Midlands Volkswagen of Columbia

Geneva Carr found me the perfect car. We came in and purchased a GTI from Midlands Volkswagen last week. While purchasing a car is generally a not-so-enjoyable experience, working with Ge We came in and purchased a GTI from Midlands Volkswagen last week. While purchasing a car is generally a not-so-enjoyable experience, working with Geneva made it much better. We had in fact visited the McDaniel's VW the previous day and were so discouraged that we probably weren't the best clients at first. However, Geneva's attitude, professionalism, and knowledge regarding both the car's features and the complete car-buying process changed our day completely. We are absolutely loving our new car and will most definitely visit Midlands VW and Geneva in the future for our next one. More

Good past and present experience. I have just leased my second VW and Jim Hutson was my salesman for both. His was very pleasant to work with and addressed all my questions as to the I have just leased my second VW and Jim Hutson was my salesman for both. His was very pleasant to work with and addressed all my questions as to the car and lease. I would recommend this dealership and Mr. Hutson to my friends. More

My New Passat is awesome I loved my car buying experience! I had no luck anywhere else I went and was about to just give up. Xzaiver guided me through the entire process with I loved my car buying experience! I had no luck anywhere else I went and was about to just give up. Xzaiver guided me through the entire process with a smile and encouraging words. He was awesome!!! More

Got us out of horrible lease deal Roger Maxwell took great care of us. Went in for an oil change on our lease and left with a new car. We made a horrible lease deal with the prior regi Roger Maxwell took great care of us. Went in for an oil change on our lease and left with a new car. We made a horrible lease deal with the prior regime, and he was just horrified. He went to great lengths to get us the best deal possible. He and the dealership regained our trust, and we will not hesitate to be a return customer. More

"Great experience by my sales rep" Randy Maxwell was extremely helpful and great to work with. Even though the car I was looking for was not on the lot at the time, he was able to find Randy Maxwell was extremely helpful and great to work with. Even though the car I was looking for was not on the lot at the time, he was able to find the car the next day. I was on shift at the fire station and he brought the car to me so I could look at it. This was my first time buying a car from this dealership and thanks to Randy it was a pleasant experience More

Absolutely excellent service!! I couldn't be happier with how everything went. Everyone was incredibly friendly and very helpful! I worked with Roger Maxwell, he had answers for all I couldn't be happier with how everything went. Everyone was incredibly friendly and very helpful! I worked with Roger Maxwell, he had answers for all of my questions and help to make the whole process very smooth. More

New car Just recently purchased a new 2016 volkswagen jetta sport. My sales rep "Geneva Carr", assisted me the whole way. She knows all there is to know about Just recently purchased a new 2016 volkswagen jetta sport. My sales rep "Geneva Carr", assisted me the whole way. She knows all there is to know about vehicles, features, tools, packages etc, especially the new models. Very helpful and accurate. I would definitely recommend midlands volkswagen to any buyer. Thank you Geneva. More

Great experience by my sales rep Geneva was a pleasure to work with. She took care of me every step through the process. She assisted me in locating the car I wanted, getting me Geneva was a pleasure to work with. She took care of me every step through the process. She assisted me in locating the car I wanted, getting me a Carfax before I came over to pick up my car. Geneva came in on her day off to be there for my experience as I had been talking with her via phone for many days. Test drive was great, process was great, and she even followed me to return a rental car. If you are in Columbia I recommend Geneva, a great friendly person, that was very helpful. Service after the sale needs some serious work. I am rather disappointed in the follow up to the issues i had on my original purchase. More

Stuck with a new car I can't drive. Midlands VW sat on my paperwork for over 5 weeks. They allegedly sent my registration information to the DMV 7 days before the 45 day temporary pla Midlands VW sat on my paperwork for over 5 weeks. They allegedly sent my registration information to the DMV 7 days before the 45 day temporary plates expire. The DMV does not have a record of having received the information, and I can no longer legally drive my brand new car. Midlands VW has not returned my calls or made any attempt to make this right. The actual closing went fine, but the lack of follow up in processing left me stuck with a car I can't drive. More

New car, great experience. Jessica was extremely helpful and pleasant to work with. Even though the car I was looking for was not on the lot, she was able to find the model car Jessica was extremely helpful and pleasant to work with. Even though the car I was looking for was not on the lot, she was able to find the model car I was looking for with the specific features and color I wanted at another dealership and had it delivered. She even came in on her day off so I could pick the car up when it arrived. This was my first time buying a new car and thanks to Jessica it was a pleasant experience. More