Midlands Honda - Service Center

Midlands Honda service department is Number 1. Always doing great things. Even with the holiday rush, you guys treat me and my Accord like we were the only ones there. Great job. Great. Thanks and lookin doing great things. Even with the holiday rush, you guys treat me and my Accord like we were the only ones there. Great job. Great. Thanks and looking forward to seeing the new renovation completed. Thanks again More

Great assistance from Jim as my car was serviced for the first time.at Another perk for the servicing was that it was free. That was a nice surprise! first time.at Another perk for the servicing was that it was free. That was a nice surprise! More

I received great service from Midlands Honda. This was the first time I had brought my car to Midlands and the team there were fantastic! They provided a Lyft to my house and then provided a ride back to the first time I had brought my car to Midlands and the team there were fantastic! They provided a Lyft to my house and then provided a ride back to the dealership once the service was done. I would highly recommend Midlands Honda service for anyone who has a Honda product. More

Excellent job! I love how Troy communicated what was going on with my car every step of the way. That gave me a peace of mind. Thanks Troy and Amir! Y’all ROCK!!! going on with my car every step of the way. That gave me a peace of mind. Thanks Troy and Amir! Y’all ROCK!!! More

Jim kunkle is a keeper. Great customer service. In view of the service I have received from Jim in the past, He is consistent in customer service and has a genuine concern for getting the job completed in of the service I have received from Jim in the past, He is consistent in customer service and has a genuine concern for getting the job completed in a honest and straightforward manner. More

I bought my Honda Accord in 2016 n I’ve been bringing my car for services. Mr. Jim kunkle is my service advisor n he’s the best!! I would not deal with anyone else!! He’s very respectful, he’s always been h car for services. Mr. Jim kunkle is my service advisor n he’s the best!! I would not deal with anyone else!! He’s very respectful, he’s always been honest with me n I trust him a 1000% with my car!!! He’s truly a GREAT guy n he deserves so much more!! He keeps that place running, his true concerns for other is genuine!!! He takes care of me n others, the customers period!! I’ve been getting my car serviced for years n he’s never let me down!! I leave there 1000% SATISFIED!! He’s always assured me that my car is in good hands n that what ever problem it has it will be taken care of n I have never been let down, he’s stood on his word!!! His LEADERSHIP SKILLS are phenomenal!! Jim we love you n THANKS for being amazing n truthful n taking care of us!!! GOD BLESS YOU!!! More

I purchased my 2020 Honda Accord for MidlandsHonda. I love everything about my car. Charles Green was my salesman. November 23, 2020 I return to Midland Honda for my first service. Jim was my advisor and love everything about my car. Charles Green was my salesman. November 23, 2020 I return to Midland Honda for my first service. Jim was my advisor and he was well supported from the time I pull up until I left. Everything that when on with my car he explain and welcome my wait. More

A Great and awesome Experience! My service advisor, Mr Glen Barker, was very knowledgeable, highly helpful and his customer service skills were way above standards. This was definitely the best oil change Glen Barker, was very knowledgeable, highly helpful and his customer service skills were way above standards. This was definitely the best oil change and maintenance service I have ever had. I’m so happy that Honda has made me part of their family! More

Got an oil change on 11/17/2020 and Jeff did a great job assisting me. Great service in the service department. Thx for the great customer service. assisting me. Great service in the service department. Thx for the great customer service. More

Service labor is very high. Parts are even higher. Purchased a sensor my 2012 Honda Accord was giving a code on bad sensor. New sensor wasn’t correct part but because I had opened it they wouldn’t ref Purchased a sensor my 2012 Honda Accord was giving a code on bad sensor. New sensor wasn’t correct part but because I had opened it they wouldn’t refund me or swap out part which was $76.00. Took car in to dealership and they said it was a different sensor then I thought it was. $296.00 part. Final bill was $486.00 rest of cost after $296.00 part was labor. When they brought my car into the customer service bay the front driver side tire was flat. Instead of backing up to put air in the tire which was flat the morning they pulled the car in and checked the tire for leak and found no leak it was flat when I picked it up. Instead of backing up 20 feet to add air to the tire which was completely flat the service rep drove the car all the way back around the entire building on a flat. Said it wouldn’t mess the rim up doing that. Well what about the tire side wall? Won’t take my car back to this dealership. Very high prices and very unprofessional. 20 feet at the most this guy could have backed my car up and been in the repair area of the garage to put air in my tire but instead he drove it completely around the building to put air in the tire. What in the world are these people thinking? Was going to raise xxxx about it but that never solves anything. But letting the consumers out there know how pricey and lack of professionalism they are might save someone from making same mistake I made taking m car there. Will find a better mechanic shop to work on my car from here on out. More