Midlands Volkswagen of Columbia

Disappointed in South Carolina! The Sales Staff is great! Lucia and Joel White worked very hard for us. Unfortunately, they were not able to locate the car we wanted. However, we a The Sales Staff is great! Lucia and Joel White worked very hard for us. Unfortunately, they were not able to locate the car we wanted. However, we appreciate all of the time and effort they put in on our behalf. Thanks to them! I talked to the Sales Manager, Stuart Faulk, to discuss our options going forward. It had been 6 - 7 weeks since we put down a deposit to purchase a car-but still no car. A simple apology would have been greatly appreciated, but none given. Unfortunate! My conversation with him is why we asked for a return of our deposit and why we will not do business with Midlands VW. He is a jerk and very condescending. Terms I rarely use, but are appropriate in this situation. The disrepect he showed in his final comment to me was, "I don't want to talk anymore". At which point he hung up on me! This is not a person I would ever do business with- ever! Rude! More

Awesome Experience We really enjoyed working with Markus and Joel . Great Dealership....Saw the car online and traveled to get it...Car was in great condition..Clean an We really enjoyed working with Markus and Joel . Great Dealership....Saw the car online and traveled to get it...Car was in great condition..Clean and full of gas... Ready to go... More

Great Experience I have purchased several vehicles in my lifetime and so far, this was the "least painful"... as I dread new car shopping! Everyone I talked with was I have purchased several vehicles in my lifetime and so far, this was the "least painful"... as I dread new car shopping! Everyone I talked with was very courteous, responsive, and knowledgeable. They had a nice variety of vehicles with more than 1 model to choose from. The process was as streamlined as possible and they made helpful suggestions to respond to my requests even though it was closing time on a Friday night! More

LOVE my Passat! Everyone "dreads" shopping for a new vehicle and I was NO exception; but thanks to the professionalism and courtesy that was shown, this experience wa Everyone "dreads" shopping for a new vehicle and I was NO exception; but thanks to the professionalism and courtesy that was shown, this experience was NOT one to be dreaded. Joey and Joel BOTH worked hard to secure the deal and I am happy to say that I am driving my NEW Passat with satisfaction. More

Best Choice I Could Have Made I had a wonderful experience with Licia and Markus at Midlands Volkswagen! I met Licia the first day I was there and we spent a few hours going over I had a wonderful experience with Licia and Markus at Midlands Volkswagen! I met Licia the first day I was there and we spent a few hours going over what I wanted and she was very knowledgeable and patient with me. When I did choose the vehicle, Markus assisted in handling the paperwork and other questions about the vehicle. After bad experience at another dealership, Markus and Licia made the process very smooth for me. Check them out! More

Easy As Pie!! My dealer was Markus and let me tell you...he was great!! I walked on the lot not soon before close and he never once made me feel rushed or unwelcome My dealer was Markus and let me tell you...he was great!! I walked on the lot not soon before close and he never once made me feel rushed or unwelcomed. My bank is two hours out of town and Markus, and his manager Joel, completely worked with me so that I never had to make a trip. They even helped me set up my insurance. These gentlemen are the definition of customer service! I am officially a Voltswagen fan and will definitely pass along the word about Midlands Voltswagen to anyone shopping! More

Enjoyable buying experience Smooth buying experience, sales and finance people were friendly and easy to work with. Negotiation of final price was stress free. I am very happ Smooth buying experience, sales and finance people were friendly and easy to work with. Negotiation of final price was stress free. I am very happy with my purchase. More

Breath Of Fresh AIR!!!!!!!! Best experience I have ever had with a car dealership, this is my 3rd VW and love the brand. My last VW was purchased from McDaniels VW and it was t Best experience I have ever had with a car dealership, this is my 3rd VW and love the brand. My last VW was purchased from McDaniels VW and it was the worst experience and it almost made me not want to buy another. Well I decided to give Midlands a chance and Iam so glad I did Marcus Sumter is the best. I am a Retired Army recruiter and Ihave had over 20 years sales experience, most of the time salespersons come across fake, but Marcus truly shows a passion for the customer and shows a genuine care for my welfare. Alone with that Joel White also showed the same caring as the manager, which is a rare thing, he was very respectful and did not try the same old game 99% of other dealers do. I would also like to show my appreciation to Geneva Carr her help and guidance was very much appreciated. I left Midlands with a new outlook on car dealerships, not only have I got a very nice Golf Sportwagon but I gained new friends and a dealership I can call mine! More

First Volkswagen Purchase I had one small hiccup with my buying experience but I am still giving five Stars because Joel White and his team worked to make things right. I would I had one small hiccup with my buying experience but I am still giving five Stars because Joel White and his team worked to make things right. I would highly recommend them. I have only had my Passat TDI SEL for two days now but already love it. Thanks More

Best car buying experience I can honestly say that this was the best, smoothest and easiest car buying experience that I have had in 32 yrs. the entire staff, but especially M I can honestly say that this was the best, smoothest and easiest car buying experience that I have had in 32 yrs. the entire staff, but especially Markus, went out of there way to make the deal happen. I would definitely recommend to all. As a side not, I drove 90 miles from Charlotte NC, and I would do it again More