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Midtown Kia - Service Center

Tulsa, OK

4.1
1,860 Reviews
Call Service Center (918) 622-3160

1,860 Reviews of Midtown Kia - Service Center

Sort by
April 01, 2024

Conveniently located, offered quick and accommodating service. Mike was my primary service provider and helped me out with scheduling appointments and communication regarding services. More

by A.N.
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
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Jul 08, 2024 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2024

Friendly, easy Fast, everyone has smiles and a hello. I felt very welcome. Conferable Happy More

by pedmunson
Recommend Dealer
Yes
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Mar 31, 2024 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

March 31, 2024

Midtown Kia is amazing! They handled my car with phenomenal care and their staff reflects that too! More

by TRENTON.CARRIGER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson VanCleave, Tyler Ratcliff, JEREN BAYLOCK
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Apr 01, 2024 -

Midtown Kia responded

Trenton, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 30, 2024

Professional, friendly, Kelly me informed. Overall great experience. Waiting area was clean and water/coffee.. More

by kimberlykaye55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Harlan
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Mar 31, 2024 -

Midtown Kia responded

Kimberly, Thank you for your business and this review. We're happy to hear Kelly and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 31, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Kelly here at Midtown Kia. We appreciate your business and hope to see you again soon!

March 30, 2024

Excellent experience from finding a car, to the great price, and the financing of the car. Everyone was so helpful and made it seem smooth. More

by OUFANWWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Creveling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Bush, KATERO REYNOLDS, JEREN BAYLOCK
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Mar 31, 2024 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 29, 2024

Very pleased with the work, explanation of the diagnostics. Joe was very pleasing to deal with and time taken to do the work was acceptable. More

by jamison369
Recommend Dealer
Yes
Employees Worked With
Joe in the service dept.
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Jul 11, 2024 -

Midtown Kia responded

We are very happy to hear Joe provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

March 29, 2024

Really great staff and excellent mechanics polite very helpful when I had major issues with one of my cars they helped with a loaner over all I could give them a easy 50 star rating besides my service dog More

by cheekbilly5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Karmen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department farly and Mike are great as is sipdy, AUSTIN TAYLOR
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Mar 30, 2024 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 25, 2024

Appalling. My car was in worse condition when received then when it was brought into the dealership and had to be towed back. (After being told by Nate, twice, More

by TulsaMom918
Recommend Dealer
No
Employees Worked With
NATE HARLAN, Nate Harlan
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Aug 09, 2024 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Aug 19, 2024 -

TulsaMom918 responded

When I finally received my car I was told by Kia Midtown of Tulsa that it was in need of a new battery as my old battery had died after sitting in their lot for so long. I declined buying a new battery from Kia and was told they would jump my car so I could drive it home. I drove it from Kia to an auto shop to have the battery tested and lo and behold the battery was fine! However the connection was unnaturally loose. How strange. Upon receipt of my car it had additional damage to the exterior as well as uncovered electrical wiring in the front seat. I ended up having to sell the car to scrap a month later due to issues with the ignition (which Kia replaced). Throughout this ordeal the manager at the time was of immense help, once he was alerted to the whole situation, but he was fired the same day I went to pick up my car and was replaced by a consultant. I cannot express how much I would advise against doing any business with Kia Midtown in Tulsa.

March 25, 2024

Excellent! No pressure, laid back but very Knowledgeable. Excellent selection of vehicles and colors too! More

by whiteley03
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
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Mar 26, 2024 -

Midtown Kia responded

It's great to hear that Michael was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

March 23, 2024

They are amazing, everyone there made sure my family and I were treated with the utmost respect. I will always go to this location with any of my needs on a Kia!! More

by soccermom202000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Creveling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ratcliff, JOE CYR
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Mar 24, 2024 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

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