 mile service check up went smooth & great! Thank you for your help James! More

by christinalweathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, service department
Report | Print
Jun 08, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Christina, and we look forward to working with you again.

June 07, 2023

The staff was kind and patient and I felt they did good and honest work on my car More

by mktamez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 08, 2023 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

June 07, 2023

James was great! ! He explained everything and kept me up to date on the process of my car. More

by chetana.musapeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 08, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2023

Messed up ac on a car of ours and I asked to change out rotors and wouldn’t do it. Don’t do what they say they are going to do and don’t fix the issue and didn’t put the fuse box panel back on. Don’t stan More

by para0194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Mabe
Report | Print
Jun 11, 2023 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 02, 2023

Well I have a rattling noise underneath my car, but the only thing I could get done in the next two or three weeks was an oil change witch was double the amount. I feel like this poor customer service, wh More

by jwagener1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Report | Print
Jun 06, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 30, 2023

Excellent service ,very professional , transaction process easy. Very friendly. Very happy with their customer service. More

by nikkiswitalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Justin Mabe
Report | Print
May 31, 2023 -

Midtown Kia responded

Nikki, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 30, 2023

Found the perfect vehicle at midtown Kia! Had lots of help from multiple staff members! More

by reginaa52302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Jordan Bush, Justin Mabe
Report | Print
May 31, 2023 -

Midtown Kia responded

Regina, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 30, 2023

Great service, timely, easy to work with, clean, friendly and knowledgeable. I would recommend Midtown Kia. More

by lovbug4tdr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mabe, Ryan Weldon
Report | Print
May 31, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

May 29, 2023

Ryan’s customer service is unbeatable. He is kind, respectful and prompt. It is obvious that he loves his job. More

by melissakmitchell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Weldon
Report | Print
May 30, 2023 -

Midtown Kia responded

Melissa, Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad Ryan was able to help, and we hope to see you again!

May 28, 2023

Great experience! Got me in and out in no time and fixed all the recalls! More

by chelseathomas.remax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Weldon
Report | Print
May 29, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

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