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Midtown Kia - Service Center

Tulsa, OK

4.1
1,890 Reviews

1,890 Reviews of Midtown Kia - Service Center

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January 11, 2024

Great customer service and the service was fast. I needed a shuttle to and from work while they had my vehicle and it went very smoothly. More

by Netta.jay0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE CYR
Jan 11, 2024 -

Midtown Kia responded

Jay, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

January 08, 2024

Employees are very attentive and I always get great service, also love how they vacuum after getting a service done here! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Jan 08, 2024 -

Midtown Kia responded

Ashley, Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 07, 2024

I’ve yet to have my service completed. Wrong part was sent and I’m still waiting to get a phone call to come back and have service completed. I have an hour drive. More

by ftgwhites
Recommend Dealer
No
Employees Worked With
Mike Mellor
Jan 11, 2024 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

More
January 02, 2024

The service process was very smooth and straightforward. I appreciated how helpful the technician and the service team were. My only recommendation would be to make scheduling easier- I had a hard time sche More

by ALLISSAH.ANDERSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson VanCleave, Mike Mellor
Jan 02, 2024 -

Midtown Kia responded

Thank you for taking the time to share your feedback, Alissah! We sincerely value your business and look forward to your next visit.

January 01, 2024

I came into the dealership very upset, worried about my car and hurried for lack of time. These people made me feel like part of a Family it has just become my go to for any of my kia needs More

by saddlefiend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Creveling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mellor, JEREN BAYLOCK, Nate Harlan
Jan 01, 2024 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2023

I am quite pleased with the people that helped me and the service was good. I will be back if I need any more work on the car. More

by mmoc59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Jan 01, 2024 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

December 28, 2023

They did an excellent job on the oil change today when my daughter brought the car in. More

by scott.chronister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Dec 30, 2023 -

Midtown Kia responded

Scott, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

December 26, 2023

Great no hassle and very knowledgeable employees. I felt no pressure in buying or financing More

by debbmarang
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson VanCleave, AUSTIN TAYLOR, Nate Harlan
Dec 27, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

December 21, 2023

Great dealership! Great people! Love my new Kia, and the service department gets you in and out quick for service. They are great to ask if you have any questions or c More

by PATTY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Dec 22, 2023 -

Midtown Kia responded

Patty, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 16, 2023

The dealer did a really nice job of running through the packages they provide with the car, Emma in particular was a lot fun to work with and made a potentially stressful situation (big life purchase!!) ea More

by daria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, EMMA HUGHES, JEREN BAYLOCK, Ron Karmen
Dec 17, 2023 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Daria, for choosing Midtown Kia!

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