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Midtown Kia - Service Center

Tulsa, OK

4.1
1,854 Reviews
Call Service Center (918) 622-3160

1,853 Reviews of Midtown Kia - Service Center

Sort by
January 29, 2024

Excellent communication friendly appreciative I don't know what else to say but I I had a great experience there More

by michellepatraw
Recommend Dealer
Yes
Employees Worked With
Melissa Herzog
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Jan 29, 2024 -

Midtown Kia responded

Michelle, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
January 29, 2024

No high pressure. Salesman answered all my questions Has been introduced to the service department and first appointment scheduled More

by CBOWLES713
Recommend Dealer
Yes
Employees Worked With
Emir
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Jan 30, 2024 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

Helpful
January 28, 2024

Such a wonderful experience and would recommend to buy at midtown Kia. Thank you and love my new Soul! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Creveling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Harlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Karmen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Newpher, JEREN BAYLOCK
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Jan 28, 2024 -

Midtown Kia responded

Patricia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new Kia Soul! Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

Helpful
January 27, 2024

I have not used the services at this time but everybody I’ve spoken to schedule my first service has been very nice. More

by ANGEL_92683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Harlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Midtown Kia responded

Angel, Thank you for your very kind review. Nate and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

Helpful
January 27, 2024

Worst customer service ever. They did more damage to my car after it was in their possession. More

by Bsullivan1017
Recommend Dealer
No
Employees Worked With
Service department
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Jan 31, 2024 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
January 26, 2024

Oil change and check up That's all there was It was an oil change....got it? More

by dollymakr
Recommend Dealer
Yes
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Jan 28, 2024 -

Midtown Kia responded

Dolly, Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

Helpful
January 26, 2024

They had what I wanted and offered a good deal. No crap or high pressure. More

by Ndptok
Recommend Dealer
Yes
Employees Worked With
Carson
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Jan 28, 2024 -

Midtown Kia responded

Thank you for your very kind review. Carson and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

Helpful
January 26, 2024

I was looking for a car for my daughter. A number of options were presented and we ultimately decided to go new. The dealership gave us a timeline and the car came early. A thorough explanat More

by ekeefer821
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 28, 2024 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear Jordan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
January 26, 2024

Everyone was very friendly, and they kept me informed about my vehicle, and I did not have to wait very long. It was a positive experience. More

by Louiselebsack
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE MELLOR
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Jan 26, 2024 -

Midtown Kia responded

Thank you, Louise, for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

Helpful
January 26, 2024

Love working with Mike Mellor. We've been waiting on a headliner for several months now. Getting frustrated that's it's taking so long to get in but Mike seems to be doing all he c More

by MARDULLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Midtown Kia responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
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