Midtown Kia - Service Center

It was a rocky start but Nathan was very helpful with keeping in contact with me. This a very busy dealership and I understand my repair was tedious. They got the job done and my car is running great. I keeping in contact with me. This a very busy dealership and I understand my repair was tedious. They got the job done and my car is running great. I appreciate their commitment to safety. More

They have fast helpful service. The person that greeted me was genuinely nice and welcoming. I didn’t have to wait for my appointment. The service was great! The person that greeted me was genuinely nice and welcoming. I didn’t have to wait for my appointment. The service was great! More

Quick and fast to upgrade my car software. Fast appointment and quick to schedule a ride to get my car. Very happy for the good service. Fast appointment and quick to schedule a ride to get my car. Very happy for the good service. More

I got my second oil change Saturday and my car started leaking oil a few days later. I brought it in this morning and it is 5:39 and I am still waiting on my car. leaking oil a few days later. I brought it in this morning and it is 5:39 and I am still waiting on my car. More

Mike was great he explained everything to me. They were quick. Plus they washed and vacuumed my car. They were quick. Plus they washed and vacuumed my car. More

Originally went to Ferguson Kia but their service department is terrible. Came to Midtown and Mike got me in and vehicle repaired in a few days. I've been having issues since September that the other department is terrible. Came to Midtown and Mike got me in and vehicle repaired in a few days. I've been having issues since September that the other place didn't repair. Will only being going to Midtown from now on. More

Very kind and considerate to all my concerns for my daughter and made buying a car for her very enjoyable!! daughter and made buying a car for her very enjoyable!! More

Personal service and good deal. Jason was very helpful in explaining the vehicle and its features. He followed up answering my questions. Jason was very helpful in explaining the vehicle and its features. He followed up answering my questions. More

I bought a used car out right and they said that they had taken all precautions to maintain the safety of the vehicle including tires. I notice the tire pressure sensor was on and they said they would fix it taken all precautions to maintain the safety of the vehicle including tires. I notice the tire pressure sensor was on and they said they would fix it, they never did even after I asked them to and they said that it’s not there problem anymore. I then noticed that they gave me a car with completely bald tires after I started to skid on the road. I called them and they said that they always keep the tread level to a safe level and that they did not give me a car with bald tires, even though I had just bought the car a couple weeks ago and had drove less the 5000 miles. Not only have they screwed me over but my girlfriend had a recall on her engine and was told that they couldn’t fix it because it was over too many miles even though the recall brought out by Kia dictates any mileage. When I reached out about my car to the person who sold it to me which was the nicest person there they had already laid her off before I could even fix my issue. This is a deplorable establishment that I wish no one use until they fix there policy issues and customer service. Nelson Mazda was pretty good with us on car shopping standards. Hopefully I can get them to reimburse me be $500 I had to spend on tires just for there unwillingness to comply. More

The service guys always take amazing care of me. They are thorough and quick! The service guys always take amazing care of me. They are thorough and quick every time. They are thorough and quick! The service guys always take amazing care of me. They are thorough and quick every time. More