Midpoint Chevrolet Buick GMC
Rocky Mount, VA
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283 Reviews of Midpoint Chevrolet Buick GMC
Very professional In a timely manner, I received an oil change and and a car wash. Thank you for your good customer service. I’m planning on returning in 5,000 miles. In a timely manner, I received an oil change and and a car wash. Thank you for your good customer service. I’m planning on returning in 5,000 miles. More
Great service department and Wayne is a great advisor!! I've been dealing with Midpoint and Wayne for years. I trust him and his knowledge of my vehicles and any needed or recommended service to keep my car I've been dealing with Midpoint and Wayne for years. I trust him and his knowledge of my vehicles and any needed or recommended service to keep my cars running efficiently. More
Service recently purchased vehicle I recently purchased a used vehicle and the check engine light came on shortly there after. I contacted the service center. Shannon was very quick to I recently purchased a used vehicle and the check engine light came on shortly there after. I contacted the service center. Shannon was very quick to suggest I bring the vehicle in as soon as possible and very accommodating in seeing that my vehicle was promptly serviced. Shannon notified me of the issue and indicated that it would be the next day before the vehicle was ready. He kept me informed throughout the process and followed up timely when the vehicle was completed. My entire experience in dealing with midpoint to include my sales person Chris Kidd as well as my service experience with Shannon exceeded my expectations. Thank you! More
Previous experience good. Very nice sales staff. This Buick is the second vehicle I've purchased from Midpoint. First experience was very good and that's why I came back. Everyone treated me very wel This Buick is the second vehicle I've purchased from Midpoint. First experience was very good and that's why I came back. Everyone treated me very well especially Patti Ward. She is very easy to talk to and has great personality. As I said, everyone was was very nice and I appreciate that. More
Service The service department goes over and above to assist and be factual with the work needed to be done. The technicians are very talented and knowledgea The service department goes over and above to assist and be factual with the work needed to be done. The technicians are very talented and knowledgeable More
Cadillac XTS Oil & Filter change. Transmission Service Shannon & everyone was very helpful in explaining the procedure & time. Spent time waiting in the Lounge area talking with Customers & Roaming aroun Shannon & everyone was very helpful in explaining the procedure & time. Spent time waiting in the Lounge area talking with Customers & Roaming around the Car Lot. More
Oil change Changed the oil and preformed other needed maintenance. Always friendly service. Definitely recommend this dealership service department for any servi Changed the oil and preformed other needed maintenance. Always friendly service. Definitely recommend this dealership service department for any service needs. Great bunch of guys. More
Extremely poor service I bought a used car from midpoint on a Saturday, after I had agreed to buy the car I was told there was an open recall on the car. My salesman told me I bought a used car from midpoint on a Saturday, after I had agreed to buy the car I was told there was an open recall on the car. My salesman told me they would fix the recall issue and my car would be delivered to me on Monday. Today is Thursday. I spoke with the salesman and he told me it would be delivered today. I still have no car. I tried calling several times today and could not get anyone to answer. I left a message for the manager, I have not heard back from him.I will never deal with this dealership again. More
Wayne,service supervisor is outstanding. I would turn over the care of my car to Midpoint because Wayne is totally honest and does only what is needed.I will probably buy a new car from Ken I would turn over the care of my car to Midpoint because Wayne is totally honest and does only what is needed.I will probably buy a new car from Kenny. More
Service with a smile I am always greeted by name and the services are very good. No pressure to purchase more services than the ones I have asked for. I am always greeted by name and the services are very good. No pressure to purchase more services than the ones I have asked for. More