Midlands Mazda
Columbia, SC
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Big Jon made the process of leasing a new Mazda CX-5 as easy as it could possibly be! Jon answered every question I could think of before I got to the dealership through an exchange of emails (how I prefer easy as it could possibly be! Jon answered every question I could think of before I got to the dealership through an exchange of emails (how I preferred to communicate at first) and then was ready to show us everything the CX-5 had to offer when we arrived at the dealership. We drove out of there in the perfect car for us because Big Jon was there to make sure that happened. I would absolutely recommened anyone looking for a new car check out Mazda first and, more specifically, that they go to Wray to talk to Big Jon first. More
We had an awesome experience at Wray. Big John was courteous and never pushy. They took care of everything we needed before and after the sale. Quick, Easy, AWESOME!! courteous and never pushy. They took care of everything we needed before and after the sale. Quick, Easy, AWESOME!! More
"Big Jon" was very knowledgeable about the Mazda line and answered all of my questions. He never made us feel under pressure to buy or rushed to make a decision. We are new to Mazdas, but we Mazda line and answered all of my questions. He never made us feel under pressure to buy or rushed to make a decision. We are new to Mazdas, but we think the Mazda 3 is perfect for our traveling needs. I would definitely recommend this dealership to anyone wanting a customer oriented business. More
Wray gave me a great deal on the exact car I wanted, even though they had to call many many dealers to find one willing to let them have what I wanted. though they had to call many many dealers to find one willing to let them have what I wanted. More
We were VERY impressed with the exceptional customer service we received while purchasing our first brand new car. Jon and Wayne were extremely personable and friendly (and hilarious), which made the en service we received while purchasing our first brand new car. Jon and Wayne were extremely personable and friendly (and hilarious), which made the entire process so much easier, especially after traveling from Charleston and not even getting there until 7 o'clock at night! We had discussed the sale via e-mail, phone calls and texts and Jon was extremely patient with us while we were doing our research and looking for the best deal on the CX-5 and we couldn't find a better deal anywhere else, and honestly .. even if we would have I'm certain we would have still come to Wray because of the way they treated us. Every other dealership had salesmen who were cold as stone and "all business" and made us feel like a waste of time. I am exceptionally happy to have found this dealership and met the team at Wray. We even met Mr. Wray himself! He came in and introduced himself and thanked up for the business and thanked my husband for her service in the military. Wonderful team! We will definitely be going back to Wray for our next Mazda!! Thanks, guys! More
This was my first time dealing with Wray Mazda Volkswagon, but it will not be my last. I bought a used 2009 Ford F-150 Super Crew and the truck was everything and more than describe on the web pa Volkswagon, but it will not be my last. I bought a used 2009 Ford F-150 Super Crew and the truck was everything and more than describe on the web page. My wife first saw the truck on TV and told me about it. I looked on the web and it was just what we were looking for. We will diffently be back in touch with "Big Jon" again. More
Out of town buyers BEWARE! They will pull the bait and switch on you. Drove two hours with cashiers check in hand and twenty minutes before arriving at dealership, we received a call stating that "someho switch on you. Drove two hours with cashiers check in hand and twenty minutes before arriving at dealership, we received a call stating that "somehow" the car had been sold an hour ago. We had been looking for this specific car for my daughter's sixteenth birthday for weeks. The manager walked over with a smug look on his face and informed us that he could help us, but had nothing available in a previously owned vehicle. They just so happened to have the exact vehicle available NEW. They knew it was for my daughters birthday, which was the next day. Disappointed, angry, disgusted, and a birthday ruined. I will be reporting them to the BBB and will go out of my way to share this story with everyone. We have also contacted our attorney in hopes that they will not be allowed to continue to run a business in this manner. More
My purchase experience was excellent. Jim Hutson was knowledgeable, friendly, professional, and helpful. He listened to my situation and assisted me in purchasing the car for me. He provided me with h knowledgeable, friendly, professional, and helpful. He listened to my situation and assisted me in purchasing the car for me. He provided me with his cell number and responded promptly when I called. He provided a very detailed orientation to the vehicle and scheduled my first visit for service. Jim also committed to service after the sale. He is truly outstanding and highly recommended. More
We received excellent customer service. Wayne Thompson was very patient with us, as I explained that this was an extremely stressing task for me. Each person we dealt with Wayne Thompson, Wayne Jackson, was very patient with us, as I explained that this was an extremely stressing task for me. Each person we dealt with Wayne Thompson, Wayne Jackson, Casey Olson and, of course, Mr. Hal Wray was extremely friendly and informative. Watch out, I'll be back! More
This was my second time having Jim Hutson as my sales representative. When my family and returned from overseas in 2010 and was in need of a vehicle, it was Jim we first spoke to on the phone. We expre representative. When my family and returned from overseas in 2010 and was in need of a vehicle, it was Jim we first spoke to on the phone. We expressed what we were interested in and the price range. We passed the necessary information and soon received a call from Jim, with a brand new vehicle within the targeted price range; 2010 Jetta. He was very courteous, attentive, and professional. In August 2013 we were looking to upgrade our family vehicle and who did we call; you guessed it Jim! Not only did he guide us through the purchase of our 2014 Passat SE, it was seamless! He also helped us put our daughter into her first vehicle on the "SAME DAY"!! I highly recommend Jim to anyone especially my troops or buddies coming to Columbia; the experience was just that spectacular! High 5 ratings all the way (or all the WRAY)! Thank you V/r, JFoster More