Midtown Kia - Service Center

Excellence, as always They are always friendly, and accommodating with my busy work schedule. The waiting area is good for relaxing and for catching up with some work whil They are always friendly, and accommodating with my busy work schedule. The waiting area is good for relaxing and for catching up with some work while I wait!!! More

Easy to work with and got my Kia fixed with no problems My son took his Kia to Midtown and Travis Arnett took care of his recall, I received a recall also on my Kia and called Travis and he also took care o My son took his Kia to Midtown and Travis Arnett took care of his recall, I received a recall also on my Kia and called Travis and he also took care of me and also fixed another issue we had. He was very knowledgeable on everything he did to the car and I will have Midtown and Travis take care of my car in the future More

Good experience. Greg was helpful in getting the service done in an efficient manner. Respectful of my time waiting for my car to be done. Explaining the service opt Greg was helpful in getting the service done in an efficient manner. Respectful of my time waiting for my car to be done. Explaining the service options and benefits of each option. More

No Pressure No pressure job of selling me a car. I had a list of what I wanted and got everything I asked for except payment. But agreed on what they came up wit No pressure job of selling me a car. I had a list of what I wanted and got everything I asked for except payment. But agreed on what they came up with More

Service Very helpful and quick. I appreciate your representative’s attention to my issues. Mr Stutzman gave me updates on the service process. I enjoyed looki Very helpful and quick. I appreciate your representative’s attention to my issues. Mr Stutzman gave me updates on the service process. I enjoyed looking at the new cars. Service is the only time I get to see the new ones. More

New battery Great service. By Rick. Travis is my unusual service rep and he is good too. I had two visits in one week. Dead batteries and engine light came on Great service. By Rick. Travis is my unusual service rep and he is good too. I had two visits in one week. Dead batteries and engine light came on. Got me in and out same day. More

Great job There's a nice area to wait for your car there's coffee and a TV work was completed in a reasonable amount of time appreciated suggestions on what my There's a nice area to wait for your car there's coffee and a TV work was completed in a reasonable amount of time appreciated suggestions on what my car may need soon More

Bait and Switch Can’t trust anything you hear at his dealership. Be on your toes, read the fine print or they will take advantage of you. They will charge you for ser Can’t trust anything you hear at his dealership. Be on your toes, read the fine print or they will take advantage of you. They will charge you for service you didn’t ask and hope you don’t ask about It. Twice this has happened to me and they don’t listen to your issue. More

Told one thing, three other mechanics told me another. Was told my transmission and coolant levels were severely depleted, that my tie rods were “dangerously loose.” I spent the previous week taking it to Was told my transmission and coolant levels were severely depleted, that my tie rods were “dangerously loose.” I spent the previous week taking it to three other mechanics and they all said the exact same thing independently: Midtown Kia is full of xxxx and they lied to you. The only thing they got right was rear brakes and front tires need to be replaced. I worked in car sales for five years and it’s xxxxxxxx like this that makes people go elsewhere (which I will be doing in case you couldn’t tell). More

Oil change I was initially greeted by a young man who I believe was a lot porter cleaning the exit inside driveway at the service department. I didn't get his na I was initially greeted by a young man who I believe was a lot porter cleaning the exit inside driveway at the service department. I didn't get his name, but I definitely appreciated his friendliness throughout my visit there. More