1,891 Reviews of Midtown Kia - Service Center
Someone had vape in my car not pleased about it and it happen not this last time but time before that. We complained and nothing was done I don’t some and I don’t vape I feel like the man put a degrade on happen not this last time but time before that. We complained and nothing was done I don’t some and I don’t vape I feel like the man put a degrade on my car by vaping in it More
I waited 3 and a half hours for a simple recall that they told me would only a few minutes. Then, after I left I noticed one of my security features had been disabled. Now, I have to take it back in for them told me would only a few minutes. Then, after I left I noticed one of my security features had been disabled. Now, I have to take it back in for them to fix their mistake! This is the second time I have taken my vehicle in for a simple oil change and had to take it back because they had messed something up during a simple oil change More
Your Service Consultant Michael was one of the best I've ever delt with. This was my 1st visit to your dealership. You also very seldom find a Serv. Mgr hanging out on the service drive seeing that your cus ever delt with. This was my 1st visit to your dealership. You also very seldom find a Serv. Mgr hanging out on the service drive seeing that your customers are being taken care of. I have always delt with your competitor bit I think I'll be back to y'all. More
Everything as promised and on time. Satisfied with the repair job and will return to the shop for more work needing done Satisfied with the repair job and will return to the shop for more work needing done More
Well, bad experience started when I pulled up and sat for about 20 mins before anyone came out, I specifically had declined additional work because I was short in time but they did it anyway- an hour and 1/2 about 20 mins before anyone came out, I specifically had declined additional work because I was short in time but they did it anyway- an hour and 1/2 later I checked and they said my car was “in the cleaning line”. 20 mins later they brought it out and 1) not clean- windows still had road dust on them, 2) smelled like cigarette smoke! Overall- not good. More