Midlands Mazda

Worst Experience Ever Do NOT trust this place. It would take me literally all night to go into detail. Just trust me. If you want to be screwed over, go for it. I've been f Do NOT trust this place. It would take me literally all night to go into detail. Just trust me. If you want to be screwed over, go for it. I've been fighting with them for about 10 months to put me in a new car that they sold to me half broken after lying about it. Finally was pushed to my limits and told them they needed to take the car back, I was done. After telling them that I could not afford to pay an extra $150 a month, they told me to go elsewhere. Customer service is horrible. Minus Craig, he is as nice as they come and actually seems to genuinely care. It's sad when you've been put in a dealer car at least 4 times and they don't grasp that obviously you do not need to be driving the car. I once watched the service guy jump off my car (took it to them this specific time because the battery keeps dying. Even though I bought a brand new one and the car killed it in 3 days.) and then have the nerve to tell me that it had been sitting since the day before and that was why, that it was okay now. OBVIOUSLY NOT. I will go to all lengths to make sure this is known about. More

Great experience Was great working with the midlands mazda team..all members did a fantastic job..very helpful and informative..would highly recommend to anyone lookin Was great working with the midlands mazda team..all members did a fantastic job..very helpful and informative..would highly recommend to anyone looking for a car to check this group out. More

Friendly service Christopher was very attentive and helped to make this a smooth purchase. He was helpful answering questions. I would recommend him to anyone looki Christopher was very attentive and helped to make this a smooth purchase. He was helpful answering questions. I would recommend him to anyone looking for a new vehicle. More

Everyone was very nice and completely honest I was treated better than even I expected. Some dealerships are hard to trust, but this one wasn't. They were very honest with me and helped me save m I was treated better than even I expected. Some dealerships are hard to trust, but this one wasn't. They were very honest with me and helped me save money and make the right decisions. More

Good experience Overall I had a good experience with the dealership. I feel like I got a good price on the car and everybody was nice. I Overall I had a good experience with the dealership. I feel like I got a good price on the car and everybody was nice. I More

Great sales representative! My sales representative asked the right questions and got to know me and my needs in short order. At the same time I never felt rushed or that I was k My sales representative asked the right questions and got to know me and my needs in short order. At the same time I never felt rushed or that I was keeping him from some other duty. He gave me his full attention. More

Very Friendly and Helpful! Chris Jackson was a huge help in showing me the different cars they had available that fit my needs and budget. My favorite part was they didn't push Chris Jackson was a huge help in showing me the different cars they had available that fit my needs and budget. My favorite part was they didn't push me to buy anything I couldn't afford and got me a better car than I thought I wanted that was still in my price range. I felt comfortable there and they really took care of me! Couldn't recommend them enough. More

Great buying experience! Great experience. We were in a bind with a trade in that we were underwater with. They came through with a great car and service! Great experience. We were in a bind with a trade in that we were underwater with. They came through with a great car and service! More

Very easy to work with. Made the buying experience easy My husband and I went on a Sunday looking at cars to see what make/model we liked before purchasing. We narrowed it down to 3 different cars. I call My husband and I went on a Sunday looking at cars to see what make/model we liked before purchasing. We narrowed it down to 3 different cars. I called on Tuesday after getting preapproved to the 3 different dealerships. Stephen Welch/Sales Manager at Mazda was very helpful, professional and friendly over the phone. He is the reason why I went after work to test drive the car and finalize the purchase. When I got there, the car was ready for me to drive. Stephen Welch put me in the capable hands of Shane Whitehead who was just a professional, helpful/friendly as Stephen. Even when I decided to switch cars I wanted to buy, no flake at all. I have bought several cars throughout the years and this was the easiest car buying experience I ever had. I will recommend Midlands Mazda for anyone who is looing to purchase a car. The finance person was nice as well, but cannot remember his name since he was helping the regular person. More