
Midlands Volkswagen of Columbia
Columbia, SC
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Best Car Buying Experience! I just want to take this time and write about my car shopping experience with Jason at Midlands Volkswagen. Y'all best believe we know struggle, and w I just want to take this time and write about my car shopping experience with Jason at Midlands Volkswagen. Y'all best believe we know struggle, and we have gotten into our last vehicle that was supposedly "Well maintained, and no issues" but well the truth came out to the real troubles with that vehicle soon after just like so many other people we know have this same issue. After fighting to keep our vehicles alive. We broke down and got my husband a new truck to keep us going along with trading my vehicle that was just simply put, no longer worth keeping. After some time and plenty of searching we went to Jason at Midlands VW for help. I'm telling you guys there is no other trustworthy easy going salesman like him. I haven't met one, and we've met plenty. He completely understand your wants and needs, and doesn't just push anything and everything on you. He takes his time, he will scope things out on all ends and keep in contact, he really just wants you to get in the right vehicle for you and your family. We gave him a criteria list and price range, and he made sure everyone of those needs were met. He is super easy to talk to (which I know that's a salesman thing) but I mean he honestly gets it. He understands the trials and tribulations we all go through. He doesn't try to push you into the brand newest vehicle that they have on the lot especially when he knows that's not in the cards at the moment, hate when salesman do that- when you say you really didnt wanna go over a certain amount and it's not what your looking for. Moving forward, He won't give up on you just because you might not be buying a car that day. He actually listens to you and looks out for you which is what you need when buying a new vehicle! We got exactly what we wanted and needed through him. I just wanted to say how grateful I truly am for Midlands Volkswagen and a big thank you to Jason for finding a vehicle for us. We will definitely be returning in the future for our next car needs! If you guys are on the look out for a vehicle check him out! He makes car shopping easy. 💕 More
Great experience Second VW purchased from this company and always so impressed! They will always have my business when purchasing a VW. Great customer service. They re Second VW purchased from this company and always so impressed! They will always have my business when purchasing a VW. Great customer service. They really made this process great. More
Best car-buying experience ever! Jim went above and beyond making the entire experience easy and stress-free; taking all the time in the world explaining every detail and not feeling Jim went above and beyond making the entire experience easy and stress-free; taking all the time in the world explaining every detail and not feeling pressured or rushed in any way. We’re so very happy with our new car and would recommend anyone to buy their next car here! More
I love akenshai This young man customer service is absolutely amazing I’ll tell the world about this young man and send all my friends too him and the vehicle quality This young man customer service is absolutely amazing I’ll tell the world about this young man and send all my friends too him and the vehicle quality is just the best More
Great Experience We bought a 2019 Tiguan from Midlands VW and we are very happy with our purchase and experience! Everyone was helpful, but our salesman Chris was the We bought a 2019 Tiguan from Midlands VW and we are very happy with our purchase and experience! Everyone was helpful, but our salesman Chris was the best. He went above and beyond and was extra patient with our hectic schedules, and we enjoyed getting to know him. I will definitely go back when we needed another VW! More
Just got an Atlas !! Great products, people, service. No pressure at all. Emily answered all my questions, and stayed in touch without being pushy. It was an experience Great products, people, service. No pressure at all. Emily answered all my questions, and stayed in touch without being pushy. It was an experience I hadn't expected, but one that sold me. The whole process was easy, quick, and painless. Thanks for allowing me to get the best vehicle, for the best price. More
Superb customer service! In and out, easy and hassle free service. Rachel was amazing, attentive to our needs and funny! Will come back here next time we purchase. In and out, easy and hassle free service. Rachel was amazing, attentive to our needs and funny! Will come back here next time we purchase. More
Enjoyable and Hassle Free Experience Emily was very polite and knowledgable she answered all my questions. The other employees were also very nice. I was able to easily complete my transa Emily was very polite and knowledgable she answered all my questions. The other employees were also very nice. I was able to easily complete my transaction and drive home in my new car. More
Buying new car Mr Hutson was very helpful and work with us to purchase a new car. He helped us to find the right car for us, He did an excellent job. Mr Hutson was very helpful and work with us to purchase a new car. He helped us to find the right car for us, He did an excellent job. More
Evaluation, test drive, and purchase of GTI SE Called this dealership the day before to setup appointment to look at GTI SE (I'd visited a VW dealership in August, GA, earlier this week, and was no Called this dealership the day before to setup appointment to look at GTI SE (I'd visited a VW dealership in August, GA, earlier this week, and was not happy with the experience). The appointment was scheduled for the next morning.... Rachel Simard, Sales Consultant, greeted me outside the dealership when I arrived for my appointment. Went inside to discuss my selection of the GTI SE, then went for a test drive. Car performed as expected, and we returned to the dealership to discuss financial options. Rachel did a good job in explaining pricing and payment options available. During our discussion I received a detailed trade-in estimate on my 2010 Ford F-150 (Lariat Model), which was well-within my expectations. Joey McDougal, Business Manager, joined in our discussion, assuring me that he would do whatever is necessary to make a deal happen. I explained several personal issues that have a bearing on my purchasing decision, and told Joey and Rachel that I would discuss all my issues with my wife that evening and get back to them on our decision. I called Rachel the next morning with our decision to purchase the GTI SE at the agreed upon price, and that I would like to take delivery in two days, which she agreed to. Note- This was the easiest, most efficient car purchase I've ever made. I've purchased a total of six VW products since 1971 (4 of them new car purchases!), and feel that VW has provided me with a good, reliable product at a fair price. Both Rachel and Joey did an excellent job in listening to my purchasing requirements and factors influencing my choice of VW and the GTI model. I would recommend this location to anyone interested in purchasing any of the VW line of products. The dealership location was convenient and easy to get to, with ample parking. The showroom is quiet, very nicely outfitted, and the desk/conference area(s) clean. (Note; the restroom was spotless and well-stocked, as well!). Overall, my experience with this dealership was excellent at all levels. More