Midpoint Chevrolet Buick GMC
Rocky Mount, VA
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283 Reviews of Midpoint Chevrolet Buick GMC
Good but not quite perfect While my Yukon was driven for diagnosis and warranty repair a quarter tank of my premium fuel was used and the dealership did not replenish it. This i While my Yukon was driven for diagnosis and warranty repair a quarter tank of my premium fuel was used and the dealership did not replenish it. This is the second visit for the same issue and last visit they had to drive it more miles therefore using more fuel and also didn't refill it. I think they should return it as I left it especially since it is warranty work. The other GMC dealership also provides a free car wash when using their service department which would have been nice. More
A+ Sales & Service The day I was scheduled for repairs I had an unexpected delay in getting my truck to the dealership. I called them to see if they needed me to resch The day I was scheduled for repairs I had an unexpected delay in getting my truck to the dealership. I called them to see if they needed me to reschedule. They were very accommodating, Service Advisor (Wayne) said for me not to worry, they would take care of me when I got there. Work was completed as promised, loaner vehicle was waiting for me when I got there, great communication from service advisor, efficient and respectful towards me. It's nice to find a dealership that knows how to take care of their customers. We have bought 3 vehicles from Mid-Point over the years, and when our youngest starts driving, we'll be back to buy again and use Chris as our salesman. Again!. More
Simply the Best! I have been servicing my vehicle at Midpoint Chevrolet for over 8 years now and would never consider going anywhere else. They are always kind, profes I have been servicing my vehicle at Midpoint Chevrolet for over 8 years now and would never consider going anywhere else. They are always kind, professional, and thorough in everything they do. From first contact to leaving the dealership, they never miss a beat. Unless our family moves elsewhere, Midpoint Chevrolet will always be our place for service or the purchase of any future vehicles. Simply the Best! More
The best customer service around. I needed a better car and the people at Midpoint Chevy helped get one. The test drive was a great experience and I got the car I wanted. I like my new I needed a better car and the people at Midpoint Chevy helped get one. The test drive was a great experience and I got the car I wanted. I like my new car and appreciate all that was done to help me purchase. If I need a repair or to buy, I know that I will always get the best customer service at Midpoint. Thank you for getting me in the car I needed and making the purchase fast and easy. More
Top notch Went above and beyond to provide quality customer service! What your spending dosent change the service. They were very accommodating to my needs, tim Went above and beyond to provide quality customer service! What your spending dosent change the service. They were very accommodating to my needs, time frame and availability. More
Great Service I have always received outstanding service from Midpoint. Wayne makes sure that you are satisfied with the service and is very knowledgeable and profe I have always received outstanding service from Midpoint. Wayne makes sure that you are satisfied with the service and is very knowledgeable and professional in providing all service needs. I highly recommend Midpoint. More
New Vehicle Purchase Been looking for a new truck finally found the one I wanted and they had it on the lot. Worked everything over the phone. I have a really busy sched Been looking for a new truck finally found the one I wanted and they had it on the lot. Worked everything over the phone. I have a really busy scheduled and we are about 3 hours away. They said no problem we will bring the vehicle and paperwork to you. Top notch customer service. Communicated the whole way and went above and beyond to take care of the transaction. More
Poor customer service! A vehicle caught my eye as I was passing by. Stopped and looked at it. A salesman was walking out the door, I flagged him down and offered $1,000 less than asking price. I had bu passing by. Stopped and looked at it. A salesman was walking out the door, I flagged him down and offered $1,000 less than asking price. I had business to conduct in Rocky Mount, told the salesman I would be back in a little while. Came back 30min later. The salesman said he didn't have time to check on my offer and sent me to another salesman. I offered $1,000 less than asking price and told him I would be paying in cash and would take care of the DMV paper work. He looked at me and shook his head "NO" and said, "we are actually bumping the price of the vehicle up." What!!!!!!! All I can say is "WOW"! The absolute worst experience ever. More
Best car purchasing experience ever! This was the easiest and friendliest car deal I ever made.they drove the car an hour out to my home so I could test drive it personally before I came This was the easiest and friendliest car deal I ever made.they drove the car an hour out to my home so I could test drive it personally before I came back and purchased it. I would definitely recommend this dealership More
execulant trusted service . I purchased a 2011 Silverado and also 2013 Equildox from this dealership. They have been servicing both vehicles since purchase. Very please with th . I purchased a 2011 Silverado and also 2013 Equildox from this dealership. They have been servicing both vehicles since purchase. Very please with the service Dept. More