Midtown Kia - Service Center

Tyler was great, however, the vehicle was ready for to take home same day because it needed to go through the shop and I wasn’t informed that the warranty was optional only “financing with this bank inclu take home same day because it needed to go through the shop and I wasn’t informed that the warranty was optional only “financing with this bank includes this warranty.” In this time, customer satisfaction should be everything for continuous building and I wasn’t satisfied at all. If friends and family look for recommendations for dealerships- I will advise against midtown Kia. More

When my car wouldn’t start on a cold Monday morning, I called AAA and had my car jump-started. Next stop—Midtown Kia! (This is where I bought my car and I’ve been so happy to have a dealership and service called AAA and had my car jump-started. Next stop—Midtown Kia! (This is where I bought my car and I’ve been so happy to have a dealership and service department within a mile of my home, as opposed to “way out in the boonies” of south Tulsa.) They confirmed that the battery was on the decline and made a call to Lyft to get me to work—at their expense—and within 5 minutes I was on my way! Likewise, when I needed to pick up my car after work, another Lyft was outside my workplace in 8 minutes. My only suggestion is that a paper floor mat be placed in the car during service appointments because the area to and from mechanics’ bays are muddy gravel. I had to drag out the sweeper and a towel to clean up the floor around the driver’s seat. More

Friendly polite and respectful. They explained everything clearly. They did everything they said they would do!!! They explained everything clearly. They did everything they said they would do!!! More

It’s great working with Mike and everyone at Kia are very friendly. It’s an easy location to get to friendly. It’s an easy location to get to More

My car is just now 3 months old and already having electrical issues. Midtown wasted my time and gas, the manager got involved and was supposed to be taking care of it and instead has completely ghost electrical issues. Midtown wasted my time and gas, the manager got involved and was supposed to be taking care of it and instead has completely ghosted me and my car is still not fixed. I’ve taken it elsewhere and have had a much better experience however will not be purchasing another Kia after this. More

Reliable,friendly service. I can call and ask questions and not get the run around. I can call and ask questions and not get the run around. More

Couldn't find the problem with my car after having it 2 days. Told me it was good but pulled out of the parking lot with the same problem. Will take it somewhere else. days. Told me it was good but pulled out of the parking lot with the same problem. Will take it somewhere else. More

Getting in touch with Someone was the hardest of all. The service once I got someone was wonderful. Took way longer than I thought and the cost of a rental during that time was a hardship, waiting to see The service once I got someone was wonderful. Took way longer than I thought and the cost of a rental during that time was a hardship, waiting to see about reimbursement. No one has reached out to see if all is well, but that would be above and beyond customer service. I appreciate Arli for all the times we spoke for updates. I had hoped to meet her but she was out sick. She is a kind and upfront employee. Thanks for getting me back on the road. More

Always excellent service and friendly. I will continue to use them in the future on my 2013 Forte. I will continue to use them in the future on my 2013 Forte. More

Tyler was great and very helpful! He took the time to send me answers to the questions I had prior to driving almost an hour to the dealership. I left that evening with a car I love He took the time to send me answers to the questions I had prior to driving almost an hour to the dealership. I left that evening with a car I love. I want to say thank you to everyone I met at Midtown Kia. More