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Midtown Kia - Service Center

Tulsa, OK

4.1
1,860 Reviews
Call Service Center (918) 622-3160

1,860 Reviews of Midtown Kia - Service Center

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April 05, 2024

Quick and informative. Ensured that I was okay the whole time while caring for my 3 week old. More

by KALDAVIS0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Apr 05, 2024 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 05, 2024

Convenient location, good hours, nice & clean with a comfortable seating area & a nice & clean bathroom. More

by TOIL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people were pleasant, fairly clean and washed my car
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Apr 05, 2024 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

April 04, 2024

Very efficient & will go the extra mile to make sure that you are taken care of More

by Kkeith
Recommend Dealer
Yes
Employees Worked With
NATE HARLAN, Nate Harlan
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Apr 04, 2024 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 04, 2024

I trust them with my vehicle maintenance they offer free vehicle inspections in between service appointments. They also offer financing with no interest if there is an unexpected repair. More

by KiaOwner
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Aponte, JEREN BAYLOCK, Nate Harlan
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Apr 05, 2024 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Professional, polite and quick service. Always friendly and willing to help with whatever my needs are. I needed a part and it was ordered same day without any hassle. 10 out of 10 would r More

by madolynn.wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Harlan
Report | Print
Apr 03, 2024 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us, Madolynn. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2024

I purchased my car in January of 2023 and did not receive it in working condition until March of 2024. I have had multiple people promise me a scheduled call from the GM and that call has not been made at an More

by AMASSIE1997
Recommend Dealer
No
Employees Worked With
Mike Mellor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE MELLOR
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Apr 06, 2024 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 03, 2024

Quality work and friendly staff I would recommend midtown Kia for their service dept advisors More

by CBOWLES713
Recommend Dealer
Yes
Employees Worked With
Joe
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Apr 03, 2024 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 02, 2024

The service was just as I was told - no longer. And was thrilled they washed and vacuumed my car. More

by sxw2348
Service Communication
Recommend Dealer
Yes
Employees Worked With
KATERO REYNOLDS
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Apr 02, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

April 02, 2024

Spidey in the service department was the epitome of professionalism and I can’t recommend him enough, I will be his customer for life More

by j_hml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Creveling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spidey, Michael Aponte, Jordan Bush, Carson VanCleave, Sara Nelson, JOE CYR
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Apr 02, 2024 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

April 01, 2024

Charge me money to fix random things cause they don't know what's wrong. The buy back department is supposed to be reaching out to me but of course it hasn't happened yet. More

by KRISTEN17
Recommend Dealer
No
Employees Worked With
Mike Mellor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE MELLOR
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Jul 06, 2024 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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