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Midtown Kia - Service Center

Tulsa, OK

4.2
1,882 Reviews

1,882 Reviews of Midtown Kia - Service Center

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February 03, 2024

They took care of our insurance claim that kia seemed to make difficult. Wish they communicated even if there was no update. It was a long 2 weeks. But glad to have the vehicle back and working. And I great More

by jenheck
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
Feb 05, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

February 02, 2024

I called several times to check on the status. Most of the time someone from the scheduling department would just tell me they would have an advisor call me and no one would ever call. One time th More

by JWMCCLURE89
Recommend Dealer
No
Employees Worked With
NATE HARLAN, Nate Harlan
Feb 05, 2024 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 02, 2024

This dealership is great to work with. I love that they provide lyft rides so that I don't have to wait around for 2 hours and I can go have breakfast or lunch while I wait. More

by LOGANPLEASANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Feb 02, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

February 01, 2024

My Experience with Midtown Kia so far has been exceptional. Team members are this dealership are very professional and are willing to offer assistance when necessary. More

by ljfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Feb 02, 2024 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

January 31, 2024

I had a great experience when I was there this month. I didn't have to wait too long even though it seemed y'all were super busy. I liked how I showed up a little early and y'all took care of me anyways. More

by S
Recommend Dealer
Yes
Jan 31, 2024 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 31, 2024

Always a wonderful experience. Midtown treats you like family!!! From day one my experience has been excellent. More

by belindakaye75
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
Jan 31, 2024 -

belindakaye75 responded

Thank you for always being so professional and honest.

Feb 01, 2024 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2024

It was a wonderful experience. I drove in and met Mike and he was very accommodating and kept me updated on my car the whole time. My oil change was a great experience and I highly More

by ssmith_aaf
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
Jan 31, 2024 -

Midtown Kia responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2024

Wonderful and helpful. Was able to get me into a fantastic vehicle. Great service. Very friendly and not pushy which was amazing More

by bellosobelling
Recommend Dealer
Yes
Employees Worked With
Jason Herzog
Jan 31, 2024 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

January 29, 2024

No high pressure. Salesman answered all my questions Has been introduced to the service department and first appointment scheduled More

by CBOWLES713
Recommend Dealer
Yes
Employees Worked With
Emir
Jan 30, 2024 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

January 29, 2024

Excellent communication friendly appreciative I don't know what else to say but I I had a great experience there More

by michellepatraw
Recommend Dealer
Yes
Employees Worked With
Melissa Herzog
Jan 29, 2024 -

Midtown Kia responded

Michelle, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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