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Midlands Toyota

Columbia, SC

4.2
4,049 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

September 11, 2021

ALL people involved were exceptional.. Complimentary valet (David is great) where they pick up and drop off at house is a GREAT idea.. fantastic time saver. More

by patyusko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valet David, Daniel Peterson
Sep 14, 2021 -

Midlands Toyota responded

We're happy you found our team to be exceptional! Thank you for choosing us and we hope you enjoyed your visit!

September 10, 2021

Carlos Rivera is the most courteous rep I've dealt with at this dealer. Went above and beyond. Knowledgeable, professional! No other like him there More

by damaris228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Sep 14, 2021 -

Midlands Toyota responded

We appreciate the feedback! We're pleased to hear that you found Carlos knowledgeable. Our team strives to provide the best experience for our customers. Thanks again for the feedback and we hope to see you again in the future!

September 10, 2021

Outstanding service! Everyone was professional and extremely helpful. This was the best car buying experience that I have ever had. I can't think of anything that could have been better. The sales More

by Shawn D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton
Sep 13, 2021 -

Midlands Toyota responded

Thank you for letting us know how we did, Shawn! We're glad that you had a great car buying experience with us. Our staff is committed to providing our customers with high-quality service. Thanks again for choosing us and we hope to see you again soon!

September 10, 2021

The employees at this dealership are very nice and provide great customer service. However, it would be nice to get check ins about the estimated length of the service. I was there at 12:30 and did no More

by tseymour512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 13, 2021 -

Midlands Toyota responded

Thank you for sharing your experience. We are glad to hear that our staff was kind and provided great customer service! However, it is disappointing to learn that you left us less than fully satisfied due to your longer-than-anticipated wait time. We appreciate your feedback, and will utilize it in making improvements in operations towards our goal of total customer satisfaction. If you have any further comments or questions you’d like to share, please do not hesitate to reach out to our Service Manager, Daniel Peterson, at 803-691-5602. We value your business with us and look forward to the opportunity to serve you in the future. Take care!

September 10, 2021

The guy (sadly I cannot remember his name) who helped me was great and really took the time to help me understand my car and what needed to get done in the future and what the did to fix my car. He was frie More

by MEGANLUCCHESE
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
Sep 13, 2021 -

Midlands Toyota responded

We're glad you found that our team was knowledgeable and helpful! If there's anything further we can do, we are happy to help! We value your business and look forward to your next visit. Take care!

September 10, 2021

Dan Fitzgerald was very helpful! He helped me not only with my service but found another person who I needed to speak with also! He went above and beyond! Thank you Fitz! More

by Amber Payton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald
Sep 13, 2021 -

Midlands Toyota responded

Thank you so much for the positive review, Amber! We're pleased to know that Dan and our team were able to go above and beyond for you. We are happy to pass along your kind comments to the team here at Dick Dyer Toyota. Have a great day!

September 09, 2021

Paul was patient and understanding with us through the process. He was friendly and honest with us from beginning to end and kept in communication with us regularly. More

by krissymashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL LOCKE, AUBREY PHILLIPS
Sep 13, 2021 -

Midlands Toyota responded

Thank you for letting us know how we did! Your satisfaction is important to us, so we're pleased to hear Paul and our team were exceptional. Thanks again so much for your feedback! Have a great day!

September 09, 2021

Did see the service member that helped me in the names listed. His name was Dan Fitz I think. He provided great service. Over service was good. Price was fair. Quality of work was good. Thanks More

by BLJETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fritz
Sep 13, 2021 -

Midlands Toyota responded

We appreciate you taking the time to leave us a review. We're glad that Dan provided you with excellent service! Thank you for choosing us and we hope to see you soon!

September 09, 2021

Victor Torres is a great worker. Excellent at customer service. Time for waiting was definitely ok. I never have nay problems. Really I going back More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 13, 2021 -

Midlands Toyota responded

Thank you for leaving great feedback about Victor! Our team works hard to make sure all of our customers are satisfied. Thanks again, and have an awesome day!

September 09, 2021

VICTOR is the BEST! Period! No only does he accommodate me when needed, he makes sure I know what is going on throughout the process! More

by mvarnado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 11, 2021 -

Midlands Toyota responded

Thank you for the kind words! We're happy to hear that Victor was so accommodating and helpful during your recent service visit to Dick Dyer Toyota. Thank you for your business and see us again soon!

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