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Midtown Kia - Service Center

Tulsa, OK

4.2
1,882 Reviews
Call Service Center (918) 622-3160

1,882 Reviews of Midtown Kia - Service Center

Sort by
February 11, 2024

Professional, friendly, and pleasurable From start to finish a great experience. No pressure. All my questions and concerns were addressed and put to rest. Best car buying experience I have ever had. More

by vaowens
Recommend Dealer
Yes
Employees Worked With
Melissa Herzog
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Feb 11, 2024 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 10, 2024

Excellent Work order and time line was efficient Text message for update excellent Great job More

by oklasinger
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
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Feb 11, 2024 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

February 10, 2024

I've only been to MidTown twice. The first was an unscheduled visit for a noise my car was making. Spidey and the crew checked my car quickly and got me back on the road. My second v More

by southpawokie
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
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Feb 10, 2024 -

Midtown Kia responded

Thank you so much for your kind words for Mike and our crew and for taking the time to leave us this wonderful feedback!

February 09, 2024

Did all work on a timely basis Joe was very friendly and explained all the procedures More

by CBOWLES713
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 10, 2024 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

February 09, 2024

Amazing! I really appreciated how friendly and helpful everyone there was!!! Thank you!!! I really appreciated how friendly and helpful everyone there was!!! More

by Madisondhunt
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
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Feb 11, 2024 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Madison, and we hope to see you again!

February 08, 2024

Great communication Midtown was easy to work with. Joe communicated with me, and we even had a friendly conversation once the job was done. Overall a great and easy experience! More

by 87brittain
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 08, 2024 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

February 08, 2024

They said my reason for coming in was under warranty then I had them check the rear and then it's ' not warranty ' now.. worse customer service More

by Rrios9909
Recommend Dealer
No
Employees Worked With
MIKE MELLOR, Mike Mellor
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Feb 11, 2024 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 11, 2024 -

Rrios9909 responded

I took my car because the auto hold and EPB lights were on . They checked it after 1 hr they said it would be under warranty to replace the electronic parking brake actuator on the front passenger. Original reason was for the rear passenger side and they said the front so I told the guy Mike if they seen the rear he said no he called the tech then after about 30 mins of them taking my car again to the shop bays he came back and said it wasn’t under warranty and that it would be $1500 to replace. It went from being under warranty to not being under warranty. Never had a dealership done that to me. It was pretty disturbing. I didn’t break or run anything over so the auto hold and EPB light being on should be a factory defect . Like I said it was the worse experience

February 06, 2024

Easy to work with! Scheduling was easy to do. People are friendly. Have completed all maintenance on my car. More

by tademo92
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
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Feb 07, 2024 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2024

Í truly appreciate the promptness of service they provided in servicing my car. I like the new system that text you and shows you what needs to be worked on in your car. Very transparent and cost eff More

by alicegracey21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
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Feb 03, 2024 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 03, 2024

Was greeted when I came in and Mike delivered prompt exceptional service I appreciate the new staff Mike is nice and all about customer service More

by alicegracey21
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
Report | Print
Feb 03, 2024 -

Midtown Kia responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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