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Midtown Kia - Service Center

Tulsa, OK

4.1
1,891 Reviews

1,891 Reviews of Midtown Kia - Service Center

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November 20, 2023

Someone had vape in my car not pleased about it and it happen not this last time but time before that. We complained and nothing was done I don’t some and I don’t vape I feel like the man put a degrade on More

by Valerie DeShazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Nov 21, 2023 -

Midtown Kia responded

Valerie, Thank you! Jordan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

November 19, 2023

Warranty work that was completed very quickly. It took less than half an hour. I was amazed! More

by bernadetteward243121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
Nov 20, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bernadette, please let us know.

November 19, 2023

I waited 3 and a half hours for a simple recall that they told me would only a few minutes. Then, after I left I noticed one of my security features had been disabled. Now, I have to take it back in for them More

by MBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their name
Nov 23, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 18, 2023

Your Service Consultant Michael was one of the best I've ever delt with. This was my 1st visit to your dealership. You also very seldom find a Serv. Mgr hanging out on the service drive seeing that your cus More

by dagray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr: Joe, Serice Consultant: Michael
Nov 19, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Midtown Kia.

November 17, 2023

The do good work for my car take long time but is ok tank’s what you doing More

by luckyvang66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 19, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2023

The staff at the dealership makes you feel like family and not just another number. More

by e.lewis2260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Nov 19, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 14, 2023

Everything as promised and on time. Satisfied with the repair job and will return to the shop for more work needing done More

by swilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Midtown Kia responded

Thank you so much for your kind words for Jasmine, and for taking the time to leave us this wonderful feedback!

November 14, 2023

Very Very happy with the service that you have done and very friendly and courteous. Mike was really good at timely service. Thanks. More

by nbhagat
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 14, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2023

Everyone is always friendly and helpful. The dealership is usually clean. Seems pretty organized as well More

by REBECCA.STOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Chase
Nov 14, 2023 -

Midtown Kia responded

Rebecca, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

November 14, 2023

Well, bad experience started when I pulled up and sat for about 20 mins before anyone came out, I specifically had declined additional work because I was short in time but they did it anyway- an hour and 1/2 More

by TJMOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one introduced
Nov 17, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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