Midlands Mazda

I was scheduled for service early in the morning, but due to a work conflict, couldn't keep the appointment. Bert called in to check in when I hadn't arrived, and was able to see me at 5:30pm and have my ve to a work conflict, couldn't keep the appointment. Bert called in to check in when I hadn't arrived, and was able to see me at 5:30pm and have my vehicle ready to go before 6. A record speedy service indeed. More

I was helped very fast with Ward Richandson and he was very sweet and he listed to what I had to say and he understand me and he know what I want and got me the car of my dreams and I love my car very mu very sweet and he listed to what I had to say and he understand me and he know what I want and got me the car of my dreams and I love my car very much and I will tell all of my friends and faimly about Wray Volkswagen and if I ever need a car again that is were I would go to and not only that I did not go to another dealership I went right to him and my mother was the one who told me about them I want to thank Wray volkswagen and also thank Ward Richand for treted me like a preason and helping me out with all that I had to ask and what I was looking for I gave them 100% for a job well done and they sure know what they are taking about when they do there job and I am just very happy thank your very much by More

I have been doing business with Wray Volkswagen for 9 years & it's because of their excellent service that I will continue to come back. Burt Bach has always helped me when I have my VW Beetle serviced a years & it's because of their excellent service that I will continue to come back. Burt Bach has always helped me when I have my VW Beetle serviced and he's always friendly and knowledgeable. I can always count on him to take great care of my car & I trust him. More

Wray's service department is the best I've ever used in my 50+ years of driving. They do excellent work, never have I had to take my car back to have something done the 2nd time. I'm so impressed with th my 50+ years of driving. They do excellent work, never have I had to take my car back to have something done the 2nd time. I'm so impressed with their service on my Miata that I began having them service my Honda Civic. While their service is excellent, their customer service is first of class. I'm greeted by first name in a friendly yet professional way. They do everything possible to ensure that I'm treated as the most important customer they have. I highly recommend Wray Mazda for all Mazda and Volkswagen service. Once you experience their quality service, you also may take your other vehicles to them as well. More

Ward Richardson is a very friendly young man who obviously likes cars. I suspect this interest in cars and how they work is why he knows so much about the Volkswagons he sells. His knowledge is he obviously likes cars. I suspect this interest in cars and how they work is why he knows so much about the Volkswagons he sells. His knowledge is helpful in the customer's decision making. He does not press that decision one way or the other, but does enable one to be made with confidence. My comment about price (good) reflects only my desire to have spent less as the price I was offered (and accepted) was better than other dealers for the model I chose. More

Ward Richardson was great! I came into VW at 6 p.m. and he was ready to assist me without any hesitation. He made my experience at Wray's VW very enjoyable. He was very helpful, friendly, and very knowle he was ready to assist me without any hesitation. He made my experience at Wray's VW very enjoyable. He was very helpful, friendly, and very knowledgeable. Most of all he made me feel like I could trust him. More

The service at Wray Mazda was great. They were recommended to me by my mother, who was a returning customer, herself. I would highly recommend any first time buyer to this dealership. Wayne was gr recommended to me by my mother, who was a returning customer, herself. I would highly recommend any first time buyer to this dealership. Wayne was great in giving me all kinds of information that first time buyers would need to know. The Mazda tradition will definitely continue in the family! More

I visited the dealership only 7 days ago and my current lease was going to expire and I had a very short time to get a new vehicle and I had no idea what I wanted. I was greeted by Ryan who could tell tha lease was going to expire and I had a very short time to get a new vehicle and I had no idea what I wanted. I was greeted by Ryan who could tell that I was a busy person and never seemed annoyed that our conversation kept getting interrupted by phone calls. He took the time to ask me questions about what type of person I was and what was important to me in a vehicle. He suggested the Tiguan and I fell in love with it. He took the time to let me really take my time to check it our and test drive it. He allowed me to look at all color options and feature options to make sure I got what I needed which is why I feel his quality of work was so good. I told him he had to deal with my accounting manager for the lease and she felt he never pressured her but was always supportive and friendly. The best part was today when I picked up my car. He spent well over an hour teaching me all of the tricks and important info and even let me have his personal cell phone incase I have any problems. ( I don't have the best computer skills and ya know...I may forget some of the things needed to work the phone or radio etc) More

The only thing I would change is seeing the numbers before a decision is made. To me this would be the best way to understand what you are buying before you buy it. The process was easy but the end wa before a decision is made. To me this would be the best way to understand what you are buying before you buy it. The process was easy but the end was confusing. I am use to seeing and absorbing the information prior to purchase. More

Burt has always been very friendly and effiecient in making sure that my car is working well. I can come in without an appointment and get service evertime. The van ride to work is very helpful. Just wi making sure that my car is working well. I can come in without an appointment and get service evertime. The van ride to work is very helpful. Just wish they would have loaners or a pickup service too. More