Midlands Volkswagen of Columbia

I love akenshai This young man customer service is absolutely amazing I’ll tell the world about this young man and send all my friends too him and the vehicle quality This young man customer service is absolutely amazing I’ll tell the world about this young man and send all my friends too him and the vehicle quality is just the best More

Great Experience We bought a 2019 Tiguan from Midlands VW and we are very happy with our purchase and experience! Everyone was helpful, but our salesman Chris was the We bought a 2019 Tiguan from Midlands VW and we are very happy with our purchase and experience! Everyone was helpful, but our salesman Chris was the best. He went above and beyond and was extra patient with our hectic schedules, and we enjoyed getting to know him. I will definitely go back when we needed another VW! More

Just got an Atlas !! Great products, people, service. No pressure at all. Emily answered all my questions, and stayed in touch without being pushy. It was an experience Great products, people, service. No pressure at all. Emily answered all my questions, and stayed in touch without being pushy. It was an experience I hadn't expected, but one that sold me. The whole process was easy, quick, and painless. Thanks for allowing me to get the best vehicle, for the best price. More

Superb customer service! In and out, easy and hassle free service. Rachel was amazing, attentive to our needs and funny! Will come back here next time we purchase. In and out, easy and hassle free service. Rachel was amazing, attentive to our needs and funny! Will come back here next time we purchase. More

Enjoyable and Hassle Free Experience Emily was very polite and knowledgable she answered all my questions. The other employees were also very nice. I was able to easily complete my transa Emily was very polite and knowledgable she answered all my questions. The other employees were also very nice. I was able to easily complete my transaction and drive home in my new car. More

Buying new car Mr Hutson was very helpful and work with us to purchase a new car. He helped us to find the right car for us, He did an excellent job. Mr Hutson was very helpful and work with us to purchase a new car. He helped us to find the right car for us, He did an excellent job. More

Evaluation, test drive, and purchase of GTI SE Called this dealership the day before to setup appointment to look at GTI SE (I'd visited a VW dealership in August, GA, earlier this week, and was no Called this dealership the day before to setup appointment to look at GTI SE (I'd visited a VW dealership in August, GA, earlier this week, and was not happy with the experience). The appointment was scheduled for the next morning.... Rachel Simard, Sales Consultant, greeted me outside the dealership when I arrived for my appointment. Went inside to discuss my selection of the GTI SE, then went for a test drive. Car performed as expected, and we returned to the dealership to discuss financial options. Rachel did a good job in explaining pricing and payment options available. During our discussion I received a detailed trade-in estimate on my 2010 Ford F-150 (Lariat Model), which was well-within my expectations. Joey McDougal, Business Manager, joined in our discussion, assuring me that he would do whatever is necessary to make a deal happen. I explained several personal issues that have a bearing on my purchasing decision, and told Joey and Rachel that I would discuss all my issues with my wife that evening and get back to them on our decision. I called Rachel the next morning with our decision to purchase the GTI SE at the agreed upon price, and that I would like to take delivery in two days, which she agreed to. Note- This was the easiest, most efficient car purchase I've ever made. I've purchased a total of six VW products since 1971 (4 of them new car purchases!), and feel that VW has provided me with a good, reliable product at a fair price. Both Rachel and Joey did an excellent job in listening to my purchasing requirements and factors influencing my choice of VW and the GTI model. I would recommend this location to anyone interested in purchasing any of the VW line of products. The dealership location was convenient and easy to get to, with ample parking. The showroom is quiet, very nicely outfitted, and the desk/conference area(s) clean. (Note; the restroom was spotless and well-stocked, as well!). Overall, my experience with this dealership was excellent at all levels. More

Great service I was very impressed with the service. Never did I feel pressured to come in after email contact, but I didn’t feel pressure to purchase either. Great I was very impressed with the service. Never did I feel pressured to come in after email contact, but I didn’t feel pressure to purchase either. Great buying experience. More

Quick and easy I made up my mind I was going to leave with a car on my first visit. The whole experience was easy and fast. The staff was so supportive and made it a I made up my mind I was going to leave with a car on my first visit. The whole experience was easy and fast. The staff was so supportive and made it an amazing experience. Emily is the best. More

Quick communication, WE LOVE OUR NEW CAR! I reached out to Midlands VW after I felt another dealer was not listening (or cared) for our family's wants and needs. Emily responded to my messages I reached out to Midlands VW after I felt another dealer was not listening (or cared) for our family's wants and needs. Emily responded to my messages quickly and efficiently. After only days, we closed a deal. (She even transferred an Atlas in the color that we requested and in our price range within 24 hours.) We are so happy with our new car and so happy with the service that Emily provided. We felt listened to, and accommodated quickly. Thank you so much, Emily! More